Employee Motivation and Organizational Commitment: A Comparison of Tipped and Nontipped Restaurant Employees

This study explores motivational and organizational commitment factors of tipped and nontipped restaurant employees when differentiated by gender. The data collected from employees of a nationally-known, branded restaurant chain was analyzed using the ANOVA procedure in an effort to determine if significant differences existed between the tipped and nontipped employees relative to their level of motivation and organizational commitment. The results show that limited differences do exist for certain motivational factors and organizational commitment factors when employees were differentiated by tipped versus nontipped employee status and by gender. The study concludes by offering management implications and suggestions for future research relative to implementing operational systems, policies, and procedures that attend to restaurant employee classification difference as well as gender preference.     

Do tourists disperse weed seed? A global review of unintentional human-mediated terrestrial seed dispersal on clothing,vehicles and horses

Human-mediated seed dispersal is recognised as an important, but under-researched, issue. To assess the potential for tourists to act as unintentional seed dispersal agents, we reviewed published and unpublished data on seed dispersal via clothing, vehicles (cars) and in/on horses and donkeys, all of which can be used by tourists. Seeds from 754 species of terrestrial plants have been collected from these vectors, 15% of which are internationally recognised environmental weeds. Seeds were collected from personal clothing and equipment (228 species), the fur of donkeys and horses (42 species), horse dung (216 species) and vehicles (505 species). Most were herbs (429 species) or graminoids (237 species) and native to Europe. Annual Poa, White Clover, Kentucky Bluegrass and Yorkshire Fog were the most frequent species. There have been eight studies specifically on tourists, which identified 12 species on clothing, 26 on vehicles and 133 from horse dung. Methods that minimise the risk of tourists as human-mediated dispersal agents may therefore be appropriate for some tourism activities/destinations: suggestions are made. Further sampling using standardised experimental techniques is required to assess the relative risk associated with specific tourist activities and locations and determine which, and how much, seed is transported.     

Tourism and climate change: An international perspective

This paper addresses the implications of climate change for tourism through a survey of national tourism and meteorological organisations. While climate change may have far‐reaching consequences for tourism, it is shown that while most respondents felt that climate is important to their country's tourism industry, very few were aware of climate change research specifically related to tourism. Almost half felt climate change is or could become a significant issue in their country but almost no climate change publications with direct bearing on tourism are available. It is concluded that climate is an important determinant of tourism, and that global climate change may create new challenges, and opportunities, for the tourism industry. However, more awareness, research, and policy analysis are necessary to reduce uncertainties, further understanding, assess implications and enable the tourism industry to adapt to changing circumstances.     

Information search behavior of Hong Kong's inbound travelers‐a comparison of business and leisure travelers

Abstract

The purpose of this study is to examine the information search behavior of Hong Kong's inbound tourists, in particular business and leisure travelers. The study clearly shows that business and leisure travelers demonstrate different information search behavior. ‘Personal experience,’ ‘Travel agency/tour company,’ ‘Airlines’ and the ‘Internet’ are most frequently relied upon by business travelers in searching for travel information, while leisure travelers prefer ‘Travel agency/tour company,’ ‘Friends or relatives,’ ‘Travel guide books,’ and ‘Personal experience.’ The study also reveals that the total number of information sources used and the length of pre‐trip planning lead‐time are significantly different between these two groups of travelers. First time travelers also have a longer pre‐trip planning lead‐time than repeat travelers. Furthermore, business and leisure travelers perceive the levels of influence of several information sources, including ‘Corporate travel departments,’ ‘Friends or relatives,’ ‘Travel guide books,’ and the ‘Internet,’ differently. These information sources were classified into five different dimensions, including ‘Media,’ ‘Neutral,’ ‘Retail,’ ‘Interpersonal,’ and ‘Personal experience.’ Analysis based on travelers' purpose for traveling and demographic information was performed. Leisure travelers perceive the level of influence of ‘Neutral’ sources as significantly higher, and those with lower household incomes perceived the level of influence of ‘Personal experience’ as lower. The results of this study will allow marketers in Hong Kong to better understand travelers’ information search behavior so that they can more effectively tailor their marketing strategies to these two major markets.     

Writing Ourselves at Risk: Using Self-narrative in Working for Social Justice

I have recently been thinking of how to be “virtuous” as I engage in doing qualitative research for social justice. In this essay, I explore the complexities and risks involved in representing the researcher-self amidst competing (and perhaps false) dichotomies of the personal/professional life and the scholar/activist. To do so, I deconstruct places in my scholarship where I was willing (consciously and unconsciously) to take risks, where I took risks but was socialized to conform, where I am still unwilling to take the risk and where I am currently writing the risky. The goal is to create a dialogue about the perplexities that surround representing the “researcher self” with goals for social justice.     

Strength in numbers or guilt by association? Intragroup effects of female chief executive announcements

We predict that the media reports on female CEOs as a coherent group, whereas male CEOs are treated as individuals by the media. We also suggest that the resulting investors' perceptions of group entitativity of female‐led firms may not only influence the succession event–performance relationship at the focal firm, but may also have a significant effect on the value of other female‐led companies. Results of a text analysis and an event study of appointments of female CEOs to Fortune 1000 firms provide support for these predictions. Copyright © 2013 John Wiley & Sons, Ltd.     

Alternative work arrangements and perceived career success: Current evidence from the big four firms in the US

This study examines the influences of alternative work arrangements (AWAs), subordinate gender, and supervisor attitudes and beliefs regarding AWAs on performance evaluation judgments in public accounting. One hundred and forty-two experienced professionals from two US Big Four firms evaluated a hypothetical subordinate’s performance in an experimental setting. Results indicated that subordinate gender and AWA participation were significantly related to supervisors’ perceptions of the subordinate’s career success. We also found that individual differences in supervisors’ attitudes and beliefs regarding AWAs were systematically related to their performance evaluation judgments, and indicate that cultural support for AWAs is not uniform among experienced Big Four professionals. Further, the association between these attitudes and beliefs and performance evaluation judgments are consistent with an organizational justice interpretation of AWA use. Implications of these results for the Big Four’s work-life balance initiatives in the US are discussed.