The Roles of Credibility and Social Consciousness in the Corporate Philanthropy-Consumer Behavior Relationship

We have empirically examined the relationship between top executives’ turnover and the corporate environmental responsibility by identifying the influence of ten specific turnover reasons resulting in the chairman’s departure and two important types of chairman’s succession. Using a sample of 782 manufacturing listed companies across 3 years in China, we find that the corporate environmental responsibility is negatively associated with the involuntary and negative turnover (i.e., dismissal, health and death, and forced resignation) and positively associated with improving corporate governance, and not associated with the normal turnover (i.e., retirement and contract expiration) and the types of chairman’s succession (i.e., independence, and internal or external promotion). Our study significantly contributes to research in environmental disclosure by revealing the relationship between chairman’s turnover and the corporate environmental responsibility. A feasible way is suggested to regulators and other stakeholders in monitoring or assessing the possible abnormality of environmental responsibility when firms experience involuntary and negative chairman’s turnover in the emerging economies.     

Knowledge of Inter-customer Relations as a Source of Value Creation and Commitment in Financial Service Firm's Intermediation

This paper develops a knowledge perspective on value creation in organisations that employ mediating technology to facilitate inter-customer relations. Mediators, individually and collectively, build networks of customers between whom linking can take place, and they provide services that facilitate inter-customer exchanges. Earlier research has shown the importance of size and standardisation in mediation. A different stream of research has shown that contextual knowledge is important for problem solving and innovation in organisations. Combining theories of mediating technology and situated problem solving, the paper posits that inter-customer relations constitute the fundamental context for value creation of firms using the mediating technology. LISREL is used to test relationship-level, cross-sectional hypotheses that link knowledge of inter-customer relationships, added value, and customer commitment to bank services for small firms. This work extends Thompson's work on mediating technology with implications for organisation action by demonstrating that mediators' knowledge of inter-customer relationships is an important resource in intermediation. Three contributions are made to strategic management and organisation theory. First, the paper provides a deeper understanding of the relationship between knowledge and committed customers. Second, fundamental resources are developed for firms using mediating technology. Finally, the use of the situated knowledge concept is extended to inter-customer relations, thus explaining performance beyond the contexts to which the concept has previously been applied. The findings have implications for segmentation practices, organisation domain decisions and the corresponding organisational structures, and practices that can provide effective service to inter-customer relations rather than to atomistic independent customers.     

本土化和全球化并存下的企业责任和公司治理(英文)

近几年,公司治理日渐成为新的研究热点,吸引了各界广泛的兴趣。从传统意义上说,公司治理研究的是不同国家背景下的企业内部决策权分配的问题。本文却旨在超越传统观念,试图将公司治理概念与日益凸显的全球化统一起来。 为更好地探讨新的公司治理形式,我们粗泛地把它定义为：多重参与者影响下的、聚焦于企业合法利用国内外资源的企业战略决策。此定义带有与“战略方向”意义相一致的内涵。两者均承认治理决策对企业战略方向有影响,后者决定了企业和股东能否获得好的投资回报。 在战略管理领域,“公司治理专注于解决公司内部决策权分配的问题”（Gollis 和 Montgomery,1997）是一个被广泛接受的观点。传统观点认为,企业决策权的制定应局限于对企业资源有明确主张的内部利益相关者,而今,越来越多的人认识到企业外部的利益相关者也应获得企业决策权的合法权（Hill 和 Jones,2007）。尽管拓宽后的公司治理概念（也就是说,超越企业边界的社会群体与从中选举产生的董事会影响企业资源配置的决策权）常被归入企业社会责任范畴;可一量考虑到企业社会责任涵盖经济,生态和社会等内容,公司治理概念的外延也随之变得广阔起来——它要解决的问题不仅包括如何为公司股东聚焦财富,同时也包括如何对自然与社会环境施加直接的影响。 让我们把基本假设阐述得更清晰些。首先,政府的三个层面,即联邦、州（或省）及地方,对公司治理的影响是有效且关联的;其次,国际关系的描述性效用（可识别为各国基于企业资源决策的竞争性互动）对公司治理的影响越发显著。考虑到影响战略方向与绩效的国际层面互动,我们假设,除了三个传统的政府层面外,还存有重要性不弱于前者的第四层面（称其为超国家层面或许更恰当）。在此层面上,有众多影响企业治理的参与另两种组织（跨国公司、非政府组织）进行了详细讨论。 很明显,跨国公司、非政府组织是影响公司治理的新要素,它的出现已得到文献详细论述（Dah 和Jeegen,2003）。随着非政府组织影响的延展,要掌握当代公司治理的演化,我们需对“全球”和“本土”等几组概念进行扩展。举例而文言主,从“本土”视角看,拉丁美洲仅意味着地球的某一特定方位,如果拉丁美洲真的与世隔绝,用“本土”描述这一时空统一体当然是正确的。然而,由于快速沟通的实现,尤其是互联网的出现,只要点击鼠标,“本土”即刻成为了“全球”。因此,“本土”和“全球”合而为一是全球化的结果。 非政府组织领导者非常清楚全球性的根本改变,他们利用这种改变来增强自己的优势,并依据即定目标最大地发挥该组织的影响力。利用互联网的信息传播或是CNN的新闻报道,基于很低的成本,“绿色和平”组织可在几秒内把一件地区性小事（村落传闻）变成全球性大事（国际流言）。有鉴于此,“本上”不仅仅是方位,它还是发生在这个方位上的所有事件,而这些事件能迅速转化为国际性焦点。无疑,本土和全球已融为一体,我们也必须将他们视为一体。 为进一步阐明公司治理近几年已发生根本变化的观点,本文运用三个安全例来支持这种改变是如何在利益相关者试图影响公司战略方向的情况下发生的。案例一讲述执行墨西哥组装工厂计划的跨国公司回应关于外界呼吁其自主披露战略导向的故事。案例二描写的是沃尔玛在美国某社区建立分店的意图遭非政府组织与当地市民反对而最终落败的历程。案例三介绍多元化的利益相关者（政府、非政府组织、跨国公司、联合国等）如何通过国际制裁、国内立法和行业自治等手段以保护钻石产业免受战略性威胁。     

Reduced opportunities for regional renewal: The role of rigid threat responses among a region's established firms

This article illustrates how opportunities for regional renewal in a peripheral region may be reduced by rigid threat responses undertaken by established firms operating within traditional regional industry. In an inductive case study of new biorefinery industry initiatives in a region where traditional pulp-and-paper and forestry industry was in decline, we used primary and secondary data to outline how a set of new industry players who created innovative ways of using existing regional infrastructures and resources sparked rigid threat responses among established firms from the struggling traditional industry. Established industry firms framed new industry initiatives as threats, and responded by (1) reducing new industry actors’ possibilities for new business development, (2) engaging in entrenched resistance, (3) creating collaborative illusions and (4) undermining the fundamentals of the new industry. Consequently, this study contributes to existing literature by proposing the potential of applying the threat-rigidity thesis on a regional level. This is achieved by illustrating that conflicting behaviours between new and established regional industry actors constrain opportunities for regional renewal in a peripheral region. As such, relevant directions for future research and policy implications are outlined.     

Managing policy lapse risk in Sweden’s life insurance market between 1915 and 1947

Abstract

We examine the challenges that Swedish life insurers faced in managing the lapse risk of policies written on the lives of the industrial urban working class between 1915 and 1947. We observe that with the threat of State socialisation of insurance in the 1930s, industrial life insurers modified their business practices to better control policy lapses. Using firm-level data, we also analyse the effect of socio-economic changes, such as rising real wages, interest rate fluctuations and unemployment on life insurance policy lapses. Our results support contemporary tests of the emergency fund and interest rate explanations for the voluntary premature termination of life insurance policies.     

Five decades of the Journal of Consumer Affairs: A bibliometric analysis

This study presents a retrospective of the Journal of Consumer Affairs (JCA) using bibliographic analysis between 1967 and 2019. The results indicate that both the number of JCA's publications and citations grew markedly over time. The dominant contributors to the journal are authors affiliated with U.S. institutions. Trends show increasing organizational diversity and collaboration among authors. The journal's central themes are consumer perception, consumer behavior, financial behavior, consumer spending patterns, financial literacy, consumer decision‐making processes, and marketing practices. Statistically significant relationships exist between the following article attributes and citations based on our negative binomial regression analysis. Age has a negative association with citations, but the direction of association turns positive when considering non‐linearity. A positive association exists between the number of authors, references, and U.S. affiliation. A negative relationship exists with article order, non‐academic author, top institution affiliation (FT100), funding, lead article, title length, and conceptual article.     

Rational expectations,market shocks,and the exchange rate

The world economy has been subjected to numerous real shocks in recent years. In addition, purchasing-power parity seems to have collapsed. Critics of the monetary approach to the exchange rate have been quick to draw attention to these facts. This paper extends the basic framework of the monetary approach so that it provides a useful tool for explaining the impact of real shocks on the exchange rate and so that it is compatible with the existence of significant deviations from purchasing-power parity. The real shocks that are discussed include changes in commercial policy, the terms of trade, and productivity. It is demonstrated that real shocks influence the exchange rate through two distinct channels—a real-income channel and a deviations from purchasing-power-parity channel.