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71.
This paper investigates the effect of different forms of corporate governance on the structure and nature of stakeholder relationships within organizations and the consequent impact on human resource management (HRM) policy and outcomes. The analysis shows that while performance advantages can be derived from commitment‐based HRM systems, a corporate governance regime that privileges remote stakeholders may operate as a constraint on such systems. The empirical analysis is based on the UK Workplace Employee Relations Survey (WERS98). 相似文献
72.
73.
Suzanne Paine 《World development》1976,4(4):277-304
This paper explores the economic reality behind the balanced development aspect of the Chinese development strategy more thoroughly than has been done previously. Firstly, it introduces material from the Wan-sui volumes to shed more light on its economic ideology, but mainly it uses the recently available macroeconomic information about the Chinese economy to examine how empirically the policy was put into effect, what its implications were for the intersectoral allocation of investment, choice of technologies, etc., and what its effects were in terms of incomes and employment. A final section compares the strategy with the ‘balanced growth’ policies of Western economic literature and the ‘harmonic growth’ advocated by Kornai. 相似文献
74.
Neil Conway Simon Deakin Suzanne Konzelmann Héloïse Petit Antoine Rebérioux Frank Wilkinson 《英国劳资关系杂志》2008,46(4):631-673
We use data from the Relations Professionnelles et Négociations d'Entreprise survey of 2004 and the Workplace Employment Relations Survey of 2004 to analyse how far approaches to human resource management differ according to whether an establishment is part of a company with a stock exchange listing. In both countries we find that listing is positively associated with teamworking and performance‐related pay, while in France, but not in Britain, it is also linked to worker autonomy and training. Our findings are inconsistent with the claim that shareholder pressure operates as a constraint on the adoption of high‐performance workplace practices. The pattern is similar in the two countries, but with a slightly stronger tendency for listing to be associated with high‐performance workplace practices in France. 相似文献
75.
76.
Growth in socially responsible investing among consumers should encourage them to seek information on business ethics activities during investment decisions. A content analysis of corporate annual reports shows differences in promotion of business ethics activities between 2010 and 2012, across products and on United States (US) Dow Jones Sustainability Index (DJSI) inclusion. Greater discussion in 2012 than 2010 was found for compliance in general and ethical treatment of employees and risk-reduction activities among DJSI-listed consumer goods providers, potentially reflecting increased interest in these activities. Results also showed that DJSI-listed companies are missing an opportunity to promote their ethical activities and the DJSI’s third-party verification of their ethical commitment to interested investors. Besides not optimizing their appeal to investors wishing to support ethical businesses, public companies inadequately use annual reports to demonstrate their commitment to ethics to other potential stakeholders such as activists, regulators, competitors, suppliers or the media. 相似文献
77.
Birgit Leisen Pollack 《Journal of Relationship Marketing》2014,13(3):191-206
The study seeks to identify and classify motives for customers leaving when things are good and motives for staying when things are bad. Thus, this study identifies reasons for remaining in a business relationship when not satisfied. These motives are termed Capture Assistants. The study also identifies reasons for leaving a provider when satisfied. These motives are termed Escape Assistants. The critical incident technique was used to gain insights. A total of 219 incidents were classified. The results reveal that Capture Assistants hinder customers from leaving because they manifest themselves as fears of loss. Conversely, Escape Assistants motivate satisfied customers to leave because they promise gains. Managerial implications are outlined. 相似文献
78.
Hyun‐Hwa Lee Mary L. Damhorst J.R. Campbell Suzanne Loker Jean L. Parsons 《International Journal of Consumer Studies》2011,35(3):316-329
The present empirically examined customer satisfaction with Internet sites that vary in the opportunity for mass customization. The expectation–disconfirmation model was used as a theatrical framework of the study. Two children's apparel sites were developed as the stimuli: one with a mid level of interactivity and the other with a high level of interactivity, for selection of clothing design options. The data from 208 respondents were analyzed using LISREL 8.72. The finding indicates that both consumers' expectations and perceived performances for the mass customized sites included positive and negative aspects. The results suggest that expectations were not a significant predictor of satisfaction for this innovative shopping experience yet satisfaction was primarily driven by the performance of the site and predicted by disconfirmation of expectations. The findings also suggest that expectations are not related to performance perceptions, possibly due to consumers' lack of familiarity with mass customization. The more interactive site yielded the more positive performance as well as overall positive satisfaction. Nevertheless, the less interactive site, which offers fewer choices than more interactive site, yielded more positive behavioural consequences. The generalization of the results of this study is limited because of lack of random sampling and use of the mock site of children's apparel product category. However, useful theoretical and managerial implications are discussed. 相似文献
79.
This paper employs firm level benefit-cost and supply chain analyses to explore the reasons why a majority of Philippine seafood processing firms discontinued EU HACCP between 2004 and 2005. Results indicate that only 38% of firms remained certified, as they gained significantly from retention of EU markets, gained access to US markets, captured new buyers, and reduced product wastage. However, 62% of the initially certified firms abandoned certification, as they did not realize most of the anticipated benefits from certification and continuing certification was not economically viable. Delisting by some processors led to profit losses among their raw fish and input suppliers amounting to $4–6 million per year, representing approximately 6–9% of the value of Philippine seafood exports to the EU and mainly affecting small aquaculture fish suppliers. 相似文献
80.
Suzanne Overmars Karolien Poels 《International Review of Retail, Distribution & Consumer Research》2013,23(3):236-259
Despite the lack of physical contact, innovative technologies in online stores are able to engender compelling virtual product experiences. The primary objective of this study is to clarify the mechanisms through which these virtual product experiences occur. The study proposes and tests a model in which mental imagery processing and consumers' perceptions of experiential value function as potential mechanisms through which virtual experiences in online stores are established, thereby determining re-patronage intention. The model was tested in an experimental study investigating two versions of a fast fashion online store that varied in terms of product representations: dynamic (i.e., a mix-and-match feature allowing the creation of visual images of apparel combinations) and static (i.e., rigid pictures). A sample of 660 valid cases involving individuals of Generation Y (born in 1977–1994) was obtained. The structural equation modeling technique was used to analyze the proposed research model. The results indicate that the dynamic mix-and-match technology arouses more mental images of physical product interaction than do static pictures. Moreover, mental imagery processing can be considered an important underlying source of online experiential value, which consumers subsequently exploit with repeated visits to the online store. By introducing psychological constructs such as mental imagery and perceived value, this study augments prior research on online product experiences by proposing and validating the underlying mechanisms through which the way of representing products affect consumer responses. Finally, both theoretical and practical contributions of the findings are discussed, as well as directions for further research. 相似文献