Management matters

To evaluate the effect of managerial innovations on the economy, a series of new indicators capturing these advances is constructed. Three findings emerge from the analysis. First, following a positive managerial shock, output and productivity significantly increase and hours modestly rise in the short run. Second, management innovations are generally as important as non-managerial ones in explaining movements in these variables at business cycle frequencies. Finally, product and process innovations help to promote the development of new managerial techniques.     

Overcoming barriers to patient safety

Creating a culture of patient safety is a critical goal of all patient care unit staff. An analysis of the key barriers to patient safety on a typical inpatient unit in an acute care hospital (unclear unit values), the fear of punishment for errors, the lack of systematic analysis of mistakes, the complexity of the nurses' work, and inadequate teamwork are presented. Nine practices to overcome these barriers and achieve patient safety are discussed.     

The Value of Online Seller Reputation: Evidence from a Price Comparison Site

This paper examines the value of seller reputation for e‐retailers trading via a price comparison site (PCS). E‐markets are widely held to accommodate sellers of differing service quality, including some who behave opportunistically. The paper uses a sample of offers on up to 295 digital cameras traded on a leading PCS, over a 134‐day period to estimate reputation's price impact. User‐generated reputation measures have a significant impact in the expected direction. However, their magnitude is small compared with variables capturing economy‐wide reputation. The strength of the reputation signal increased non‐monotonically with the number of reviews on which it was based. Copyright © 2015 John Wiley & Sons, Ltd.     

Worlding Water Supply: Thinking Beyond the Network in Jakarta

This article draws on scholarship in Southern theory to ‘world’ the study of water’s urbanization. This means complicating scholarship by widening the focus beyond the application of Northern norms to engage with complex and diverse practices in Southern cities. For water’s urbanization, this means focusing on what water supply is for the majority: neither the centralized piped‐water network nor its absence, but the range of practices and technologies that unite people, nature and artefacts in a complex socio‐ecological politics of water. Drawing on scholarship from Southern urbanisms, urban political ecology, and science and technology studies, we illustrate how expanding water’s urbanization to include more than networked infrastructure in Jakarta draws attention to the importance of ecological connections between piped water, groundwater, wastewater and floodwater. Thinking beyond the network requires deeper engagement with the ecological connections between the diverse flows of water in and around urban environments. These produce distinct forms of fragmentation that are missed when analysis is limited to piped‐water supply. The emphasis on ecological connections between flows of water and power seeks to draw attention back to the importance of the uneven exposure to environmental hazards in cities in which neither water nor nature are wholly contained by infrastructure.     

When Paradigms Meet: Interacting Perspectives on Evaluation in the Non‐Profit Sector

This study examines a public debate in Australia, arising from a national government report, around how social contribution in the nonprofit sector should be assessed. Guided by several meta‐perspectives on evaluation, we identify connections between foundational assumptions and normative positions on evaluation espoused by non‐profit organizations (NPOs), and examine the ways in which the inter‐paradigmatic context of the non‐profit sector contributes to the emergence of NPOs’ different normative positions on evaluation. We conclude that particular paradigmatic orientations of NPOs (positivism, interpretivism, constructivism) lead to particular perspectives on how NPOs should engage with alternative paradigms (monism, impartial pluralism, radical pluralism).     

Does FIN 48 Improve Firms' Estimates of Tax Reserves?

This paper examines whether the increased accounting guidance and reporting requirements of FIN 48 impact the adequacy and accuracy of tax reserves and the effect of auditor‐provided tax services on tax reserves. While we do not find FIN 48 affected the adequacy or accuracy of tax reserves on average, FIN 48 eliminated the differences in the tax reserve adequacy of firms with and without auditor‐provided tax services that existed prior to its adoption. We also find evidence of less premature releasing of tax reserves post‐FIN 48. Our evidence is consistent with an increase in the comparability of reserves for firms that do and do not purchase auditor‐provided tax services, consistent with one of the FASB's objectives for FIN 48.     

Developing Persuasion Knowledge by Teaching Advertising Literacy in Primary School

As part of a larger project to integrate advertising literacy into school curriculum, this research evaluates the effectiveness of an initial three-hour advertising literacy classroom intervention among eight- and nine-year-olds. The field experiment (a pretest/posttest, control/experimental group design) was implemented in 10 third grade classes in a three-week time period in three high-poverty schools in the United States. Low advertising literacy occurred at baseline. Evaluation results indicated significant increases in intervention students' understanding of the message creator, the selling intent, persuasive strategy, and target audience. Recommendations for curriculum development, refinement, and implementation for a wider audience are discussed.     

Segmenting the College Educated Generation Y Health and Wellness Traveler

Generation Y is considered to be the next largest cohort group to significantly impact the health and wellness travel industry. This study sought to create a profile of the Gen Y health and wellness traveler using push and pull motivations and perceived wellness. K-means clustering revealed five distinct traveler segments. Wellness was found to be a motivating factor as well as the other internal and external motivators used in this study. Men were found to travel more for escape and women for the nightlife. Opportunities to both seek and avoid contact with others were revealed. Suggestions for future marketing messages for the Gen Y wellness traveler are offered.     

Students' Perceptions of a Scaffolded Approach to Learning Financial Planning: An Empirical Study

In the aftermath of the global financial crisis (GFC), one understandable area of scrutiny and pressure for reform is the educational background and professionalism of personal financial advisers. This Australian study reports on a three-year investigation into students' perceptions of ‘scaffolded’ instruction in financial planning. The scaffolded approach was used to assist learning in areas that previously had caused difficulty. The results indicate that students perceived the scaffolded tasks to be valuable learning experiences which increased their appreciation of the skills and knowledge required by financial advisers. Although students may bring different frames of reference to their learning, and the positiveness of perceived value of scaffolded instruction may vary between different demographic groupings, scaffolding techniques are shown to provide strong potential to assist university educators and their students in financial planning.