As Different as Chalk and Cheese? The Relationship Between Entrepreneurial Orientation and SMEs’ Growth: Evidence from Russia and Finland

The purpose of this study is to investigate the relationship between entrepreneurial orientation (EO) and firm growth and the moderating role of business environment for Russian and Finnish small- and medium-sized enterprises (SMEs). For hypothesis testing, structural equation modeling is applied to the data set of 104 Russian and 117 Finnish privately owned SMEs. Results show that while in the Finnish market context EO dimensions are directly associated with firm growth, in the emerging Russian market the relationship is moderated by the dynamic and hostile environment. The results also provide evidence of the nature of EO for SMEs operating in Russia.     

New development: Women with altitude—exploring the influence of female presence and leadership on boards of directors

This article reports on a study examining the influence of women on the boards of directors of NHS foundation trusts in England in the light of a recent UK government inquiry into women in senior positions. A high female presence among executive and non-executive directorships did not result in significant differences either in financial return or service quality. However, female chairs or chief executives resulted in significant reductions in negative social outcomes, such as lower clinical negligence costs, without harming financial management. The findings have important implications for gender diversity and gender targets on the boards of directors in business and other sectors.     

Dual organizational identification impacting client satisfaction and word of mouth loyalty

This research applies social identity theory to the project manager-client relationship in the service sector to examine the impact of dual identification and client co-location on the satisfaction and word of mouth (loyalty) of the client. The research is conducted in the information technology industry with a sample of project manager-client dyadic relationships. The results show that project managers that have identification to their own organization and the client organization have significantly more loyal clients compared to project managers that do not have identification to their organization or the client organization. Project managers that only have client organization identification and not service organization identification have significantly more client loyalty compared to project managers that only have service organization identification. Further, the results show that being co-located with a client results in greater client satisfaction, but does not increase a project manager's identification to the client organization.     

FOCUS: Guidance for British Managers

In 1990-92 Britain's Institute of Management commissioned a working party of its Professional Practice Committee to review the Institute's Code of Conduct and Guides to Professional Management Practice. Sheila Evers, currently Vice-Chairman of the Institute of Management, chaired the working party; and based on further discussions she has now written and compiled a supporting document, "The Manager as a Professional", with checklists for the individual manager. Copyright of the documents, reproduced here with permission, rests with The Institute of Management, which is, however, willing to permit their being used and quoted with due acknowledgement.     

The Removal of a Specialist Oversight Body for Local Public Audit: Insights from the Health Service in England

The abolition of the Audit Commission in England and Wales removes the ‘protector of the public purse’. The oversight body and its audit practice are largely replaced by the private sector regime and audit firms. We analyse the audit market for health service foundation trusts, an area of local public audit that operates without oversight from the Commission. We find evidence of premiums paid to some Big4 firms and that the presence of specialist public service auditors results in fee discounts. The firms limit their liability and assurance of audit quality is reduced under new audit regimes and governance structures.     

跨越鸿沟的五大应对之策

那些对社会政治问题于企业之重要性始终心存疑问的管理者在看过《麦肯锡季刊》对这一问题所做的引人注目的民意调查后，一定会疑云顿消。