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161.
    
Scenarios were designed to investigate the influence of price–quality heuristics among participants from the United States, Korea, and China for different tourism and hospitality services, in different consuming situations and in different social group contexts. The results revealed that as the scenarios moved from consuming alone and with an acquaintance to with a close family member, participants in each culture had a greater propensity to select the higher price option. These tendencies were the most evident among the Korean sample, whereas the Chinese sample did not differentiate between an acquaintance and a family member, and the U.S. sample indicated mixed results.  相似文献   
162.
This paper examines the cyclical patterns of markups, real wages, and labor share for Korean industries. Markup ratio is greater than 1 in most industries. Markups are countercyclical, and real wages and labor share are procyclical. Income distribution effect has more impact on determining markups than price and technology effect.  相似文献   
163.
    
Many countries have implemented the R&D tax credit to encourage firms’ R&D spending. The design of the tax credit is important for its effectiveness. Some countries such as Korea, Taiwan, Japan, France and the US have employed an incremental R&D tax credit system. The US case that made a major change in its design from the moving average base to the fixed base in calculating the credit provides us with a natural experiment to measure the effectiveness of the tax credit from the perspective of the ratchet effect. By applying an endogenous switching regression model to US manufacturing firm data, we attempt to measure the ratchet effect of R&D credit on firms’ R&D investment. According to the empirical results, the R&D tax credit policy has been effective with the price elasticity, –1.818, for the qualified firms, and the re-design of R&D credit improved the positive impact of R&D credit. This provides some policy implication for those countries that adopted an incremental credit system. In addition, our result suggests the existence of selectivity bias in the previous literature.  相似文献   
164.
    
This study investigates the importance of destination image as a determinant for the choice of a tourist destination. The inbound market examined is Korea while perceptions are captured from current and prospective Russian tourists. Empirical results show that a difference exists between visitors and non-visitors in terms of their perceived image of Korea. The study also finds that the relationship between overall image and loyalty to a destination is statistically significant. Regression results show in particular that Russians with a positive view of Korea are more likely to recommend Korea to others as a tourist destination.  相似文献   
165.
The purpose of this study is to examine the antecedents and consequences of two emotional labor strategies (surface and deep acting) in the lodging industry. Variety, duration, and positive display rules are significant predictors of hotel service providers’ deep acting and negative display rules are related to service providers’ surface acting. Employees ohigh in neuroticism are more likely to fake their emotional expressions (surface acting) when dealing with guests and those high in extraversion are more likely to try hard to invoke the appropriate emotions (deep acting). Results further indicate that surface actors are more exhausted and cynical than deep actors and the mediating role of emotional labor between burnout and job and personality characteristics is found to be rather weak. Managerial implications for hotel operators are discussed.  相似文献   
166.
This study examines authentic leadership and its impact on employees in the travel industry. Based on previous studies, the study proposes and tests a framework, in which four dimensions of authentic leadership influence two types of trust (supervisor trust and organizational trust), which in turn affect employee burnout. The data were collected by using a survey on travel agents in South Korea. The study finds that not all four dimensions of authentic leadership influence trust and that supervisor trust affects organizational trust. Trust is found to mediate the relationship between authentic leadership and employee burnout. The study offers theoretical implications and practical suggestions.  相似文献   
167.
    
Agents are waiting for their jobs to be processed at a service facility. All agents need the same processing time but have different waiting costs per unit of time. The facility has two parallel servers and can serve two agents at a time. We are interested in finding the order in which to serve agents and the (positive or negative) monetary transfers they should receive. We introduce two rules, the \"minimal transfer rule\" and the \"maximal transfer rule\". We show that they correspond to the Shapley (1953) values of associated queueing games, for two alternative definitions of the worth of a coalition. The two-server queueing games correspond to the games similarly defined by Maniquet (2003) and Chun (2006a) for one server. If the worth of a coalition is defined by assuming that the coalitional members are served before the non-coalitional members, then the minimal transfer rule is obtained. If it is defined by assuming that the coalitional members are served after the non-coalitional members, then the maximal transfer rule is obtained.  相似文献   
168.
A parsimonious framework linking advertising expenditures and research and development expenditures to brand value, and brand value in turn to firm-level financial performance, was proposed and empirically investigated under four data conditions: data form, brand type, financial performance metric, and lag structure. Using pooled data from 125 firms (848 firm-year observations) over the period 1991–2007, 108 path analyses were conducted to compute five path model output metrics. Data on these metrics were then compared for each of the data conditions by means of analysis of variance. Although significant relationships were generally observed among framework variables, study results differed considerably across three of the four data conditions. The principal take-away from the study is that the impact of marketing activities on firm-level financial performance is likely to be in large part a function of the specific research purpose and methodology employed. As such, the take-away has implications when interpreting value-relevance findings, when constructing theories involving market-based assets, and when designing studies to investigate relationships between marketing and financial performance.  相似文献   
169.
Using the Heckman two-stage method, this study empirically investigates whether board directors’ work experience in government and multinational corporations (MNCs), as well as the proportion of outside directors affects export propensity and export performance based on a sample of Korean firms. We find that the Korean firms with former government officials on the board are more likely to engage in exporting, although there is no empirical evidence supporting export performance. The findings also show that firms with former MNC employees on the board demonstrate higher levels of export propensity and export performance. Similarly, firms with a higher proportion of outside directors exhibit a higher level of export propensity and export performance. These findings highlight the importance of the board of directors in Korean firms’ first stage of internationalization and provide new insights into which type of board members can benefit their firms in terms of export propensity and export performance.  相似文献   
170.
    
This study investigates the effect of consumer characteristics on service quality for self-service kiosks, which, in turn, leads to the actual use of self-service kiosks. In addition, the authors attempt to explore gender differences in two aspects. First, it is investigated if the evaluation process of service quality differs by gender. Second, the moderating effect of gender on the relationships in the conceptual model is examined.  相似文献   
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