Goal programming solutions to transportation problems with variable supply and demand requirements

This article deals with goal programming as an aid to resolving transportation problems. The objective of this study is to demonstrate the use of goal programming as an approach to reducing total cost in transportation problems that possess variable supply and demand requirements. A generalized goal programming model is formulated and applied to a series of transportation problem situations based on the empirical data provided by a medium-size trucking firm. Comparison of the results demonstrates the cost advantage of using the goal programming model in place of the transportation method and integer interval linear programming.     

Role thinking: Standing in other people’s shoes to forecast decisions in conflicts

When forecasting decisions in conflict situations, experts are often advised to figuratively stand in the other person’s shoes. We refer to this as “role thinking”, because, in practice, the advice is to think about how other protagonists will view the situation in order to predict their decisions. We tested the effect of role thinking on forecast accuracy. We obtained 101 role-thinking forecasts of the decisions that would be made in nine diverse conflicts from 27 Naval postgraduate students (experts) and 107 role-thinking forecasts from 103 second-year organizational behavior students (novices). The accuracy of the novices’ forecasts was 33% and that of the experts’ was 31%; both were little different from chance (guessing), which was 28%. The small improvement in accuracy from role-thinking strengthens the finding from earlier research that it is not sufficient to think hard about a situation in order to predict the decisions which groups of people will make when they are in conflict. Instead, it is useful to ask groups of role players to simulate the situation. When groups of novice participants adopted the roles of protagonists in the aforementioned nine conflicts and interacted with each other, their group decisions predicted the actual decisions with an accuracy of 60%.     

Change--how to remove the fear, resentment, and resistance

This article introduces active learning, which is an innovative education methodology for the workplace classroom. It is used to help people remove their fear, resentment, and resistance to the change process itself. Active learning makes education more effective compared with the predominantly used traditional lecture-type teaching methodology.     

Recent methodological studies on survey questioning

In this article an overview is presented of some 50 methodological studies on survey questioning, published from 1986 until 1987.