An Exploratory Study of the Level of Disaster Preparedness in the Canadian Hospitality Industry

Disaster planning is an important, but often neglected, part of leading an organization. Currently there exists little data on the level of disaster preparedness of organizations in the Canadian hospitality industry. In this article we present the results of a survey of a representative sample of organizations in this industry to assess the level of disaster preparedness. Results reveal an overall low level of preparedness. Implications of these results are discussed and recommendations for research and practice are suggested.     

Web-based social movements contesting marketing strategy: The mobilisation of multiple actors and rhetorical strategies

Abstract

Previous studies suggest that marketing strategy is developed and used to mobilise and configure the actions of firm actors, creating a set of stabilising activities focused on the firm–customer dyad. Destabilising forces precipitated by the Internet and associated digital technologies involving contention and disruption by multiple actors are much less prevalent in the marketing literature. The central point we advance is that rather than marketing strategy being a controlled and stabilising force for firms in their relationships with customers, it can often lead to socially produced spaces where consumers and, importantly, other multiple actors form a social movement to actively attempt to destabilise it and contest its legitimacy. Using an innovative research approach, the findings of this study show how social movements proactively enrol and mobilise a wide range of relevant actors into a network of influence. Critical to this are rhetorical strategies, acting as important levers in attempts to destabilise and delegitimise a dominant firm’s marketing strategy.     

Redefining the Recruitment Niche for the Guide Association in the United Kingdom

This article shows how the concept of a recruitment niche can be valuable in understanding the difficulties the Guide Association in the United Kingdom has in recruiting new volunteers. Understanding Guiding as career volunteering, within serious leisure, shows how the distinctive ethos of the existing volunteers contributes to the social construction of the recruitment niche. The defining boundaries of the niche restrict the ability to recruit new volunteers. Thus the article gives an example of how a recruitment niche for a voluntary organization can be defined using the socially constructed ethos of volunteers involved in career volunteering rather than by characteristics such as level of educational attainment. It also demonstrates the implications of this for voluntary organizations wishing to increase recruitment.     

Scale,Scope and Survival: A Comparison of Cooperative and Capitalist Modes of Production

This paper draws on a comprehensive data set from Portugal to investigate the activities, internal characteristics and survival prospects of cooperatives and capitalist enterprises. Consistent with theory, high levels of market concentration and low entry costs were shown to be conducive to cooperatives. Cooperatives were found to be, on average, older and to operate with a larger, more highly educated and more productive labour force than do their capitalist counterparts. Finally, we show that cooperatives have a markedly higher probability of survival than do capitalist enterprises due, in part, to differences in industry of operation and internal characteristics.     

Greening the environment: National and local economic issues

Friends of the Earth (UK), 1989: The Environmental Charter for Local Government. London: Friends of the Earth, no price stated.

Association of Metropolitan Authorities, 1989: Action for the Future - Priorities for the Environment. London: AMA, £10.00.

Local Government Training Board, 1990: The Environmental Role of Local Government. Luton: LGTB, no price stated.

SEEDS (South East Economic Development Strategy), 1990: Green Plan — Interim Report. Stevenage: SEEDS, no price stated.

The Local Authority Associations, 1990: Environmental Practice in Local Government. London: Association of District Councils, £20.00 (£15.00 to local authorities).

Opschoor, J.B. and Vos, H.B. 1989: Economic Instruments for Environmental Protection. Paris: OECD, no price stated.     

Epochs and institutions: contextualizing business process re-engineering

Capitalism is currently undergoing an epochal change. The associated corporate change is sticky for reasons of institutional inertia. Business process re-engineering is a corporate response which should be understood in technical, social and political terms. Core elements of BPR are identified, illustrated, and critiqued, partly through a BPR case researched by the authors.     

Collective action in the face of international environmental regulation

Most studies of environmental impacts operate at the level of the individual firm. However, firms can act collectively in the face of threats such as that described in this paper: the banning of CFCs. A framework based upon concepts from theories of collective action is used to explain why two different forms of collective action were initiated by producers of CFCs. Economic calculation operating within the social institutions of the industry seemed to provide a plausible explanation for the occurrence of co‐operative behaviour. In particular the concepts of collective goods and free riding proved to be helpful in explicating the driving forces that led to joint action in these circumstances. Copyright © 2002 John Wiley & Sons, Ltd. and ERP Environment     

Bringing Ethical Investment to Account

As the ethical investment industry in Australia matures there is a need for greater scrutiny and understanding of the potential investor's personal beliefs, the investment products on offer and the processes by which the investment universe is determined. The recent introduction of regulation requiring additional information in product disclosure statements is a step in the right direction. However, further disclosure by funds and public exposure is necessary to create a transparent and accountable investment industry.     

What determines the size of the HR function? A cross‐national analysis

What determines the resources allocated to an HR department? The antecedents of the size of HR departments within firms and the relationship between HR department size and the role that HR departments perform are issues of theoretical and practical importance. Using large‐scale survey data from organizations in Europe and Japan, this article explores the influence of nationality, size, and sector on the comparative ratio of HR specialists in organizations, and on the likely scope and brief of such departments. It also examines the internal organizational characteristics associated with HR department size. In contrast to previous literature on administrative components, we demonstrate that the human resources staff component is affected not only by organizational size but also by sector and national location. © 2006 Wiley Periodicals, Inc.