The employee selection interview: A fresh look at an old problem

This article takes a fresh look at employee selection interviews as they are practiced in most organizations. Interviewers' selection decisions are demonstrated to be idiosyncratic and it is concluded that variation in interviewers' decision processes jeopardizes organizational effectiveness. Practical recommendations for improving employment interviews are offered. © 1996 by John Wiley & Sons, Inc.     

DEVELOPMENTS IN DANISH ENVIRONMENTAL REPORTING

Developments in environmental reporting in Denmark in the 1990s are described and also some interesting legal developments regarding the new Danish law requiring approximately 2000 companies to produce environmental reports. Some tentative speculations are offered about future directions for environmental reporting in Denmark and elsewhere.     

The differential impact on stockholder wealth of various antitakeover provisions

This paper examines the relationship between the passage of six types of corporate antitakeover provisions (supermajority, classified boards, fair-price, reduction in cumulative voting, anti-greenmail and poison pills) and stockholder wealth. Our event study from a sample of 381 firms that adopted 486 antitakeover provisions in the 1984 to 1988 period indicates a strongly negative effect on stockholder wealth, supporting the management entrenchment view of the antitakeover provisions. Moreover, the empirical results of this paper indicate that the market reacts equally negatively to both non-operating provisions that require stockholder approval and to operating provisions that do not require stockholder approval. However, separate analyses of the antitakeover provisions provide some support for the argument that stockholders discriminate between individual provisions.     

The effects of product knowledge on the evaluation of warranteed brands

This study explores the effects of consumer knowledge on respondents' evaluations of both known and unknown brands that include either a 2-year or a 20-year warranty. Both experts and nonexperts evaluated warranty as more important than brand name in their product quality decision. Warranty length was positively correlated with product quality perceptions for both known and unknown brands. With the unknown brand, nonexperts perceived significant improvement in product quality when the warranty length was increased from 2 to 20 years. For the known brand, nonexperts perceived little difference in quality for the two warranty lengths. Experts indicated no significant differences in perceived quality, given the four brand/warranty-length conditions. The results indicate that warranty length is most heavily weighted as a cue to product quality when consumers are not highly knowledgeable, and the brand name is not well known. © 1996 John Wiley & Sons, Inc.     

Warranties: Continued Readability Problems After the 1975 Magnuson-Moss Warranty Act

A major thrust of the Magnuson-Moss Warranty Federal Trade Commission Improvement Act (MMWA) passed by Congress in 1975 is to make warranties “easy to read and understand.” This study examines readability levels for 121 warranties in ten categories of consumer durables. The warranties analyzed are found to require readability levels beyond what most Americans have attained. Limited warranties require significantly higher readability levels than full warranties. Results suggest the MMWA, since passage in 1975, may have increased the number of limited warranties and the difficulty of reading level.