Hygienic quality of cleaning cloths used in professional cleaning of private domestic homes

The objective of this laboratory study was to obtain general background information concerning professional cleaning in private domestic homes. The specific aim was to examine the effect of storage and washing of dirty cloths on their hygienic status. The effect of storage on the number of Staphylococcus aureus bacteria in cleaning cloths was examined using current or potential materials for professional cleaning in private homes. The bacterial content increased in microfibre cloths in some cases during a normal working day (8 h storage), and more clearly after 16 h or 48 h of storage. Disposable fibre cloths did not promote the growth of microbes as well as microfibre cloths. The effect of detergents on the hygienic status of cleaning cloths was unclear: some cleaning agents appeared to enhance the growth of bacteria, while others did not. In many cases, organic substances, i.e. protein added to the cloths, enhanced the growth of microbes. Washing of microfibre cloths at 60°C reduced the numbers of bacteria on the cloths but did not remove them entirely. Storage of dirty cloths before washing will probably cause difficulties in the proper washing of the cloths, and thus negatively affect their capacity for hygienic results in cleaning surfaces, as well as presenting a risk to the safety of the worker. Cleaning cloths should be washed as soon as possible after use: washing after each working day, at the latest, is recommended. Furthermore, cleaning cloths should be selected for professional use to allow washing at hot temperatures. The findings of this study could be used for training in professional home cleaning. They also provide valuable information for other branches of cleaning, including consumer use in households.     

China's Capital Controls: Through the Prism of Covered Interest Differentials

We study the renminbi covered interest differential, an indicator of the effectiveness of capital controls. It is found that the differential is not shrinking over time and, in fact, appears larger after the global financial crisis than before. That is, capital controls in China are still substantial and effective. In addition to exchange rate changes and volatilities, the renminbi covered interest differential is affected by credit market tightness indicators. The marginal explanatory power of these macroeconomic factors, however, is small relative to the autoregressive component and the dummy variables that capture changes in China's policy.     

Antecedents of salespeople's reluctance to sell radically new products

Contemporary marketing and management discussions emphasize companies' ability to exploit current business opportunities while exploring emerging opportunities in changing environments. Salespeople play a key role in both of these activities. However, prior research provides little guidance on explorative activities at the operational level of the organization. This conceptual article establishes an explanatory model on the antecedents of salespeople's reluctance to sell radically new products (RNPs). Reluctance to sell RNPs is a potentially important but previously overlooked obstacle to companies' explorative activities. This article focuses on both the factors that influence an individual salesperson's motivation, and the organizational systems that may increase or decrease his or her motivation to sell RNPs. To this end, this article offers eight propositions that both managers and researchers can utilize in future studies.     

Supplier's Internal Communication Network During the Project Sales Process

The nature of internal communication networks in project sales has remained largely unexplored. This article sheds light on a supplier's internal communication network during a project sales process by using social network analysis and in‐depth qualitative data. We analyzed the project sales process and related internal communication network of a material handling equipment provider. The results illustrate the non‐centralized and complex nature of internal communication networks and highlight four barriers to and four drivers of efficient communication during project sales. Above all, using communication training seems to be the most efficient way to improve internal communication.