现代商业银行操作风险及其管理机制探讨

操作风险管理一直是摆在商业银行面前的一个十分重要而紧迫的课题,操作风险事件纷繁复杂,比之于信用风险和市场风险更难以防范,然而操作风险管理也并非没有规律可循.本文从全面认识操作风险的内涵与特征入手,借鉴国际一流银行操作风险管理经验,通过连点成线,实施集成连贯的操作风险管理;点线结合,培育相互协作的内部关系和经纬交织的内部控制环境;定性和定量相结合,搭建有效的操作风险管理框架,构建起商业银行操作风险管理的长效机制.     

碳排放权市场价格发现功能的实证分析

碳期货市场在碳市场扮演着极为重要的角色,通常具有价格发现的功能。本文分析了国际碳排放权交易市场两种主要商品EUA、CER的期货价格关系．通过向量误差修正模型和公共因子模型对欧盟碳期货EUA与CER期货进行了实证研究。结果显示：EUA、CER这两种主要碳排价格指标之间具有很高的相关性,存在长期均衡的协整关系,均扮演着重要的价格发现角色,同时EUA期货价格引导CER期货价格变化。     

大数定律与小微企业授信模式研究

贷款难一直是小微企业面临的最大问题。商业银行从自身盈利角度出发,面对日渐突出的金融脱媒现象,经营思路亟需转型,开发小微企业贷款业务以开辟新的业务增长点。本文基于大数定律,从商业银行角度出发,分析了小微企业授信模式。授信模式的选择和贷款利率确定是本文研究的两个重要方面,风险管拄贯穿整个授信过程。     

美国货币政策转向及其背后的逻辑

2007年爆发的金融危机对美国金融系统与实体经济造成了严重冲击.为摆脱危机及刺激增长与就业,美国货币政策发生了五大转向:一是货币政策工具由“常规”转向“非常规”;二是货币政策内容由“有限”转向“无限”;三是货币政策职能由“支持经济”转向“服务财政”;四是货币政策操作领域由“金融市场”转向“实体经济”;五是货币政策效果由“降低风险”转向“放大风险”.美国货币政策发生转向有其背后的深层逻辑,即:美元霸权体系的存在-美国政府积累巨大债务-美联储对传统规则的突破-通过实施量化宽松将债务货币化.     

The motivations and expectations of international volunteer tourists: A case study of “Chinese Village Traditions”

International volunteer tourists devote not only financial support but also time and effort to conservation, preservation, or humanitarian projects outside their original countries. The purpose of this paper is to report the results of a qualitative study on the motivations of ten international volunteer tourists who joined the “Chinese Village Traditions” expedition of the Earthwatch Institute in the summer of 2008. The main research question was, “Why do people join international volunteer tourism trips?” Eleven themes dealing with motivations emerged and were categorized into three groups: personal, interpersonal, and other. Four personal factors were measured: authentic experience, interest in travel, challenge/stimulation, and other interest. Four interpersonal factors were also considered: desire to help, interaction with locals/cultures, encouraged by others, and enhancing relationships. Other factors included unique style of the trip, time/money, and organization goal. The findings of this study echo previous literature reviews in different settings.     

The search for the best deal: How hotel cancellation policies affect the search and booking decisions of deal-seeking customers

This study examined cancellation policies and their role in shaping travelers’ deal-seeking behavior, exploring the impact of cancellation fees and deadlines on three, mutually exclusive, customers’ hotel booking behavior categories: “Book”, “Book and Search”, and “Search”. 291 subjects, who participated in a week long online “booking game”, attempted to book a room in a virtual hotel and get the best deal. The results were tested using small sample t-test for comparing proportions between two independent populations, non-parametric multiple pairwise comparisons, and multinomial logit regression models. The findings indicate that the cancellation deadline affected participants’ behavior while the size of the cancellation fee had no statistically significant impact. In addition, there was no significant difference between lenient cancellation deadline and no cancellation policy.     

Factors affecting hotel human resource demand in Taiwan

This study explores the factors affecting hotel human resource (HR) demand and focusing on the organizational, industrial and macroeconomic factors of the hospitality industry. A prediction model was built with eight independent variables and four dummy variables. Secondary data was collected via a governmental statistic database, and regression analysis was performed using the Generalized Least Squares (GLS) method. The results show that the HR demand of international tourist hotels is more likely to be affected by industrial factors and macroeconomic factors, while the HR demand of standard tourist hotels is less complex, and is mainly affected by organizational factors.     

Empowerment in hospitality organizations: Customer orientation and organizational support

Although empowering employees has often been prescribed as an efficient strategy for hospitality organizations, the strategy alone cannot ensure success. Individual and organizational factors should be considered to increase employees’ perception of empowerment. This study examines the impact of employees’ customer orientation and organizational factors on the employee empowerment perceptions. Our findings, based on a survey of 203 guest contact employees, suggest that organizations should hire customer oriented people, guide them with service training, provide a reward system, and facilitate service standards communication in order to increase perceived empowerment. Implications of these findings for hospitality service managers are discussed.     

Modeling international trade flows and market shares for agricultural commodities: a modified Armington procedure for rice

The Armington procedure (AP) has become increasingly popular in agricultural trade analyses. However, some arguments have arisen concerning the relevance of using the procedure for such analyses. This study examines the assumptions commonly made when using the Armington procedure and suggests modifications for agricultural trade analyses. Results from models utilizing rice-trade data suggest that the assumptions of the single constant elasticity, in particular, may not be appropriate for analyzing agricultural trade. These results also suggest that, with proper modifications, the AP can be applied to agricultural trade. Further, results of a modified Armington procedure indicate that trade in rice exports is highly competitive and that changes in market shares of individual exporters are not independent of changes in budget expenditure allocated to imports.     

Market knowledge of the travel industry from knowledge-based view: a case of two Taiwanese travel agencies

There has been a lack of comprehensive model elaborating the key dimensions of knowledge management in the tourism field. Based on market orientation literature, market knowledge could be illustrated from consumer and competitor dimensions. However, what knowledge topics are in these two dimensions (e.g. knowledge depth) or do any dimensions of market knowledge exist (e.g. knowledge breadth)? These questions can be clearly answered. Drawing on knowledge-based view of firms, this study explores market knowledge from four characteristics: depth, breadth, tacitness, and specificity. It seeks to contribute to the existing literature through a series of semi-structured interviews and behavioral observation with senior managers of Taiwan’s leading travel agencies. Four market knowledge categories emerge: customer knowledge, employee knowledge, competitor knowledge, and partner knowledge. It is suggested that high levels exist as to the importance of knowledge acquisition, classification, dissemination, and usage, and this represents a significant change over past findings.