The case for process approaches in loyalty research in tourism

The article reviews the literature on loyalty in consumer behaviour with particular emphasis on the difficulties of interpreting repeat purchasing in terms of loyalty. Problems of conceptual definition and measurement are examined in the context of tourism. A case is made for seeing the concept of loyalty as a process rather than as a state. In this respect two approaches related to information processing are suggested as possible research approaches. Psychological cost‐benefit technique and methods associated with optimum stimulation level are discussed. Copyright © 2001 John Wiley & Sons, Ltd.     

Asian management research needs more self-confidence: Reflection on Hofstede (2007) and beyond

Hofstede’s cross-cultural paradigm has stimulated academic interest in value and behavioral variations across national borders and helped practitioners to capture national cultural stereotypes in concrete and measurable terms. Nevertheless, the Hofstede paradigm with its focus on cultural differences can hardly capture today’s new cross-cultural management environment characterized by change and paradox in borderless and wireless cultural learning, knowledge transfer, and synchronized information sharing. In the twenty-first century, management faces new challenges because people in the twenty-first century are increasingly no longer bipolarized and isolated creatures but of multicultural identities and multicultural minds. Asian management researchers need to learn from the West but at the same time need to have self-confidence and courage in using indigenous knowledge to make contributions to theory building with global relevance.     

Reinvigorating Water Conservancy

Although with 2.8 trillion cubic meters total water resources and more than 10 million cubic meters ground water,China is a country with limited water resources in terms of per capita.     

Capital Market Integration and National Wealth

This article examines the effects of increased capital market integration on Australia's external liabilities, total assets and national wealth using an inter-temporal approach. Stylised national balance sheets-then provide summary statements of how these aggregates changed following the unprecedented international financial liberalisation of the 1980s. Though the level of international debt was relatively high at the end of the 1980s compared to the 1970s, it was easily exceeded by growth in asset values, resulting in a sharp rise in wealth per head.     

From vision into action

Utopian thinking, problematic as it can be, is used for imagining alternative visions of the future as a design process. Visioning adds foresight to an active-learning process in which participants share critical reflection, decision and change, as Anticipatory Action Learning. Guidelines, including ethics, are suggested. Once its limitations are recognised, it can be a used for integrating learning in a social system.