Child hunger in the developing world: An analysis of environmental and social correlates

Using two complementary methods in a framework that allows incorporating both environmental and household-level factors, we explore the correlates of underweight status among children. We use individual children as the units of analysis in 19 African countries, and subnational survey strata in 43 African, Asian and Latin American countries. We consider the relationship between household-level demographic and health survey data, environmental factors from external geospatial data sets and two indicators of malnutrition among children aged 1–3, deviations from the international standards of weight-for-age and height-for-age. We discuss methods for data integration. In general, household determinants explain more variation than environmental factors, perhaps partly due to more error-prone measurement at the community level. Among individual children, some measures of agricultural capacity are related to lower incidence of child hunger, while among regions, measures relating to urbanness and population density show a stronger relationship. We give recommendations for further study, data collection and policy making.     

Understanding the long-term implications of retailer returns in business-to-business relationships

Providing end consumers with the ability to return products is an important part of a retailer’s service offering. While research in reverse logistics has explored the movement of returned merchandise upstream, little research examines the relational implications of returned merchandise in the business-to-business (B2B) context. This research explores the relational implications, as well as the impact on the supplier salesperson’s behaviors, of retailer returns. Using a comprehensive dataset which includes longitudinal archival returns data, as well as two waves of retailer surveys reporting on salesperson behaviors, our research investigates how retail returns impact salesperson responses in the following time period, retailer perceptions of the relationship in the following time period, and returns in the following time period. Consistent with a reciprocal exchange perspective, results suggest that when salespeople respond to returns by engaging in relationship building behaviors, these behaviors are noted by the retailer, which in turn results in fewer returns in a future time period.     

Organizational antecedents to and consequences of service business orientations in manufacturing companies

Although various manufacturing companies have developed into total solution providers, no research addresses their service orientations. Building on the literature on organizational service climate, this study explores the organizational parameters and service business orientations that explain relative product sales and service volume of manufacturing companies. Following an exploratory study involving in-depth interviews, the authors conducted an empirical survey of 137 companies in The Netherlands, Belgium, and Denmark. The study assesses the effects of organizational parameters on the implementation of service business orientations and validates the important distinction between services in support of the client’s actions (SSC) and services in the support of the product (SSP). The findings demonstrate that services in support of the client’s action leverage relative product sales, while services in support of the product generate service volume. In addition to the main effects, the moderating effects of the organizational parameters are discussed.

Monetary Aggregates Targeting,Inflation Targeting and Inflation Stabilization in Ghana

The central bank of Ghana (BoG) has operated monetary aggregates targeting and inflation targeting since the 1980s, to ensure enhanced output growth, low unemployment and stable, low inflation. Under inflation targeting, the inflation rate averaged 13.26 per cent per annum between 2007 and 2015, compared with 29.22 per cent per annum under monetary aggregates targeting. The relatively lower inflation rates notwithstanding, an average inflation rate of 13.2 per cent per annum is far above the medium‐term target of 8 per cent. This paper has examined the effectiveness of monetary aggregates targeting and inflation targeting in keeping inflation at moderate levels. The autoregressive distributed lag (ARDL) model was applied to the data covering the period 1970–2015. The results show that monetary targeting has steered inflation to moderate levels only in the short run while inflation targeting has maintained low inflation rates in both short run and long run. But neither regime has kept inflation at stable levels and within the target band, due to the sluggish transmission of broad money supply and prime rate changes to inflation. We implore the monetary authorities to strengthen the institutional setup for steering short‐term interest rates in Ghana. They should also enhance the BoG Act 2002 (Act 612), to develop secondary anchors and rules around output, money supply and fiscal deficit. Finally, the monetary policy committee should monetary policy credibility and transparency through strengthening its communication framework.     

The role of brand communications on front line service employee beliefs,behaviors, and performance

Frontline service employees often vary in their delivery of the brand promise, leaving service firms with less direct control on other stakeholders’ brand perceptions. Internal branding efforts have been suggested as a way to improve employee performance. With this in mind, we develop a two-process model based on identification and internalization theories to explain how internally disseminating brand-relevant information to frontline employees enhances performance. Using multi-source data from the employees, managers, and customers of a business-to-business firm in the hospitality industry, we find that providing brand-specific information directly to frontline employees increases their identification with the brand (as evidenced in perceptions of firm authenticity) and enhances their internalization of brand values. Additional results suggest that firms should make an extra effort to communicate brand-specific information to frontline employees if they desire brand-consistent performance that is observable to managers and customers alike.