"Greening" SMEs' Competitiveness

Over the last few years, public institutions, the market, the financial community and non governmental associations have explicitly demanded that firms improve their environmental performance. However, in spite of the strong pressure from external stakeholders, recent studies have highlighted the fact that only large corporations adopt a pro-active environmental strategy, whereas SMEs tend to comply with external pressures, thus adopting a re-active strategy. In the light of these issues, the paper analyses the stakeholders' role in supporting SMEs' shift from a reactive to a proactive pattern of environmental behavior. In particular, the study seeks to: design a conceptual model which describes stakeholders' "direct role", i.e. providing SMEs with resources, as well as their "indirect role", i.e. encouraging SMEs to develop co-operative relationships and creating the necessary conditions for collaboration in improving their environmental performance, and verify empirically stakeholders' actual role in supporting SMEs' environmental development.     

Solo Holiday Travellers: Motivators and Drivers of Satisfaction and Dissatisfaction

A growing number of people are travelling alone for holidays, yet limited research addresses this topic. This paper explores the main motivators and drivers of satisfaction and dissatisfaction for solo holiday travellers using a critical incident technique to collect and analyse data. The findings show that drivers of satisfaction for solo holiday travellers are more related to personal feelings of freedom, relaxation and discovery (personal factors) and interaction with other people (human interaction factors) than with holiday destination factors. Safety (a destination factor) and unfriendly service providers (a human interaction factor) are the main sources of dissatisfaction for solo holiday travellers. Copyright © 2015 John Wiley & Sons, Ltd.     

The great moderation of the term structure of UK interest rates

The conduct of monetary policy, the term structure of interest rates and the structure of the economy in the UK have changed over the post-WWII period. We model the interaction between the macroeconomy and financial markets using a time-varying VAR augmented with the factors from the yield curve. There is evidence of a great moderation in the dynamics of the yield curve, with the factors being persistent and volatile before the introduction of inflation targeting in 1992 but becoming stable afterwards. The introduction of time-variation in the Factor Augmented VAR improves the fit of the model and results in expectation hypothesis consistent yields that are close to actual yields, even at long maturities. Monetary policy shocks had a significant impact on the volatility of inflation, output and the policy rate over the pre-inflation targeting era, but their contribution has been negligible under the current regime. Shocks to the level of the yield curve accounted for a large fraction of inflation variability only before 1992.     

Unemployment persistence: does the size of the shock matter?

One of the stylized facts of unemployment is that shifts in its mean rate between decades and half-decades account for most of its variance. In this paper, we use a statistical analysis based on Markov switching regression models to identify the dates of infrequent changes in the mean of the unemployment rate series of fifteen countries. We find that in most countries, unemployment persistence is much reduced once the (infrequently) changing mean rate, induced by large shocks to unemployment, has been removed. We conclude that the observed persistence in unemployment appears to be consistent with multiple equilibria models and models with an endogeneous natural rate. © 1998 John Wiley & Sons, Ltd.     

Enabling open innovation in small‐ and medium‐sized enterprises: how to find alternative applications for your technologies

A critical success factor in the practice of Open Innovation is the timely identification of opportunities for out‐licensing a firm's technologies outside its core business. This can be particularly challenging for small‐ and medium‐sized enterprise (SMEs), because of their focussed business portfolio, specialized knowledge basis, and limited financial resources that can be devoted to innovation activities. The paper illustrates a quick and easy‐to‐use methodology for the identification of viable opportunities for out‐licensing a firm's technologies outside its core business. The method uses established TRIZ instruments in combination with non‐financial weighting and ranking techniques and portfolio management tools. It has been developed by the authors in collaboration with an Italian SME working in the packaging industry.     

International opportunity recognition as a critical component for leveraging Internet capabilities and international market performance

Recent research in the field of international entrepreneurship has emphasized the need for a better conceptualization of international opportunity recognition. Further, with advancements in information and communication technologies, such as the Internet, there has been a profound impact on the way in which international business is conducted, for example, enabling entrepreneurial firms to capitalize on the economic opportunities of an Internet environment. In this study, we propose a model, highlighting the importance of international opportunity recognition, as a critical component for leveraging Internet capabilities and international market performance. Through the lens of a resource capabilities approach, a quantitative, online survey was used to collect data from Australian, international entrepreneurial firms. Structural equation modelling results indicate that international opportunity recognition plays a central role in explaining how resources and Internet capabilities combine for the firm’s realization of international opportunities, and subsequent international performance. The findings enrich current understanding of how international entrepreneurial firms realize opportunities in Internet-based environments.     

How can tourism use land more efficiently? A model-based approach to land-use efficiency for tourist destinations

In densely populated areas of Central Europe, many successful tourist destinations face the problem of approaching the limit of their growth potential. Solutions to this problem commonly refer to the idea of “smart growth” based on increasing efficiency in the use of nature for economic production (eco-efficiency). In this paper, we show how eco-efficiency can be used to evaluate tourism strategies on local scale based on an augmented regional input–output model that delivers information on economic performance, land use (as indicator for environmental pressure), and employment. We illustrate this approach via a case study of the tourist destination of Davos in the Swiss Alps. The model predicts that the key drivers of land-use efficiency are: (i) the economic impact of tourists, (ii) occupancy intensity, and (iii) the density of beds per area covered by residential buildings and hotels. The economic impact of increasing bed capacity is highly dependent on the tourist category triggering the development; this can also be used to attract new tourist categories at the expense of tourist categories that make inefficient use of available land. As the impact of an increased density of beds per ground floor area is as high as an improved occupancy rate over during the year, spatial planning, building design, and facility management also play a major role in improving land efficiency in the tourism sector.     

Value co-creation behaviours from customer-to-customer interactions (CCIs) in recreational social tango experiences

ABSTRACT

Drawing on customer-dominant (C-D) logic, the main objective of this study is to examine value co-creation behaviours that emerge from customer-to-customer interactions (CCIs) in recreational dance experiences. In-depth interviews were held with 15 dance participants located in Chile, who take social tango classes. The findings identify seven CCI value co-creation behaviours, such as seeking and sharing information about the service with other participants, complying with service requirements and behaving responsibly towards other participants, developing personal interactions with other participants, helping and providing feedback to other participants, and finally being tolerant of and courteous to other participants. The findings of this study advances knowledge on value co-creation and can assist recreational services and dance school managers to develop more effective service strategies for improved customer experiences.