Production functions and productivity of family firms: Evidence from the S&P 500

This paper examines whether the higher profitability and valuation of family firms is related to differences in production technologies and production efficiency. Using data on S&P 500 manufacturing firms, we find that family firms are more productive than comparable non-family firms. Furthermore, our results show that the production technologies of family and non-family firms do not differ per se, thereby suggesting that the differences in the level of production output are caused by higher production efficiency of family firms. These findings indicate that the superior performance of family firms is related to their more efficient use of labor and capital resources.     

The Acid Rain Differential Game

This paper considers an acid rain differential game. Countries emit sulphur which is partly transferred to other countries. Depositions above critical loads ultimately destroy the soil. Countries face a trade-off between the costs of emission reductions and the damage to the soil due to the depletion of the acid buffers. Because of the transboundary externalities the outcome will depend on whether the countries cooperate or not. This paper presents the cooperative outcome and the open-loop and Markov-perfect Nash equilibria of the acid rain differential game. It will be shown that the depositions always converge to the critical loads but the steady-state levels of the buffer stocks differ. The theory is used to analyse the acid rain differential game for sulphur between Great Britain and Ireland. Finally, some results are given for the whole of Europe.     

Climate Change and the Cost-Effective Governance Mode for Biodiversity Conservation

Environmental and Resource Economics - Climate change poses a key challenge for biodiversity conservation. Conservation agencies, in particular, have to decide where to carry out conservation...     

The effects of debt versus equity inflows on savings and growth in developing economies

Zusammenfassung Die Wirkung von ausl?ndischer Kapitalbeteiligung und Kreditfinanzierung auf Ersparnisbildung und Wachstum in Entwicklungsl?ndern. — Zur Bew?ltigung der internationalen Schuldenprobleme von Entwicklungsl?ndern wird h?ufig vorgeschlagen, die Struktur des Kapitalimports zugunsten von Forderungsarten zu verschieben, bei denen sich die Gl?ubiger am wirtschaftlichen Risiko beteiligen, wie dies etwa bei Direktinvestitionen der Fall ist. Die Wahl zwischen Kapitalbeteiligung und Kreditfinanzierung mag jedoch Risiko-Ertrag-Konflikte zwischen Einkommensstabilit?t und erwartetem wirtschaftlichem Wachstum involvieren. Diese Hypothese wird aus einem entscheidungstheoretischen Modell auf der Basis eines Benutzer-Eigentümer Verh?ltnisses abgeleitet und mittels einer L?nderquerschnittsuntersuchung regressionsanalytisch getestet. Es zeigt sich, da\ bei nichtkooperativen Beziehungen zwischen Schuldnern und Gl?ubigern kreditfinanzierte Kapitalimporte einen vergleichsweise starken positiven Einflu\ auf die Ersparnisbildung und das Wirtschaftswachtum im Schuldnerland ausüben. Kapitalbeteiligungen k?nnen deshalb nicht ohne weiteres als vorteilhaft angesehen werden und auch nicht allen L?ndern empfohlen werden, ohne zu bedenken, wie sich soziale Gruppen gegenüber dem Risiko verhalten.

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Résumé Les effets de l’influx de la dette et du capital propre sur l’épargne et la croissance en économies développantes. — L’élément commun des beaucoup de propositions données pour faciliter les problèmes de la dette extérieure des pays développants est l’intention de changer la structure des importations de capital vers l’augmentation du rapport des créances qui basent sur quelque forme de partager les risques, p.e. la participation en capital propre. Cependant, le choix entre le capital propre ou des influx des capitaux financés par des dettes peut induire un conflit de ?rendement-risque? entre la stabilité de revenu et la croissance attendue. Cette hypothèse est dérivée d’un modèle choix-théorique basé sur l’approche agent-principal et testée empiriquement en appliquant l’analyse de régression trans-pays. Les auteurs démontrent que, dans un cadre non-coopératif des relations débiteurcréditeur, des transferts financés par des dettes ont une influence plus positive sur l’épargne et la croissance économique. La participation en capital propre ne peut pas être évaluée supérieure sans ambigu?té et c’est pourquoi elle ne peut pas être recommendée pour tous les pays, indépendant des attitudes sociales envers le risque.

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Resumen El efecto del endeudamiento sobre el ahorro y el crecimiento eneconomías en desarrollo comparado con el de las inversiones directas. — En varias propuestas para aliviar el problema de la deuda externa de los países en desarrollo se sugiere alterar la composición de las importaciones de capital en el sentido de aumentar la proportión de derechos con participación en el riesgo económico, es decir, la participación de la inversión directa. La elección entre inversión directa y deuda considera la relación inversa riesgo-beneficio que existe entre la estabilidad del ingreso y el crecimiento esperado. Esta tesis se dériva de un modelo teórico de elección basado en el enfoque agente-principal, que es sometido a un test empírico de regresión sobre una muestra de países. Se muestra que en el marco de relaciones deudor-acreedor de tipo no cooperativas las transferencias de financiamiento por deuda ejercen una influencia positiva relativamente superior sobre el ahorro y el crecimiento económico. La participación directa en el capital no resulta superior en todos casos y por ello no puede ser recomendada para todos los países, independientemente de las actitudes frente al riesgo que prevalezcan.

     

Designing a medicalized wellness service: balancing hospitality and hospital features

Medicalized environments around the world are challenged with making trade-offs between the clinical nature of the service and the customer service elements needed to deliver the service. Many medicalized wellness services have yet to achieve an effective balance between their hospitality and hospital features to generate loyalty (repeat patronage). We present a case study of a blood service organization in a developed country that, at the time of data collection (2011), was working to resolve tension between clinical goals and expectations of Millennial donors. The results identified seven principles: ‘control over booking and service interactions’; ‘build social connections’; ‘offer a luxury, indulgent experience’; ‘build relationship with customer beyond the “medical” procedure’. The three remaining principles related to hospital-like features: ‘hide the functional/medical features of the service experience’; ‘demystify the “hidden” processes’; ‘ability for the physical service environment to be modified by the customer’.     

Customer perceived value,satisfaction, and loyalty: the role of willingness to share information

This study proposes and tests an integrative model to examine the relationships among customers’ willingness to share information, satisfaction, perceived value, and loyalty in a retailing context. This study extends research on customers’ willingness to share information from trust and privacy concerns toward key outcome measures such as perceived value, customer satisfaction, and loyalty, and is thus among the first to model customers’ willingness to share information with companies in robust theoretical retailing frameworks. The proposed relationships were tested using data from two retailing contexts – groceries (N = 429) and do-it-yourself (DIY) (N = 895). Findings from the two samples suggest that both perceived value and satisfaction are significant determinants of customers’ willingness to share information with a company. Although some differences emerge in the two studies, structural modeling largely supports the hypothesized framework and positions customers’ willingness to share information as an important antecedent of their loyalty intentions and behavior. This study provides practitioners with preliminary insight into the relationship between willingness to share information and perceived value, customer satisfaction, and customer loyalty. This study advances retailing research, as it is one of the few empirical studies investigating the role of customers’ willingness to share information in driving loyalty and its relationship with perceived value and satisfaction in a retailing context.     

Effects of time pressure,type of shopping,and store attributes on consumers’ satisfaction with grocery shopping

The aim of this study is to investigate whether satisfaction with grocery stores is affected by type of grocery shopping in conjunction with time pressure, and which attributes are important for satisfaction. Fictitious grocery stores are constructed according to a fractional factorial design by varying access, price level, supply quality/range, and service quality. In an Internet survey, 1023 Swedish consumers rated satisfaction with major vs. fill-in shopping imagining they were under high or low time pressure. The results showed that satisfaction is higher for fill-in shopping than major shopping, that time pressure has no effect on satisfaction, and that price level, service quality, and product quality/range are more important for satisfaction with major shopping, whereas access is more important for satisfaction with fill-in shopping. It is also found that the importance of attributes for satisfaction depends on type of shopping more than on individual characteristics.     

Rewarding customers who keep a product: How reinforcement affects customers' product return decision in online retailing

A lenient product return policy represents the status quo of current return management practice in online retailing because it increases customers' order tendency. However, at the same time, many customers tend to return products under this policy, which incurs considerable costs for retailers. The present research introduces a keep reward (i.e., providing incentives to keep a product) as a new promotion strategy to improve the conventional lenient policy. Drawing on operant conditioning, the authors propose and test the reinforcing effect of a keep reward on customers' keep decision, compared to the conventional lenient policy. Results of a qualitative pilot study suggest that a keep reward is generally feasible in online retailing practice, especially in the low‐ to mid‐price segment and with rewards that are linked to future purchases. Two experimental studies verify the positive effect of a keep reward. Study 1 shows that it substantially increases keep intention compared to a conventional lenient policy. Study 2 shows that the effect on keep intention is moderated by customers' online shopping frequency, and this moderating effect is mediated by repurchase intention. In particular, the keep reward is most effective among frequent shoppers because they are more inclined to repurchase and thus, benefit from the reward. In summary, both studies support the keep reward as a valuable add‐on to the conventional lenient policy because order intention remains comparably high, while keep intention is higher. Theoretical implications and recommendations for online retailers on how to implement a keep reward in different industries are discussed.     

Is the Ethical Culture of the Organization Associated with Sickness Absence? A Multilevel Analysis in a Public Sector Organization

The main aim of the present study was to examine whether an ethical organizational culture is associated with sickness absence in a Finnish public sector organization at both the individual (within-level) and work unit (between-level) levels. The underlying assumption was that employees working for organizations that are characterized by a strong ethical organizational culture report less sickness absence. The sample consisted of 2192 employees from one public sector city organization that included 246 different work units. Ethical organizational culture was measured with the Corporate Ethical Virtues scale covering eight sub-dimensions. Sickness absence was inquired by asking the participants to report how many days they had been absent from work because of their own sickness over the past year. Multilevel structural equation modelling showed that, at the individual level, perceptions of a strong ethical organizational culture were associated with less sickness absences after controlling for the background factors. This link was not found at the work-unit level. The findings indicate that an ethical organizational culture plays a significant role in enhancing employee well-being measured as sickness absence. It seems that especially supervisor’s ethical role modeling and possibilities to discuss about ethical issues are important factors in preventing sickness absence in the organizations.