The impact of trust and contract on innovation performance: The moderating role of environmental uncertainty

Research into two important control mechanisms for managing the supply chain relationship - contracts and trust - is on the rise. However, our understanding of how they influence innovation in a firm remains rather unclear. Thus, the primary objective of this study is to examine the individual and interactive effects of contracts and trust on firms' innovation performance and the contingent effects of environmental uncertainty on those relationships in China. The empirical results from a survey of Chinese manufacturing firms indicate that there is a positive relationship between trust and firms' innovation performance, an inverted U-shaped relationship between the use of contracts and firms' innovation performance, and that contracts and trust are substitutes. Moreover, we find that environmental uncertainty enhances the effects of trust, but does not influence the impact of contracts on innovation performance.     

A methodology for optimal product positioning with engineering constraints consideration

Due to the complex mapping relationship between product attributes and engineering characteristics, as well as the correlations between engineering characteristics and the engineering constraints on a product, a new product following a probabilistic rule of multidimensional scaling may not be in an optimal position in product engineering space. In this paper, a new methodology for optimal product positioning by considering engineering constraints is proposed. In the proposed methodology, perceptual mapping and house of quality are introduced to link the consumer perceptual space, and product engineering space. The degree of overall customer satisfaction is considered in the rule of consumer choice probability. Based on this, an optimal product positioning model can be established. Genetic algorithms are introduced to solve the problem of the optimization model due to its non-linear characteristics. By applying genetic algorithms, the optimal value settings of a new product's engineering characteristics can be obtained. An example of optimal positioning and determination of value settings of engineering characteristics of packing machines is used to illustrate the proposed methodology.     

Setting people up for success: How the Portman Ritz‐Carlton hotel gets the best from its people

In China, where many multinational companies face a constant shortage of talent and high employee turnover, the Portman Ritz‐Carlton Hotel has been able to attract, develop, and retain high‐quality talent to deliver excellent customer service and ensure profitable growth. Under the leadership of Mark DeCocinis since 1998, the Portman Ritz‐Carlton has not only been named as the “Best Employer in Asia” by Hewitt Associates three consecutive times, but has also rated the highest in employee satisfaction among all of the Ritz‐Carlton's 59 hotels worldwide for five consecutive years. How can DeCocinis and his leadership team achieve such remarkable results? In his interview with Arthur Yeung, Mark DeCocinis, general manager of the Port‐man Ritz‐Carlton and regional vice president, Asia‐Pacific, of the Ritz‐Carlton Hotel Company, shares his philosophy and practices on talent management in China and elsewhere. © 2006 Wiley Periodicals, Inc.     

Combating deceptive advertisements and labelling on food products – an exploratory study on the perceptions of teachers

People are becoming more health conscious nowadays, but most of them are not able to adopt a lifestyle with adequate physical exercise and a healthier eating pattern. Many attempt to compensate by taking ‘health foods’. Despite the recent economic recession, the functional food market is expanding rapidly in Asian countries. Recent statistics indicate a huge increase in weight loss and functional food product advertising expenditure in Hong Kong and other Asian countries. In a large scale survey conducted by the Hong Kong Consumer Council on advertisements, it was found that 85% of the medicines, health food and therapies sampled contain questionable claims and misleading messages, which was the second most problematic category of the survey. In addition, young people do not understand much about modern food processing, in particular with regard to low energy and functional foods, and they know very little about modern food marketing strategies. The situation is potentially detrimental to consumer welfare, especially to the younger generation. This study was conducted to reflect critically on implications of the issue on the health and well‐being of young people in Hong Kong. Attempts are made to explore directions for designing relevant and effective education programmes to empower young people's abilities in understanding food advertising strategies and making informed decisions on food choice. This paper begins with a critical review of the current situation with regard to Hong Kong. Then, the results of an interview survey and a questionnaire survey on pre‐service and in‐service teachers’ perception towards misleading food advertising and labelling are reported. The situations at schools are defined and problems faced by teachers in providing relevant consumer education programmes to students are identified. Finally, some prospective foci for further investigation of this important issue, with a view to developing students’ critical skills in evaluating claims offered in food advertisements, will be considered.     

Two-stage flowshop earliness and tardiness machine scheduling involving a common due window

This paper studies a non-preemptive two-stage flowshop scheduling problem to minimize the earliness and tardiness under the environment of a common due window. The window size and the window location are considered to be given parameters. The just-in-time problem exists naturally and has many practical applications. The problem is shown to be NP-complete in the strong sense. We develop a branch and bound algorithm and a heuristic to solve the problem. We conduct the computational experiments to test the performances of the algorithms. A strong lower bound is derived for the branch and bound algorithm that can efficiently solve 15 jobs problem for about 5 minutes. The heuristic is shown to be efficient and effective, which can solve the problem of 150 jobs for about 20 seconds and provide near-optimal solution. We justify that the heuristic is an excellent solution approach for large problem instances. We also show that four special cases are either polynomial solvable or NP-complete in the ordinary sense.     

Malaysia – Trade Policy Review 2006

The Trade Policy Review (TPR) is an important document for small open economies like Malaysia. It provides an outsider perspective of its trade policies and implementation. In this paper we provide an update of the Malaysian economy emphasising the degree of competitiveness vis‐à‐vis other Asian counterparts. We also discuss the issue of regional and bilateral trading agreements involving Malaysia with a focus on the services sector. Finally, we briefly consider the issue of tariff protection – an issue raised by many commentators of the TPR.     

The impact of supplier development on buyer competitive advantage: A path analytic model

As manufacturing firms increasingly realize that supplier performance is crucial to their establishing and maintaining competitive advantage, supplier development has been a subject of considerable research in supply chain management. We develop and test a path model to explore how supplier development practices affect buyer-supplier performance from the buying firm's perspective in the context of Hong Kong's electronics industry. The results show that top management, supplier evaluation, and supplier strategic objectives are significant determinants of transaction-specific supplier development, and that buyers that have closer collaborative relationships with suppliers may strengthen their competitive advantage.     

China's one belt one road initiative: The impact of trade facilitation versus physical infrastructure on exports

The One Belt One Road (OBOR) project is perhaps China's most significant international relations initiative in recent times. It is based on openness, harmony, inclusivity, mutual benefit and market operations and aims to connect the economically vibrant East Asia and the developed Europe by land and by sea, and in the process, it brings growth and development to tens of countries along the modern Silk routes. In this paper, we compare the impact of the main initiatives of OBOR, namely enhancements in physical infrastructure and improvements in border administration, on the trade of countries that have signed on to this project, especially countries along the six economic corridors. We find overwhelming evidence that shows improvements in border administration has the greatest impact on exports of corridor countries. Although physical infrastructure is important for trade, the Chinese government should place equal attention to improvements in trade facilitation to ensure trade routes operate seamlessly across the various corridors.     

The impact of mentoring quality on protégés' organization‐based self‐esteem and proactive behavior: The moderating role of traditionality

Based on self‐consistency theory, this study examined the relationship between mentoring quality as perceived by protégés and protégés' proactive behavior. It focused on the mediating role of organization‐based self‐esteem (OBSE) and the moderating role of traditionality. To examine these relationships, we administrated three‐wave surveys to 237 subordinate–supervisor dyads in a construction enterprise. The results of hierarchical linear modeling demonstrated that (a) mentoring quality and proactive behavior had a positive relationship; (b) OBSE mediated this relationship; and (c) traditionality strengthened both the relationship between mentoring quality and OBSE and the indirect effect of mentoring quality on proactive behavior via OBSE. Our findings have theoretical and practical implications for research on mentoring and proactive behavior.