An exploration of the effects of past experience and tourist involvement on destination loyalty formation

Gaining the loyalty of visitors is one of the main challenges of destinations. Previous studies generally agree that satisfaction is the key driver of tourist loyalty. However, it is necessary to conduct a more thorough study of destination loyalty formation by exploring the role of other variables as direct antecedents of loyalty and as moderators of the satisfaction–loyalty relationship. With this in mind, this study examines the influences of two variables that are especially relevant in the study of consumer behaviour in tourism: past experience and involvement. The results obtained from a sample of 807 tourists visiting a destination in Spain suggest that (1) satisfaction and past experience have a significant influence on loyalty; (2) it is necessary to separately consider the two dimensions of loyalty (i.e. the intention to return to a destination and the intention to recommend it) to understand loyalty formation; and (3) past experience is a quasi-moderator variable as it directly influences tourist loyalty and moderates the satisfaction–loyalty relationship. The findings of this research may help managers make decisions about market segmentation and guide the marketing efforts to gain loyal tourists.     

The Reaction by Industry Insiders to M&;As in the European Financial Industry

This paper looks at the reaction by industry insiders, industry analysts and competing firms, to the announcement of M&As that took place in the European Union financial industry in the period 1998–2006. Analysts covering firms involved in an M&A transaction do not significantly alter their recommendation. This is consistent with the hypothesis that the transaction on average is “fairly priced” and that stock market prices reflect all relevant information on the assets. We also find that the correlation between excess returns for merging and competing firms is positive and, in some cases, significantly higher for domestic mergers than for international deals. This is consistent with the idea that domestic deals are more likely to have a negative impact on industry competition.

Institutional and organizational trajectories in social economy enterprises: Resilience,transformation and regeneration

Social economy enterprises (SEEs) are arousing notable interest as promising alternatives where social innovation, business ownership and governance are concerned. In this context, a renewed debate about the internal changes and organizational trajectories experienced by these organizations has emerged in the scholarly literature. This special issue aims to contribute to ongoing debates in this field by advancing our understanding of the external pressures and internal dynamics that can trigger degeneration in SEEs, the conditions and factors that allow SEEs preserving their hallmark values and practices, and the resources and processes of organizational change that SEEs can deploy to overcome degeneration and regenerate. In this editorial introduction we introduce the topic of research, describe the content of the current special issue, and highlight some conclusions and possible directions for future research.     

EXPORT DIVERSIFICATION AND EXPORT PERFORMANCE BY DESTINATION COUNTRY

The main focus of this paper is the relationship between export diversification and export performance. The key difference with respect to the previous literature is that export diversification is measured and related to export volume by destination country. The approach is empirical and an aggregate export demand setting is adopted to test the significance and influence of export diversification, measured via the Herfindahl index, on export performance by destination country. The econometric estimation is performed using export data for Spain to its partner countries for the period 1999–2011. The main finding is the positive relationship between Spanish export concentration and export performance by destination market. This finding is shown to be robust to several econometric specifications.     

Systemic risk measures: The simpler the better?

This paper estimates and compares two groups of high-frequency market-based systemic risk measures using European and US interbank rates, stock prices and credit derivatives data from 2004 to 2009. Measures belonging to the macro group gauge the overall tension in the financial sector and micro group measures rely on individual institution information to extract joint distress. We rank the measures using three criteria: (i) Granger causality tests, (ii) Gonzalo and Granger metric, and (iii) correlation with an index of systemic events and policy actions. We find that the best systemic measure in the macro group is the first principal component of a portfolio of Credit Default Swap (CDS) spreads whereas the best measure in the micro group is the multivariate densities computed from CDS spreads. These results suggest that the measures based on CDSs outperform measures based on interbank rates or stock market prices.     

International entrepreneurship in SMEs: a study of influencing factors in the textile industry

International entrepreneurship is an incipient research area with a rapidly increasing body of knowledge and contributions. An important part of this literature has focused on the analysis of the contributing factors to IE development. From these studies, this work attempts to analyse and validate through an integrative model the effect on this construct in SME of some of the main factors proposed by the literature such as Skills and Competences, Attitude and Proactiveness, Creativity and Innovation, Networking, Employees and Activity. To proceed with this aim, we conducted an empirical research focused on 174 textile SME in Spain. The results obtained confirm a positive relationship between the studied factors and the IE development. In consequence, this work agrees with previous literature that point out the need to use multi-theoretical perspectives, combining multiple factors.     

Combining Probability Distributions by Multiplication in Metrology: A Viable Method?

In measurement science quite often the value of a so‐called ‘output quantity’ is inferred from information about ‘input quantities’ with the help of the ‘mathematical model of measurement’. The latter represents the functional relation through which outputs and inputs depend on one another. However, subsets of functionally independent quantities can always be so defined that they suffice to express the entire information available. Reporting information in terms of such a subset may in certain circumstances require aggregating probability distributions whose arguments are interrelated quantities. The option of aggregating by multiplication of distributions is shown to be susceptible of yielding inconsistent results when the roles of inputs and outputs are assigned differently to the quantities. Two alternatives to this practice that do not give rise to such discrepancies are discussed, namely (i) logarithmic pooling with weights summing to one and (ii) linear pooling, of which the former appears to be slightly more favourable for applications in metrology. An example illustrates the inconsistency of results obtained by distinct ways of multiplying distributions and the manner in which these results differ from a logarithmically pooled distribution.     

Robust implementation under alternative information structures

In this paper we consider a model in which agents have complete information about their neighbors and, possibly, incomplete information about the rest of the environment. We consider two different informational frameworks. In the first, agents do not have priors about the relevant characteristics in the rest of the environment. In the second, agents are supposed to have priors about the unknown characteristics. We present a mechanism which implements any social choice correspondence satisfying monotonicity and no veto power in both informational settings for every possible prior thus requiring little knowledge from the point of view of the designer of the information possessed by agents about the environment. The authors wish to thank J. Canals, B. Chakravorty, P. Chander, C. Herrero, G. Orosel, D. Schmeidler, W. Thomson, W. Trockel, F. Vega, A. Villar, T. Yamato and two anonymous referees for helpful comments. The usual disclaimer applies. The first author acknowledges financial support from the Institució Valenciana d’Estudies i Investigació; L.V.I.E. and DGICYT under projects PB/88-0289 and PB/91-0756. The second author acknowledges financial support from DGICYT under project PB/90-0156. A previous version of the paper was written when authors visited (May 1991) the Institute of Mathematical Economics (Bielefeld) to which authors are grateful.     

Social entrepreneurs: making sense of tensions through the application of alternative strategies of hybrid organizations

Through the use of qualitative analysis, this paper examines the diverse tensions that social entrepreneurs have to deal with in their daily business activity. By using paradox theory and the hybrid organization model as a framework for analysis, we have found three principle causes of tension among social entrepreneurs: social vs economic sustainability; work vs family life; and resistance to change vs innovation. The results show the way in which social entrepreneurs in hybrid organizations resolve these conflicting tensions, usually through a selective coupling strategy, which is eventually complemented with alternative approaches such as compromising or decoupling. Social entrepreneurs tend to focus on one aspect of the tension and deal with it individually, which makes it more manageable. Change and innovation are the triggers for using strategies other than selective coupling, such as compromising or decoupling. When the level of tension rises further, compromising is then used. Decoupling is the last option chosen by social entrepreneurs, and is used only in cases where resolution is not possible with the other two strategies mentioned.

     

The moderating effect of innovative capacity on the relationship between real options and strategic flexibility

In dynamic sectors, organizations should be capable of adapting to unpredictable environmental conditions. Strategic flexibility grants organizations the capacity to respond to the changes in their environment in the direction required, renewing their strategies and making the required organizational changes. The goal of this study is to analyze how the use of real options relates to strategic flexibility from a managerial capacity perspective. Through an empirical study performed on European firms, we confirm that innovative capacity exercises a moderating role between real options and strategic flexibility. The fact that a firm's management has foreseen and contemplated real options does not necessarily lead to their execution; they must also be accompanied by some innovative capacity.