PUBLIC SERVICE PERSPECTIVES ON REFORMS OF ELECTRICITY DISTRIBUTION AND SUPPLY: A MODULAR ANALYSIS

ABSTRACT ** : This article analyzes organizational change in electricity distribution and retail businesses and its impact on public service issues. Organizational change has resulted from the European electricity directives, especially the EU Electricity directive 2003/54/EC , which has imposed major transformations on these activities, requiring legal unbundling of electricity distribution networks by 1 July 2007. Organizational change has also resulted from an adaptation of companies to the newly competitive environment. This has led to a diversity of organizational choices across Europe. We analyze this diversity by using a modular approach, which decomposes reforms in electricity distribution and retail into logical ‘blocks’. We then examine how European countries have dealt with two policy and regulatory issues related to customer protection in that new environment: the regulation of quality of distribution, which is a task of regulators, and energy affordability policies for vulnerable customers, which are a central aspect of public service policies in the electricity sector.     

Tourism travel under climate change mitigation constraints

The paper first describes an inventory for 2005 giving the tourism related CO₂ emission caused by global tourism, and presents a 30-year projection and a 45-year simulation. The study found that tourists cause 4.4% of global CO₂ emissions. Also these emissions are projected to grow at an average rate of 3.2% per year up to 2035. This increase is problematic as globally a reduction of emissions by 3–6% is required to avoid ‘dangerous’ climate change. Using contemporary scenario techniques it appeared difficult to find a future tourist travel system consistent with CO₂ emission reductions of up to 70% by 2050 with respect to 2005. Based on the model underlying the 30-year projection, 70 scenarios are presented in a ‘landscape’ graph exploring the effect of opportunities to reduce the emissions, but this attempt did not reach the large reductions envisaged. We therefore explored automated scenario generation as a way to define backcasting scenarios that both reach the emission reduction target and retain the highest possible economic value for the sector. The main contributions made by this study are (1) in comparing the value of different ways to approach a (desired) future and (2) giving insight into the kind of structural changes required within tourism and tourism transport in case very strong emission reductions are required. Finally the model showed signs of ‘complex’ behaviour.     

The impact of development of customer online banking skills on customer adviser skills

The object of this article is the development of customer banking skills as a result of using online banking and its impact on the competence of customer advisers in face‐to‐face customer contacts. The main results show that online banking enables customers to develop a range of banking skills.     

Tourism and water use: Supply, demand, and security. An international review

This article reviews direct freshwater consumption in tourism from both quantitative and qualitative viewpoints to assess the current water demand of the tourism sector and to identify current and future management challenges. The article concludes that even though tourism increases global water consumption, direct tourism-related water use is considerably less than 1% of global consumption, and will not become significant even if the sector continues to grow at anticipated rates of around 4% per year (international tourist arrivals). The situation differs at the regional level because tourism concentrates traveller flows in time and space, and often-in dry destinations where water resources are limited. Furthermore, the understanding of tourism’s indirect water requirements, including the production of food, building materials and energy, remains inadequately understood, but is likely to be more substantial than direct water use. The article concludes that with expected changes in global precipitation patterns due to climate change, it is advisable in particular for already water scarce destinations to engage in proactive water management. Recommendations for managing tourism’s water footprint are made.     

The gradual transition to a team-based environment: the success story of a medium-sized manufacturing facility

This article will review the case in which a medium-sized manufacturing facility in upstate New York underwent the transition to a team-based environment. As with any change, this transition involved a decision process, a design process, and an implementation process. The transition took place gradually over a period of several years, allowing each stage to be studied in some detail. The degree to which these approaches are applicable to an organization will depend in part on how similar that organization is to the study facility; therefore, this article will begin with a background discussion of the nature of that facility.     

The Value Relevance of Direct Cash Flows under International Financial Reporting Standards

This study examines if there has been a change in the value relevance of direct cash flow components since the adoption of International Financial Reporting Standards (IFRS) in Australia. Our results show that for both industrial and extractive firms direct cash flow statements are value relevant under Australian Generally Accepted Accounting Principles (AGAAP) and remain so after the adoption of IFRS. In addition, for industrial firms there is a significant increase in the value relevance of direct cash flows after IFRS, along with an increase in the value relevance of accruals. These results are consistent with the proposition that direct cash flows play a reinforcing role that complements the more complex IFRS accounts. Consequently, if the International Accounting Standards Board (IASB) were to mandate direct cash flow statements it would, in all likelihood, provide users of accounts with a valuable incremental source of hard transaction information.     

Strategizing as networking for new ventures

Strategizing as networking has become a powerful theme particularly in the IMP tradition. This paper focuses on new ventures and how these develop through the relationships formed by them. Strategizing through network development concerns how the firm perceives its network of interconnected relationships and how it interacts with other actors in relation to these perceptions. The aim of the paper is to identify patterns in the network development of new ventures and in how their strategizing relates to this development. The paper is based on a longitudinal case study of three new ventures. The case study captures the firms' ‘stories’ of how the networks of relationships have developed since their start. Based on the case illustrations we identify three patterns of how the new ventures strategize in their networking and how they network in their strategizing. These patterns concern: (1) exploration and exploitation of similarities, (2) knowledge sharing among customers, and (3) developing relationships with mediating partners. All three rely on interaction with counterparts that provide access to external resources which is of particular importance for new ventures.     

Continuous Versus Discrete Time in Dynamic Common Pool Resource Game Experiments

Environmental and Resource Economics - We study the impact of discrete versus continuous time on the behavior of agents in the context of a dynamic common pool resource game. To this purpose, we...