Process of customer interaction during new service development in an emerging country

Globalization has a major impact on the practice of innovation across a wide range of service industries. Yet, only limited attention has been paid to the issue of service innovation in a global context. To address this critique of the literature, a case study of new service development and customer interaction was conducted in a multinational financial services firm based in the USA. The case study investigates the development of new services with inputs from company's customers in India. It also traces the roles of local Indian subsidiary and local managers in developing and managing the overall service innovation process.     

Information Asymmetry and Valuation Effects of Debt Financing

This study demonstrates that under conditions of information asymmetry, shareholders earn positive returns around the shelf registration date of straight debt. The results provide evidence to support Miller and Rock's conclusion that new expected financing by firms can result in positive returns to shareholders and Blazenko's contention that positive returns around the announcement date of straight debt issuance may be found by studying firms with asymmetric information. Firms with reported research and development expenses are assumed to have a higher level of asymmetric information and a greater chance of requiring new outside financing. Research and development expense intensity and abnormal earnings in future periods are found to be significant in a cross-sectional regression explaining abnormal returns for days surrounding the announcement period.     

A structural approach to projecting the occupational profile: Some results with Indian data

Projecting demand for various occupations on the assumption that their shares will remain fixed in the total employment over the entire period of projection might not be empirically justifiable. Further, it overlooks the complementarity and substitution possibilities between different occupations. An attempt is made in this paper to relax some of these unrealistic assumptions. Using a first-order Markov chain relationship between vectors of occupational proportions, we demonstrate, with Indian data, that this method may be used as a first approximation to the evolution of occupational structure at the aggregate level. An added justification of this formulation—in particular for the developing economies—is its modest data requirements. It may, however, be noted that a complete adjustment mechanism visualized here for the occupational structure is best viewed as a starting point for a more general formulation posited on a partial adjustment mechanism which allows for the interoccupational differences in their educational and training requirements.     

Some notes on work ethos and economic development

These notes suggest a methodology that may lead to an ordinal ranking of societies, economies and ethic groups, either in the past or in the present, on the basis of their work ethos. These rankings may then be employed to test my thesis that work ethos has had an important influence on the pace of economic development in LDCs. As a suggestive exercise, I have presented some evidence to compare the work ethos in Colombia with some Far Eastern economies.     

Decision‐making capabilities of a hybrid system applied to the auditor's going‐concern assessment

The purpose of this study is to evaluate a hybrid system as a decision support model to assist with the auditor's going‐concern assessment. The going‐concern assessment is often an unstructured decision that involves the use of both qualitative and quantitative information. An expert system that predicts the going‐concern decision has been developed in consultation with partners at three of the Big Five accounting firms. This system is combined with a statistical model that predicts bankruptcy, as a component of the auditor's decision, to form a hybrid system. The hybrid system, because it combines the use of quantitative and qualitative information, has the potential for better prediction accuracy than either the expert system or statistical model predicting separately. In addition, testing of the system provides some insight into the characteristics of firms that experience problems, but do not necessarily receive a going‐concern modification. Further investigation into those firms that have problems could reveal factors that may be incorporated into decision support systems for auditors, in order to improve accuracy and reliability of these decision tools. © 2001 John Wiley & Sons, Ltd.     

Stock Option Measures and the Stock Repurchase Decision

The major purposes of this study are two fold. First, we investigate whether or not the dilutive effect from stock options on the denominator of earnings per share is associated with the incurrence of stock repurchases. We use the FASB dilution and the economic dilution as the direct dilution measures and examine their relationship with stock repurchase decision. Second, we explore which of the extant measures of stock options can better explain the incurrence of stock repurchases. Six extant measures of stock options from previous studies are used: (1) the FASB's treasury-stock EPS dilution method, (2) the economic dilution measure based on Core, Guay and Kothari (2002), (3) the number of employee stock option exercises, (4) the number of stock option grants, (5) the number of total stock options outstanding, and (6) the number of exercisable stock options.Using a pooled cross-sectional sample from 1996–2000, we find a positive association between the likelihood of stock repurchases and the FASB dilution as well as the economic dilution in EPS, respectively. Thereby providing support for the undo-dilution hypothesis. The highest incremental explanatory power is found when we add the number of stock options exercisable to the baseline model. However, further analysis does not support the option-funding hypothesis suggested by Kahle (2002). We provide two explanations for why exercisable stock options better explain the stock repurchase decision.     

Economic liberalization and price response of aggregate private investment: time series evidence from India

Abstract.  This paper presents evidence on the effects of economic liberalization of 1991 on the price responsiveness of aggregate private investment in India. The wide ranging reforms are expected to increase the price response of private investment due to (i) the Le Chatelier effect, (ii) a higher price elasticity of demand for final goods, and (iii) possible relaxation of the credit constraint. The empirical results, based on alternative specifications, estimation methods, and sample periods, show a dramatic increase in the price response; the elasticity of investment with respect to the relative cost of capital has increased five times after the dismantling of the 'Licence Raj.'     

Trade Reform Dynamics and Technical Efficiency: The Peruvian Experience

Markets around the world are becoming more competitive becauseof changing operating and regulatory environments. One suchchange—the loosening of trade restrictions— is amacroeconomic policy shift that should have a microeconomicimpact on industrial efficiency. Specifically, competitive pressureshould discipline or eliminate inefficient producers. This articleexplores whether or not there is such a dynamic link. It usesa previously unexploited data set to gauge the impact of the1990 Peruvian reform on plant-level technical efficiency. Theresults support the argument that the degree of protection andthe level of efficiency are inversely related.     

Malaysia-EU trade at the industry level: Is there an asymmetric response to exchange rate volatility?

Aftab et al. (Empirica 43:461–485, 2016) in this journal assessed the impact of exchange rate volatility on Malaysia-EU trade at commodity level using the linear ARDL approach of Pesaran et al. (J Appl Econom 16:289–326, 2001) and did not find significant effects in most of the 81 Malaysian exporting and 66 importing industries. In this paper, we argue for asymmetric effects of exchange rate volatility on the same industries’ trades which implies using Shin et al.’s (Festschrift in Honor of Peter Schmidt, Springer, New York, 2014) nonlinear ARDL approach. While we find short-run asymmetric effects of volatility in almost all industries, we find evidence of adjustment asymmetry in 17 exporting and nine importing industries. We also find significant impact or short-run cumulative asymmetry in 12 exporting and six importing industries. The most important finding is significant long-run asymmetric effects in 36 Malaysian exporting industries and 25 Malaysian importing industries. Clearly, trade flows react to an increased exchange rate volatility differently than to a decreased volatility.