The genesis of design: learning about design,learning through design to learning design in play

International Journal of Technology and Design Education - Learning about design and learning through design have emerged in the literature and important works show heuristics and matrices for...     

Recruitment and retention in front‐line services: the case of childcare

This article highlights how problems of recruitment and retention in front‐line services create a particular challenge to traditional HRM models and solutions. Private day nurseries make an interesting example of the challenges facing managers in the service sector as the combination of a feminised workforce, a price‐sensitive service, public–private competition and state regulation create particular difficulties. We report on a study of 33 day nurseries involving interviews with managers and employees over an eight‐month period. Our findings show that childcare providers have to cope with recruitment and retention problems associated with high‐end interactive service provision compounded by gender segregation and small business characteristics. Our analysis of employer and employee perspectives examines labour market issues affecting recruitment, and categorises the reasons for staff turnover into internal ‘push’ factors, external ‘pull’ factors, outside factors and functional turnover.     

Labour scarcity and the survival of small firms: a resource‐based view of the road haulage industry

This article is concerned with the problem of labour scarcity in the road haulage industry and how it affects small firms. The recruitment and retention of lorry drivers is critically important for the industry because driving is no longer seen as an attractive occupation, and there are worries that there is an insufficient supply of new recruits to replace the experienced drivers who are leaving the industry. In order to investigate this issue, we make use of a modified version of the resource‐based view (RBV) of the firm, focusing on the notion that a minimum set of ‘table stakes’(HR practices) is necessary for the continued survival of small firms. Drawing on longitudinal data from seven small road haulage companies, we argue that owner‐managers have developed an astute combination of path‐dependent and socially complex networking abilities, embedded within an extensive understanding of both product and local labour markets. We conclude that the RBV needs extending to make greater allowance for different ownership goals and diversity in markets, and to consider the forces that promote similarity rather than difference among firms within an industry.     

Neither Mothers Nor Breadwinners: African-American Women's Exclusion From US Minimum Wage Policies, 1912-1938

We examine two key US labor market policies: state-level minimum wages for women from 1912-23 and the federal minimum wage established under the Fair Labor Standards Act of 1938. Each of these regulations implicitly defined which groups were and were not expected to conform to the hegemonic male breadwinner/female homemaker model of gender relations. In fact, social reformers and labor leaders advocated these policy measures as a means of extending the male-breadwinner family to recent European immigrants and white southerners. The male-breadwinner family and public policies designed to foster it became one means of defining a commonality of whiteness among different ethnic groups during a period of assimilation. Through the inclusion and exclusion of particular occupations and industries, African-American women were assigned a subordinated gender identity as neither full-time mothers nor legitimate breadwinners. They responded by forging their own gender identity as co-breadwinners.     

A cross cultural comparison of ethical perspectives and decision approaches of business students: United States of America versus New Zealand

While differences do exist, there are many ethical issues which transcend national barriers. In order to contribute to the development of understanding of global ethics, this study documents the existing ethical perspectives of collegiate business students from two countries and identifies the determinants of their ethical orientations.A survey instrument was administered to USA and New Zealand (NZ) students enrolled in undergraduate business programs. The research instrument measured students' ethical perspectives across multilayered ethical domains and their self-professed decision method used in evaluating ethical scenarios.The results indicate that USA students were less tolerant than the NZ students of situations involving the ethical constructs of fraud, coercion and self-interest. Additionally, females are less tolerant than males in all ethical domains in both countries. Within the group of students who reported experience in an ethics course there was no significant difference in the ethical values of the USA and NZ students. The implication is that educational experience in an ethics course produces homogeneity and is beneficial towards obtaining cross cultural understanding and agreement in ethical values.Marilyn Okleshen is an Associate Professor in the Accounting Department, College of Business Administration, Mankato State University.Richard Hoyt is an Associate Professor in the Finance Department, College of Business and Economics, University of Nevada, Las Vegas. He spent one year on sabbatical leave with the Property Group, Department of Accounting and Finance, Lincoln University, Canterbury, New Zealand. His dissertation topic was on the social responsibility of business. He has published in academic and professional journals.     

The Suburbanization of Industry and Its Effects Upon Labor Force Participation Rates of Suburban Women

Post-World War II intrametropolitan dispersion of industry has been well documented in the literature on contemporary suburbanization. There has, however, been no empirical research conducted to determine the effect of the restructured metropolitan economy upon labor force participation rates of suburban residents, especially of suburban married women. The purpose of this study is to fill this research gap. The hypothesis tested is that increased employment opportunities in the suburbs will increase labor force participation of suburban married women, ceteris paribus . The research results show the hypothesized relationship to be correct. The variable developed in this study and used as a proxy for the degree of intrametropolitan industrial dispersion is statistically significant, albeit a bit weak, in explaining intersuburban variation in labor force participation rates of married women, husband present. Other variables (such as median school years completed) included in more traditional non-spatially oriented labor force behavior models are statistically insignificant in explaining areal variation in participation rates. The findings point up the necessity of recognizing the spatial complexities of the urban economy.     

Learning in the thick of it

The U.S. Army's Opposing Force (OPFOR) is a 2,500-member brigade whose job is to help prepare soldiers for combat. Created to be the meanest, toughest foe that soldiers will ever face, OPFOR engages units-in-training in a variety of mock campaigns under a wide range of conditions. Every month, a fresh brigade of more than 4,000 soldiers takes on this standing enemy. OPFOR, which is stationed in the California desert, always has the home-court advantage. But the force being trained--called BLU FOR--is numerically and technologically superior. It possesses more resources and better, more available data. It is made up of experienced soldiers. And it knows just what to expect, because OPFOR shares its methods from previous campaigns with BLUFOR's commanders. In short, each BLUFOR brigade is given practically every edge. Yet OPFOR almost always wins. Underlying OPFOR's consistent success is the way it uses the after-action review (AAR), a method for extracting lessons from one event or project and applying them to others. AAR meetings became a popular business tool after Shell Oil began experimenting with them in 1998. Most corporate AARs, however, are faint echoes of the rigorous reviews performed by OPFOR. Companies tend to treat the process as a pro-forma wrap-up, drawing lessons from an action but rarely learning them. OPFOR's AARs, by contrast, generate raw material that is fed back into the execution cycle. And while OPFOR's reviews extract numerous lessons, the brigade does not consider a lesson to be learned until it is successfully applied and validated. It might not make sense for companies to adopt OPFOR's AAR processes in their entirety, but four fundamentals are mandatory: Lessons must benefit the team that extracts them. The AAR process must start atthe beginning of the activity. Lessons must link explicitly to future actions. And leaders must hold everyone, especially themselves, accountable for learning.     

Deregulating the electricity industry in Nigeria: Lessons from the British reform

The Federal Republic of Nigeria has set out the modalities for launching a competition policy regime in its electricity industry in 2006. By analysing the factors that may inhibit a smooth transition to contestable regimes in generation (commodity and capacity) and in supply (metering, billing and customer services), this paper lays the foundation for the policy advisors to begin to re-think whether unbundling and deregulation is the best way for Nigeria to improve power supply. The paper concludes that, consistent with some of the other countries in sub-Saharan Africa, implementing a hastily convened competition policy will be a huge transaction cost, and one that will yield the country very little (if any) economic benefit.