Managing International Distribution Channel Partners: A Cross-Cultural Approach

Although the topic of conflict has been extensively studied in the distribution channels literature from a domestic perspective, there is relatively little published research examining the construct within the international distribution channels context. This is of particular concern because cross-national channel partnerships are on the rise, and divergent cultures may engender heightened conflict, which has a deleterious effect on channel performance. This article explores the extent to which different channel leadership styles, predicated on Hofstede's dimensions of national culture, can be effective strategies to manage conflict in international distribution channels. Specifically, the article examines whether the relationship between leadership style and conflict in international distribution channels is moderated by national culture. Additionally, the impact of manifest conflict on international channel partner performance is investigated. A conceptual model and research propositions are developed. The use of leadership styles to manage disagreements among international channel partners is argued to be culturally specific. International channel management implications and directions for future research are suggested.     

An Introduction to the Symposium on the Use of Simulation in Applied Industrial Organization

Simulation offers a rigorous methodology for addressing policy or litigation issues that require a comparison of an observed state of the world with an unobserved one. Simulation employs a calibrated, structural oligopoly model to describe the unobserved state of the world. Calibration involves reliance on real-world observations to set the key parameter values in the model. Simulation is an increasingly important tool of the industrial organization economist, particularly in analyzing the competitive effects of mergers. Papers in this symposium illustrate merger simulations in a variety of contexts and one other application of simulation.     

Prospects for Personalization on the Internet

Personalization is a key component of an interactive marketing strategy. Its purpose is to adapt a standardized product or service to an individual customer's needs. The goal is to create profit for the producer and increased value for the consumer. This goal fits nicely into traditional notions of segmentation. Applications of personalization have advanced greatly in conjunction with the Internet, since it provides an environment that is information rich and well suited to interactivity. This article reviews past research on personalization and considers some examples of personalization in practice. We discuss what we believe are key problems and directions for personalization in the future.     

Import Competition, Employment Risk, and the Job-Search Outcomes of Trade-Displaced Manufacturing Workers

This study examines the underlying relationships that exist among import competition, employment risk, and worker earnings. In addition, we consider how such competitiveness and risk experienced on a prior job will affect, under both equilibrium and disequilibrium interpretations of the labor market, alternative postdisplacement job-search outcomes. Econometric models of predisplacement earnings and postdisplacement outcomes (jobless duration, reemployment, and earnings) provide insights on these relationships and in turn on the comparative job-search success of trade-displaced and "other" displaced workers.     

The impact of tourism: A case from the Bahama Islands

LaFlamme, Alan G., “The Impact of Tourism: A Case from the Bahama Islands,” Annals of Tourism Research, Vol. VI, No. 2, April/June 1979, pp. 137–148. The socio-cultural impact of increased tourism on a small, once isolated island community in the Bahama Islands is discussed. The community's traditions have, for the most part, been maintained. However, material living standards, occupational specializations, and race relations have been significantly altered. For a number of reasons, the local people have not taken on the role of “professional natives.”     

Coping with Ambiguity: Reconciling External Legitimacy and Organizational Implementation in Performance Measurement

This article reports the results of a study of the implementation of performance measurement in 74 UK public sector organizations. Performance measurement is often imposed on organizations by external stakeholders and those charged with implementation have to reconcile the demands of competing interests. These interests reflect the complex relations that 'street-level' public organizations engage in. The authors use institutional theory to make sense of how these relations, and the competing demands of performance measurement, are managed.