Four tigers and the dragon: values differences,similarities, and consensus

This study examines the influence of economic and political factors that contribute to the convergence and/or divergence in value priorities of five East Asian societies—China, Hong Kong, Singapore, South Korea, and Taiwan. We find that political and social-economic factors influence the values orientations of managers within this region. However, economic development level is an insufficient explanation for values convergence without consideration of the societal context and cultural traditions in which that development occurred.

Poetry and Poetic Metaphor in Teaching Leadership and Ethics

One result of the overextended and frenetic academic and managerial environments in which we find ourselves is the tendency to compartmentalize many discussions into rigidified and limiting formats. This is a particular problem with ethical discourse, where ethical concerns often exist in tension with managerial rhetoric. Pressurized command and control approaches, found in both business schools and organizations, often lack the linguistic resources to enable managers to discuss the subtle, ethical dimensions of the situations they face. The current article sketches an approach to this problem through the use of poetic metaphor.     

The interaction of major resources and their influence on waiting times in a multi-stage restaurant

The purpose of this study was to examine the impact of major resources on multi-stage waiting times and their interactions on waiting times. The simulation study showed that each resource influenced waiting for different service stages and that interaction among the multi resources occurred. The results implied that the simultaneous increase in the levels of two resources had a synergistic effect on reducing waiting times for some stages. However, for some resources, the simultaneous increase in the resource levels did not help reduce waiting times when the increase in one resource type overwhelmed the other resource's function.     

Employee perceptions of corporate partnership: An affective-moral quid pro quo

An affective-moral quid pro quo model provided the framework to test the relationship between worker satisfaction, perceptions of employees' citizenship behavior, and corporate commitment to moral-ethical ideals. A total of 198 full-time employees from a wide variety of work settings anonymously completed questionnaires. More than half of the respondents held management or supervisory positions; the number of males and females was nearly equal. Participants who indicated high satisfaction with work, promotions, and co-workers, and who viewed employees in their work setting as altruistic, perceived their organization as committed to employee welfare, employee rights, product quality, and as good corporate citizens.     

Networks,trust, and risk mitigation during the American Revolutionary War: a case study

This article takes a case study approach to the question of how entrepreneurs developed and used networks to support trade during the American Revolutionary War (American War of Independence). Using the business letter books of Daniel Eccleston of Lancaster, covering January 1780 to December 1781, the article shows how he used trust‐building activities and developed open networks in Britain and the West Indies in order to build, sustain, maintain, and diversify his commercial activities to reduce risk and develop new opportunities. Eccleston's letters illustrate a competitive market in which entrepreneurs helped drive the industrial revolution through stimulating demand and encouraging trade. They show that mutual trust was the foundation of strong networks, and that networks were significant in underpinning entrepreneurial success through allowing the mitigation of business risk and offering the opportunity for diversification supported by the network. The article makes use of the work of Casson, Pearson and Richardson, and Wilson and Pop.     

Reexamining professional certification in human resource management

This article explores certification issues in human resource management based on a survey of four well-known associations. First, it distinguishes certification from accreditation and licensure. Second, it presents information on certification practices, policies, and standards for four major certifying organizations. Third, it discusses the benefits and drawbacks of certification at the individual, company, and professional levels. Lastly, it points up the importance of continued research on certification in the human resource management field. © 1995 by John Wiley & Sons, Inc.     

Editorial

Although a substantial body of literature exists on the country-of-origin bias, the issue of whether or not such perceptions are uniform across product classes has not been resolved. This study examines how quality perceptions of consumers vary across four product classes: electronic items, food products, fashion merchandise, and household goods. Responses obtained from a sample of Nova Scotian consumers suggest that quality perceptions tend to be product-specific. Quality perceptions vary also for the 25 countries studied. A number of policy implications are also offered in the paper.     

Editorial

No abstract available for this article.