Aiming to connect: the business case for diversity in public organizations in The Netherlands

This paper examines the effectiveness of diversity policy and interventions in the Dutch public sector and shows that business case interventions can affect employees’ commitment to their organization, contributing to staff retention rates and improving overall performance. Leadership style, as well as organizational culture, are shown to play a crucial role in the effectiveness of the interventions that were analysed.     

The development of Portuguese consumer law with special regard to conflict resolution

The paper reports about the considerable progress in Portuguese consumer law since the adoption of the Constitution of 1976. Portugal has adopted a frame-work legislation aiming at guaranteeing certain consumer rights as well as specific acts implementing EC consumer protection directives. Most important has been the institution of a system of consumer arbitration, based on an agreement negotiated between the Lisbon's townhall, Portuguese government, Portuguese business, and consumer associations. It is supported by the EC Portuguese government and Lisbon's townhall. Information, mediation, conciliation, and arbitration in the City of Lisbon are in the hands of a special arbitration centre (CACC) of which the author is the chairperson. The paper presents the first practical experiences of the centre.

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Die Entwicklung des portugiesischen Verbraucherrechts unter besonderer Berücksichtigung der Konfliktlösung

Zusammenfassung Der Beitrag berichtet über die rasante Entwicklung des portugiesischen Verbraucherrechts seit der neuen Verfassung von 1976. Ein Rahmengesetz und zahlreiche Sondergesetze garantieren einen umfassenden Rechtsschutz des Verbrauchers. Von besonderer Bedeutung ist die Entwicklung vereinfachter Konfliktlösungverfahren. Die Verfasserin berichtet ausführlich über die Erfahrungen des von ihr geleiteten Schiedszentrums für Verbraucherstreitigkeiten in Lissabon, das sie für ein gelungenes, verbreitungsfähiges Experiment hält. In letzter Zeit nimmt es sich auch grenzüberschreitenden Streitigkeiten an, insbesondere durch Abschlu\ einer Gegenseitigkeitsvereinbarung mit einer entsprechenden Einrichtung in Madrid.

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Isabel Mendes CabeÇadas has been Director of the Centro de Arbitragem de Conflitos de Consumo (CACC) since its founding in 1989.     

An exploratory study of resident perceptions toward the tourism industry in Cappadocia: a Social Exchange Theory approach

This paper evaluates the perceptions of Cappadocia residents on the impacts of tourism development and resident attitudes toward tourism. Social Exchange Theory underpinned this study of the perceptions of Cappadocia’s residents and their attitudes toward tourism. Primary data were collected from tourism industry professionals, officials of non-profit organizations and handicraftsmen. Twenty-three in-depth interviews were conducted with Cappadocia residents, and the data were analyzed with content analysis. Results highlight that “Economic,” “Socio-Cultural” and “Environmental” aspects can be inferred to encompass resident perceptions toward the impacts of tourism development in Cappadocia. Residents tend to recognize the economic benefits as well as socio-cultural and environmental costs. Results indicate that Social Exchange Theory can be used in explaining the perceptions of Cappadocia residents and reactions to tourism phenomena. This study is expected to provide practical ways for concerned authorities to make future policies and strategies to eradicate problems that create unpleasant feelings amongst residents.     

Tourism education and internships: a metaphor analysis

The objective of the present study was to examine tourism undergraduates’ perceptions of their education and internship experiences through metaphorical analysis whilst striving to raise the awareness of tourism educators towards using metaphors. A qualitative methodology was used to explore this phenomenon. Participants were senior students (n = 94) from the Faculty of Tourism at Akdeniz University in Antalya, Turkey. The data were collected with a semi-structured questionnaire and processed using content analysis. Next, metaphors found in answers were categorised into different groups, and relevant excerpts were identified. The results provide insights useful to both tourism education providers and tourism establishments. Conclusions, limitations and future research directions are also presented.     

Welfare impacts of new demand-enhancing agricultural products: The case of Honeycrisp apples

Agricultural research and development programs on new demand-enhancing products have become increasingly important over the past decade. Large numbers of new agricultural products have been developed and commercialized in the United States to meet consumers’ increasingly diverse expectations for food quality. However, little is known about their economic benefits. Focusing on the apple market, we investigate the welfare impacts of the introduction of Honeycrisp apples in a market equilibrium framework. We use market data on apple sales from 61 cities across the United States between 2009 and 2015. We find the introduction of Honeycrisp increased consumer welfare, which is mainly explained by the increased number of total apple varieties. We also find that the introduction of Honeycrisp apples has increased overall market size and total apple sales. To extrapolate our results to the entire U.S. apple market, we perform a back-of-the-envelope analysis and find that the introduction of Honeycrisp apples has increased total consumer welfare by about 859 million dollars during the study period. This corresponds to approximately 19% of the annual average domestic expenditures on public food and agricultural R&D.     

Business cycle co-movements between South Africa and the BRIC countries

This article examines the relationships between South African economy and the economies of the BRIC (Brazil, Russia, India and China). In particular, it identifies the nature and key features of the co-movement of South African business cycles with cycles of the BRIC countries. It uses the dynamic factor model to a set of 307 macroeconomic series during the period 1995Q2 to 2009Q4. We found significant evidence of synchronization between South Africa and the BRIC countries over the business cycle, although the magnitude of co-movement differs with each country. India portrays strong ties with South Africa over time. Moreover, Brazil, China and Russia lead South Africa in the long run, while India is contemporaneous. Further, the findings imply that the first two factors are BRICS factors while the third one is a US factor.     

Border Crossings between Georgia and Turkey: The Sarp Land Border Gate

The Sarp land border gate between Turkey and Georgia has become Turkey’s gateway to the East in recent years. With a large number of individuals crossing every day, it is also a labour gate, where irregular Georgian immigrants cross the border for work in Turkey. In general, border policies are constructed and reconstructed in a dynamic process in which economic, security, ethnopolitical, geopolitical and cultural paradigms interact. The aim of this paper is to observe the complementary and conflicting relationship and negotiation process between economic and security paradigms in particular, with a focus on the perceptions of the officers of the border administration and state bureaucracy at the local level. To this end, field research was carried out consisting of interviews with Turkish state officials responsible for immigration and border crossing in the Sarp gate region. The article sheds light on the interaction between various agencies, actors and stakeholders in border policymaking at the regional level. It also elaborates on the profiles both of incoming immigrants employed as irregular workers and of deportees. The results of the qualitative study show that the dominance of the economic paradigm that underlies the main framework of Georgia-Turkey relations overrides security concerns between the two countries, thus necessitating a more flexible implementation of laws. The field research illustrates that implementation of laws and regulations at the local level varies and while some groups of irregular immigrants are allowed to work, others are not and, what is more, are deported.     

Nonlinearity and nonstationarity in international art market prices: evidence from Markov-switching ADF unit root tests

This study investigates the presence (or lack thereof) of nonlinear dynamics and nonstationarity in international art market prices using quarterly data for the period 1990–2011. We first test whether art market price indices follow stochastic trends or whether they are stationary by means of linear unit root tests. Next, we estimate the Markov regime-switching ADF model and test whether the linear or the nonlinear regime-switching model provides a better characterization of the global art market price series. We find that all art market price indices (except for Drawings) exhibit nonlinearity. To our knowledge, our study is the first one in the literature to suggest that a nonlinear (Markov regime-switching) model provides a better characterization of the behavior of price dynamics in international art markets. In particular, our findings indicate that the market for the overall global art market, paintings, old masters, sculptures, photographs, prints, and contemporary art might indeed be stationary while exhibiting nonlinear regime-switching properties. On the other hand, the market for drawings and the Nineteenth century art are found to be nonstationary. Overall, despite the common ground of a regime-switching framework, we still find that the sub-segments of the art market have their own inner regime switching dynamics and hence they can evolve differently overtime.     

Inflation Targeting,Fiscal Policy,and the Exchange Rate Regime

Until recently, Turkey’s economy was characterized by high inflation, undisciplined public finance management, and a fragile banking system and experienced multiple economic crises. After the economy was hit by another crisis in 2001, the central bank became independent, adopted inflation targeting as the monetary policy framework, and implemented reforms to adopt a more stringent fiscal policy. Inflation rates decreased to single-digit levels within 3 years after the independence of the central bank. This article analyzes the end of the high inflation period in the context of monetary and fiscal policy interactions within a Markov-Switching Dynamic Stochastic General Equilibrium model in which monetary and fiscal policies are allowed to switch between different regimes.