这里的世界最明亮

这片热土最明亮,火神普罗米修斯为之动情。在中国、在广东、在中山的一个边远小镇。小镇的名字叫古镇。其实她不古,二十多年前的小镇只有一条小街紧贴在珠江三角洲那条著名的西江边上。而今,小镇高楼林立,车水马龙,人声鼎沸,无时不在显耀着光芒魅力。她把全世界所有的光明使者吸引到自己身边,又将更加绚丽明亮的世界赐给了地球的每一个角落……     

E-banking comes to town: Exploring how traditional UK high street banks are meeting the challenge of technology and virtual relationships

UK high street banks are continuing to extend the choice of channel through which customers can manage their moneycolon; an obvious example is e-banking. They have been keen to exploit technological advances and changing customer attitudes to alternative channels. Additionally, competition from leaner new market entrants has provided an added incentive to adopt new approaches. In the light of such developments, it is worth reflecting on the changing nature of the bank–customer relationship. This paper suggests that banks are finding it difficult to manage relationships effectively due, in large measure, to the sheer volume of customer data generated by new interactive, technology-based channels. Paradoxically, it seems that the more data banks have about customers the less likely they are to know them on a personal level. It is further suggested that channels such as e-banking potentially reduce the level of personal contact between bank and customer to the extent that a ‘virtual’ relationship develops. This paper concludes that, given the tendency towards ‘virtualisation’, it is inconceivable that bank–customer relationships will become any more intimate in the future. Indeed, a greater degree of personalisation in customer communication may be the very best that banks are able to offer.     

导游词创作中应遵循的四项基本原则

随着导游“资格证书”及“等级证书”制度的实施,广大导游员只有认真钻研业务知识才能满足旅游大众对导游讲解水平日益提高的要求。因而导游词的创作正逐渐受到旅行社及广大导游员的重视。一篇正确、清晰、生动、通俗的导游词,经过导游员的传播,可以使游客感到旅游生活妙趣横生,对旅游目的地留下经久难忘的印象。     

我的经济理论研究简要回顾

文章简要回顾作者自党的十一届三中全会以来在经济理论研究中的一些观点,涉及生产力、生产关系、私营经济的发展、经济体制改革、市场调节、社会主义市场经济的内涵、国有企业改革、经济增长与发展、劳动价值理论等不同内容,以期与广大经济理论研究者分享。     

六西格玛呼唤管理“软”环境

六西格玛管理在GE的成功运用。受到学术界与企业界的广泛关注，被喻为韦尔奇的“制胜法宝”。我国许多企业也争相研究这一管理模式，但是六西格玛不仅仅是一个管理工具，更重要的是一种管理理念，中国企业如果要推行六西格玛管理，需要首先塑造与之相适应的“软环境”。     

Consistent estimation in the bilinear multivariate errors-in-variables model

A bilinear multivariate errors-in-variables model is considered. It corresponds to an overdetermined set of linear equations AXB=C, A∈ℝ^m×n, B∈ℝ^p×q, in which the data A, B, C are perturbed by errors. The total least squares estimator is inconsistent in this case.  An adjusted least squares estimator is constructed, which converges to the true value X, as m →∞, q →∞. A small sample modification of the estimator is presented, which is more stable for small m and q and is asymptotically equivalent to the adjusted least squares estimator. The theoretical results are confirmed by a simulation study. Acknowledgements. We thank two anonymous reviewers for their suggestions and corrections.? A. Kukush is supported by a postdoctoral research fellowship of the Belgian office for Scientific, Technical and Cultural Affairs, promoting Scientific and Technical Collaboration with Central and Eastern Europe.? S. Van Huffel is a full professor with the Katholieke Universiteit Leuven.? I. Markovsky is a research assistant with the Katholieke Universiteit Leuven.? This paper presents research results of the Belgian Programme on Interuniversity Poles of Attraction (IUAP V-22), initiated by the Belgian State, Prime Minister's Office – Federal Office for Scientific, Technical and Cultural Affairs of the Concerted Research Action (GOA) projects of the Flemish Government MEFISTO-666 (Mathematical Engineering for Information and Communication Systems Technology), of the IDO/99/03 project (K.U. Leuven) “Predictive computer models for medical classification problems using patient data and expert knowledge”, of the FWO projects G.0078.01, G.0200.00, and G0.0270.02.? The scientific responsibility is assumed by its authors.     

拖拉机总装流水线的时间平衡

本文联系拖拉机总装配的实际,阐述了装配线时间平衡的做法及其所可取得的显著的经济效益。