Collective Voice under Decentralized Bargaining: A Comparative Study of Work Reorganization in US and German Call Centres

This article compares the process of and outcomes from work reorganization in US and German call centres, based on four matched case studies in the telecommunications industry. Both German cases adopted high‐involvement employment systems with broad skills and worker discretion, while the US cases relied on a narrow division of labour, tight discipline and individual incentives. These outcomes are explained by differences in institutional supports for collective voice. Works councils in the German companies used their stronger participation rights to limit monitoring and encourage upskilling at a time when US managers were rationalizing similar jobs. Findings demonstrate that industrial relations institutions can have a substantial influence on employment systems in work settings characterized by decentralized bargaining and strong cost pressures.     

Prior knowledge and social networks in the exploitation of entrepreneurial opportunities

In this study we analyze the effects of prior knowledge and social networks on the exploitation of entrepreneurial opportunities. The prior knowledge considered is associated with the successes and failures experienced in the entrepreneurial trajectory and, therefore, derived from the exploitation of prior opportunities. In analyzing social networks, we examine the strength of the relationships between entrepreneurs, managers and entrepreneurial associations. As an explanatory factor of the entrepreneurial process, we also include the influence of the entrepreneurial opportunities recognized. Through a hierarchical regression analysis, we show that the number of potential opportunities recognized, the number of previous opportunities successfully exploited and the strength of entrepreneurial social networks positively influence the number of opportunities developed and exploited.     

Technology investment and alternative regulatory regimes with demand uncertainty

A vertically integrated incumbent and an OLO (Other Licensed Operator) compete in the market for broadband access. The incumbent has the option to invest in building a Next Generation Network that covers all urban areas with similar demand structures. The investment return in terms of demand increase is uncertain. We compare the impact of different access regulation regimes – full regulation, partial regulation (only the copper network is regulated), risk sharing – on investment incentives and social welfare. We find that, when the alternative for the OLO is using the copper network rather than leaving the market entirely, exclusion of the OLO does not necessarily happen in equilibrium even when the incumbent is better in offering value-added services. Risk sharing emerges as the most preferable regime both from a consumer and a social welfare perspective for a large range of parameters.     

Transparency to Reduce Corruption?

Corruption within the private sector has often not been dealt with in Brazil. Organizations may find corrupt acts in its operations or practices, but specific concepts and programs to avoid them are neither concrete nor clear. Some Brazilian stockholders have become aware of the risks involved in unethical procedures and are adopting the Best Practices of Corporate Governance initiative. International agencies have intensively supported organizations and governments in an effort to define policies that inhibit illegal or corrupt cultural habits throughout the world, but Brazilian practitioners show insufficient response. Skepticism may indicate a lack of understanding about how an ethical leadership can guide employees, setting high standards for the organizational culture and climate, clearly defining limits of correct behavior, and creating appropriate codes of ethics. Transparency still has to be discovered as a significant tool to encourage professionalism in performance and reporting of data in Brazilian companies. In this article, we analyze the ethical behavior of the purchasing department of a multinational company in its host country, Brazil. It focuses specifically on the supplier–buyer relationship. The results indicate that despite the negative reputation Brazilians have in business ethics, a company can still develop a positive and ethical relationship with its stakeholders. Communication, transparency, compliance with the company’s code of conduct as well as the supplier’s awareness of the buyer’s code of conduct are the factors which influence the supplier–buyer relationship. Transparency can be used as a tool to reduce corruption, thereby increasing ethical behavior and company image. Good ethical behavior can help to build up a company’s image.     

Pricing Dynamic Insurance Risks Using the Principle of Equivalent Utility

We introduce an expected utility approach to price insurance risks in a dynamic financial market setting. The valuation method is based on comparing the maximal expected utility functions with and without incorporating the insurance product, as in the classical principle of equivalent utility. The pricing mechanism relies heavily on risk preferences and yields two reservation prices - one each for the underwriter and buyer of the contract. The framework is rather general and applies to a number of applications that we extensively analyze.     

Risk-adjusted credibility premiums using distorted probabilities

Abstract

Denneberg (1990) and Wang (1996a) propose that one calculate risk-adjusted insurance premiums as the expectation with respect to a distorted probability measure, a non-additive set function. This premium principle is supported by the theories of decision making of Yaari (1987) and of Schmeidler (1989). Denneberg (1994a) presents three conditioning rules for updating non-additive set functions in light of available information. In this work, we show how to apply these three update rules to calculate a risk-adjusted credibility premium and, thereby, combine credibility theory with this relatively new premium principle. Our main result is that, for some pairs of distortion function and update rule, one gets the same risk-adjusted credibility premium by distorting the predictive probability distribution, as required by the theory of Yaari, or by updating the distorted probability, as required by the theory of Schmeidler.     

Career mentoring for women: New horizons/Expanded methods

Although women make up nearly half of the workforce in the United States, the number of women who hold senior management positions in large U.S. firms continues to be disproportionately low. This fact raises concerns about individual fairness and equality of opportunity. Herein, we demonstrate that the use of strong mentoring programs holds great promise as a way to increase the number of women in senior management roles. An extensive study supports the mentoring program recommendation, as do examples of foreign firms which far more readily employ women in executive positions than do U.S. firms.     

Police Violence and the Underreporting of Crime

This paper examines the relationship between police violence and the reporting of crime. Utilizing original data from a large‐scale household survey conducted in Costa Rica from October 2013 to April 2014 (n = 4,200), we find that the observation of police violence significantly reduces citizens’ willingness to report crime. The implications of this finding are explored using a game‐theoretic model of crime, crime reporting, and police misconduct. The model reveals that although the prospect of police violence against criminals may generate a degree of deterrence for criminal behavior, permissiveness toward police violence also raises expectations about the likelihood of police abuse against law‐abiding citizens. Consistent with our empirics, this reduces citizens’ propensity to report crime, thereby fostering a climate of impunity for criminal activity.     

The refugee entrepreneurship process from/in emerging economies

International Entrepreneurship and Management Journal - The paper examines several refugee experiences in Mexico and presents their reasons for leaving their home countries. A gap in research is...     

Target-Bequest Investment and Insurance Fund

We propose a new type of investment fund, a Target-Bequest Fund (TBF), for which the manager of the fund invests to maximize the probability of reaching a bequest goal, specified by the investor. We assume the fund pays dividends at a rate proportional to the value of the fund, with the proportion also specified by the investor. In addition to considering this basic fund, we propose two extensions. The first extension is to impose a no-borrowing constraint. Indeed, unless the investment fund is a hedge fund, it will likely not allow the manager to invest more in the risky asset than is available in the fund, so this constraint is a realistic one. The second extension is to allow the fund manager to buy life insurance to help reach the bequest goal. We consider both extensions in the special case for which the proportional dividend rate is less than or equal to the riskless rate of return. Our focus is to obtain explicit solutions in a simplified market and insurance setting to give actuaries implementing this fund design some rules-of-thumb for investing in a financial market and buying life insurance in more realistic settings. We fully expect these rules-of-thumb to be generally valid in those more realistic settings.