The perilous effects of capability loss on outsourcing management and performance

The outsourcing of manufacturing activities and business processes has emerged as a prevalent business practice in many industries. Given this state, the lackluster performance of an alarmingly high proportion of outsourcing initiatives is somewhat surprising. In an effort to achieve aggressive cost savings objectives, many outsourcing engagements are associated with organizational resources being disposed of which can lead to a significant operational capability loss on the part of the outsourcing firm. Surprisingly little empirical research has dealt with the issues arising from this capability loss frequently associated with outsourcing. This study strives to address this void. Drawing on multiple theoretical perspectives, this study investigates the direct impact that capability loss has on outsourcing performance, and also the impact it has on the outsourcing firm's ability to effectively manage its relationship with the outsourcing provider. Results from our hierarchical regression analysis on 198 outsourcing initiatives suggest an inadequate capability evaluation up front can lead to a more substantive capability loss. Subsequently, we find that a more extensive capability loss has a direct negative effect on outsourcing performance. Prior studies have established the significant positive effect that developing a committed and cooperative relationship with the provider has on outsourcing performance. Our results corroborate these previous findings, and also demonstrate that capability loss inhibits the outsourcing firm's efforts to develop a committed and cooperative relationship with the outsourcing provider.     

The twilight of the setter? Public school budgets in a time of institutional change

We use a policy change that occurred in Oregon in the late 1980s to re‐visit the budget‐maximizing agenda setter theory of local public expenditure. Prior to 1987, Oregon school districts held operating levy elections with an exogenous, often zero or very low, spending reversion. From 1987 through 1990, districts experienced a “safety net” regime where the reversion was at least the previous year's nominal spending. We find that the “safety net” sharply limited the agenda setter's ability to use the reversion as a threat to obtain voter approval of relatively large expenditures.     

Airline Travelers' Causal Attribution of Service Failure and Its Impact on Trust and Loyalty Formation: The Moderating Role of Corporate Social Responsibility

This study examines airline travelers' causal attribution (stability and controllability) and its impact on trust and loyalty formation and investigates the moderating role of corporate social responsibility (CSR) in this process. Based on a literature review, theoretical relationships between stability, controllability, CSR, trust, and loyalty were derived, and the moderating effects of CSR on relationships between stability/controllability and trust/loyalty were examined. To empirically test these theoretical relationships, quantitative data were collected from 271 airline passengers who experienced a service failure in the past year. The results provide support for effects of stability and controllability on trust as well as the effect of stability on loyalty. In addition, the perception of CSR had positive effects on trust and loyalty. Finally, a favorable CSR perception weakened the negative effects of a service failure on trust and loyalty, particularly when the failure was attributed to a stable cause. The results highlight the important role of CSR in service failure situations and have important implications for airline managers.     

A case study of short-sale constraints and limits to arbitrage

This paper uses a unique data set of trades in a unique pair of securities that enables the precise identification of individual broker activity and the trade direction of that activity. We find direct evidence that the imposition (removal) of short-sale constraints limits (generates) trading activity consistent with brokers exploiting apparent mispricing.     

Noise-trading, costly arbitrage, and asset prices: Evidence from US closed-end funds

The behavior of US closed-end funds is very different from that of UK funds. There is no evidence that the US funds' discounts are constrained by arbitrage barriers, no evidence that higher expenses increase discounts and no evidence that replication risk increases discounts but strong evidence that noise-trader risk is priced. The differences between US and UK funds may be due to the fact that small investors dominate US funds while institutional investors dominate UK funds, or because the sample selection method for the UK funds chooses only funds that are relatively easy to arbitrage.     

责任投资趋势下的报告发布机遇

据一月份Financial Times报道,几家大型资产管理公司2011年将把部分责任投资团队搬到亚洲地区。不管其在亚洲责任投资团队的大小,该决定的重要意义在于,将会给亚洲企业带来许多新的机会。     

The role of ICTs in everyday mobile lives

Information and communications technologies (ICTs) are permeating modern lifestyles, shaping and colouring the undertaking of activities and travel. This article reports on a qualitative diary and interview study that explored the ways in which ICTs are being used by students aged 18-28 and part-time working mums. Study participants were selected on the basis of being ‘informal experts’ - reflecting their affinity for engagement with ICTs. Through an exploration of the interview findings, it becomes clear that relatively new technological devices and applications have quickly become embedded into the participants’ everyday travel and communications. Changes in social practice at the level of the individuals are not visibly dramatic, but at the same time, there is evidence of a cumulative influence of ICTs on their daily lives. Technologies are enabling the participants to better accommodate the uncertainties in activity and travel scheduling and yet also contributing to a ‘fluidity’ in time-space co-ordination of activities. They are also allowing the juggling of life roles in time and space leading to apparent fragmenting of activities. The article reflects upon the travel behaviour consequences of ICTs in their influence on everyday life.     

Does culture still matter?: The effects of individualism on national innovation rates

Does a society's culture affect its rate of inventive activity? This article analyzes several independent datasets of culture and innovation from 62 countries spanning more than two decades. It finds that most measures of individualism have a strong, significant, and positive effect on innovation, even when controlling for major policy variables. However, the data also suggest that a certain type of collectivism (i.e. patriotism and nationalism) can also foster innovation at the national level. Meanwhile, other types of collectivism (i.e. familism and localism) not only harm innovation rates, but may hurt progress in science worse than technology.     

Earnings Forecast Revisions and Security Returns: Canadian Evidence

The impact that revisions of financial analysts' forecasts of earnings have on Canadian security returns during the 1979-1988 period is tested using an event study methodology. A post-revision announcement drift in security prices is documented; the Canadian capital market displays a marked delay in reacting to positive revisions in earnings forecasts. Contingent on revision size, positive and significant excess returns are apparent for up to seven months following their release. The returns, before transaction costs, are not marginal; over a 12-month holding period, excess returns are 18.2%. The results for negative and non-revisions in earnings forecasts suggest that the market reacts quite efficiently to the information implicit in these events. An explanation for the asymmetrical results for the positive and negative revision portfolios is offered. These findings are robust to five control procedures used to test the sensitivity of the reported results to changes in the methodology. A number of explanations for this result are proposed including overlapping excess returns and beta shifts; none reconciles the anomalous results.     

Comparing operationalizations of dual commitment and their relationships with turnover intentions

This study evaluates the meaning behind the different approaches to measuring dual commitment in a sample of 2568 unionized South Korean electronics employees. Results show that individuals can be simultaneously committed to both the union and the organization. We then examine the utility of dual commitment by examining its prediction of intention to stay. Analysis of variance provides support that individuals who are dually committed have significantly higher intentions to stay within the organization than those who are uncommitted or unilaterally committed. A new direction to reinvigorate the future of dual commitment research is offered.