Changing tourism patterns,capital accumulation,and urban water consumption in Mallorca,Spain: a sustainability fix?

This paper presents interdisciplinary research based on in-depth, comparative analysis of water consumption and land use patterns over a range of urban-tourist forms in Mallorca. The changing tourism patterns towards residential and quality tourism are studied, on the basis that capital investment for capital accumulation and increasing gains are its main drivers. Social awareness about overcrowding and resource limitations has moved the regulatory planning framework toward allowing further urban sprawl, based on the alibi of quality tourism. The rhetoric of this framework represents a first sustainability fix, a fix that hides the higher water demand and climate change issues. The socio-metabolic dimension of this process is analyzed in relation to how it has resulted in an uneven socio-spatial urban landscape of water consumption. This urban-tourist landscape is vulnerable to changes in climate, because it is sustained by an excessive use of water. Water supply is a serious constraint which has been resolved through its commodification and supply privatization, which are considered as a second sustainability fix. This tourism development process worsens rather than solves the metabolic rift, resulting in the second contradiction of capital accumulation between the imperative of continual growth and finite natural resources.     

Applying the door-in-the-face compliance technique to retailing

The door-in-the-face (DITF) approach, a sequential compliance technique in which a large request is followed by a more moderate request, has been shown to increase compliance in a variety of non-business situations. The aim of this study is to investigate whether the DITF technique could also be used to increase sales in a retailing context. A field experiment outside an alpine hut was conducted. A total of 375 consumers participated in the experiment. As they passed by the entrance to the mountain hut, they were approached by an experimenter who invited them to buy some home-made cheese. In the experimental groups the DITF technique was used by the salesperson. The results show that the DITF technique can lead to a significant increase in the number of consumers making a purchase. Furthermore, it was found that this compliance technique is even more effective when it is used by a highly credible seller and when the seller points out that the more moderate request constitutes a concession. The large effect of the DITF intervention (the number of consumers making a purchase increased 15 to 40 percentage points over the control group) suggests that this technique could be used successfully in retailing.     

The Divergent “Loyalty” Behaviors of a Captive Consumer

This research investigates situations where consumers display divergent loyalty behaviors. Study I qualitatively identifies and classifies word-of-mouth spreading behaviors of captive loyalists. The results reveal that, despite repurchase behaviors, captive loyalists spread mostly negative word-of-mouth. Study II quantitatively investigates four separate loyalty behaviors of captive loyalists. The results confirm that these consumers are likely to stay when dissatisfied, and allocate a significant share of their wallet to the provider whilst spreading negative word-of-mouth. The simultaneous existence of opposing loyalty behaviors has significant implications for erecting switching barriers and for applying customer loyalty metrics.     

能源电力院校应用化学专业实践教学体系探索

为了培养应用型化学人才，沈阳工程学院能源电力院校应用化学专业不断探索实践教学体系的改革与发展。建立了“多模块、全程融合”能源电力鲜明特色的多层次实践教学体系，增加以学生就业岗位工作任务为背景的实践内容，将实践能力的培养贯穿于人才培养的全过程。通过长期不懈地努力，在人才培养质量、校外人才培养基地建设、学生综合实践能力等方面取得了显著成效，为培养具有综合实践能力的应用型化学专业人才奠定基础。     

Kinderfreibeträge in der gesetzlichen Rentenversicherung

The future of the German pay as you go public pension system is dependent on families with children. In contrast to German tax law, there are no child allowances in the social insurance system. As a result, workers with and without children pay the same pension insurance contributions. This article analyses the introduction of a child allowance into the public pension system in Germany. We quantify the fiscal, distributional and behavioural effects of such a reform.     

Creating consumer satisfaction in maternity care: the neglected needs of migrants,asylum seekers and refugees

An estimated 190 million people are now living outside their countries of birth or citizenship, and the rate of this migration is expected to remain high. The resulting growing cultural and ethnic diversity in societies adds specific challenges to the requirement of delivering public services such as health care to consumers. Globally, about half of the migrant population are women. Migrants’ outcomes of pregnancy are known to be poor, showing significant disparities when compared with those of native populations. Although these disparities have been noted, knowledge is limited regarding the availability and accessibility of healthcare services, as well as the acceptability of maternity care for women with experiences of free and forced migration. Healthcare research in general, and maternity care research specifically, have often neglected this population. This paper examines the existing international guidelines intended to address inequities in health outcomes, policies which have been introduced at national levels, and the widely used concepts of ‘patient‐centred’ and ‘woman‐centred’ health services. The ideals implicit in those guidelines and concepts are contrasted with the available evidence of many overseas nationals’ experiences with healthcare provisions in general, and maternity care in particular. This is followed by reflections on deficiencies in current studies and on those methodological problems which make research on maternity care for migrant women particularly challenging. The conclusion considers the appropriateness and relevance of guidelines currently promoting equity in maternity care and suggests a future agenda for priority research.     

Cross‐cutting organizational and demographic divides and the performance of research and development teams: two wrongs can make a right

In interorganizational research and development (R&D) teams, diverse skills and insights may be combined productively, but the team members' differing organizational backgrounds may also inhibit team performance. In this paper, it is argued that interorganizational R&D teams are more likely to perform with a certain demographic composition. In particular, the problems of an organizational divide can be overcome by a second, demographic divide that cuts across organizational boundaries. With a cross‐cutting demographic divide – or faultline – interorganizational R&D teams may perform; without it, they tend to perform poorly. Supportive evidence is provided in a fuzzy‐set qualitative comparative analysis on 51 projects conducted in a single R&D partnership. As this implies, interorganizational R&D teams should deliberately be composed to show a cross‐cutting demographic divide.