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51.
As the health care service gets more competitive, health care practitioners and academic researchers are increasingly interested in exploring how patients perceive the quality and value of their care before building up their satisfaction levels and generating behavioural intentions. Drawing some theories from marketing and health care service literature, this study tries to propose an integrative model of customers' perceptions of health care services based on the established relationship among four key constructs (service quality, perceived value, satisfaction, and behavioural intentions). Structural equation modelling is then used to validate the model. As Taiwan's universal health insurance offers every citizen equal financial access to all health care providers, Taiwan offers a good opportunity to study how the patients' perception model is structured. The findings reveal both perceived quality and value as antecedent variables in this model illustrating direct and indirect paths from perceived quality and value to patient satisfaction and behavioural intentions. 相似文献
52.
Many government agencies have outsourced their information systems to software vendors. Firms in the information service industry have to realize the needs of customers in the public sector. This study investigated the causal relationship between users' perception and information technology acceptance. Empirical results suggest that the perceived value of users plays an important and mediating role in the causal relationship among social influence process, cognitive instrumental process, and intention to use. 相似文献
53.
This study combines service-dominant logic (SDL) with industry cluster theory to analyze the evolution of leisure agriculture service in Taiwan. The result shows that cooperation among small- and medium-sized enterprises (SMEs) can increase customer willingness to participate in value co-creation. Customer-driven cooperation among SMEs drives SMEs to increase their competitiveness and thus overcome their disadvantages in resources and capabilities. Additionally, the four-stage evolution of leisure agriculture service is identified to help tourism SMEs understand their positions and suggest appropriate strategies for achieving sustainable development and it also reveals a shifting paradigm from goods-dominant logic to SDL in tourism industry. 相似文献
54.
Rajasree K. Rajamma Lou E. Pelton Maxwell K. Hsu Dee K. Knight 《Journal of Global Marketing》2013,26(5):387-410
ABSTRACT Generation Y (Gen Y) consumers are now one of the most influential buying segments in U.S. history. This article empirically assesses the extent to which American Gen Y consumers and same-aged Taiwanese consumers’ need for uniqueness serves as a meaningful discriminant across retail patronage behaviors for branded apparel products. Results indicate a great deal of similarity between the two cultures’ need for uniqueness. Empirical findings reveal that consumers’ need for uniqueness does influence retail patronage behaviors. The implications of the similarities and differences between American Gen Y consumers and their Taiwanese counterparts serve as potential managerial mechanisms for building and sustaining retail patronage in a globalization era. 相似文献
55.
Dynamic efficiency assessment of the Chinese hotel industry 总被引:1,自引:0,他引:1
The paper introduces for the first time a totally dynamic two-stage approach to analyzing the hotel industry's technical efficiency at the sub-national level. The first stage uses data envelopment window analysis (DEWA) to assess regional hotel sectors' technical efficiency over time. Unlike previous studies, the second stage uses a dynamic Tobit model to investigate the impact of macro contextual factors on the hotel sector efficiency. The study chooses the Chinese hotel industry during the period 2001-2006 as its application setting. The findings of the investigation indicate that the Chinese hotel industry is approaching an efficient operation in general, recovering from a major dip in 2003 resulting from the Severe Acute Respiratory Syndrome (SARS) outbreak. In addition, the study introduces a novel two-dimensional efficiency-based matrix to assess the competitive advantage of different regions of the Chinese hotel sector. The paper presents strategic market implications for hoteliers, government decision-makers, and destination management organizations. The proposed methods are applicable for situations in which an exogenous event of a destabilizing impact (e.g., SARS) does occur. 相似文献
56.
Paul S C Hsu 《Asia Pacific Journal of Management》1987,4(3):152-166
Contrary to a belief commonly held, significant differences have been found between Singapore and Taiwanese managers in respect of the importance they attach to various work goals. The comparison is based on the results of a cluster analysis conducted on three nomethetic goal factors. The four patterns of work goal importance identified include passive stoics, moralistic enthusiasts, aloof turned-offs, and pragmatic individualists. These findings call for new explanations for the differences beyond the conventional cultural and occupational factors.The author is grateful to Mr Lee Yew Sim for his assistance in data collection and processing. 相似文献
57.
The purpose of the study was to investigate and identify competencies needed for entry-level hotel managers from the industry professional's point of view. A survey instrument was used to gather data from present hotel managers in Taipei, Taiwan. Competencies identified in this survey, as being important by entry-level managers, could be a foundation for development of hospitality management curricula in Taiwan. 相似文献
58.
A. Lemper K. Bieda Manfred Neldner Torsten Tewes Robert C. Hsu Gerhard Tintner Kurt W. Rothschild George W. McKenzie W. W. Engelhardt 《Review of World Economics》1978,114(1):187-203
Ohne Zusammenfassung 相似文献
59.
Kathy Hsiao Yu Hsu Young Sang Kim Kyojik 'Roy' Song 《Journal of Business Finance & Accounting》2009,36(9-10):1180-1200
Abstract: Using a sample of 129 mergers and acquisitions (M&As) in the US between publicly traded acquirers and targets in research and development (R&D) intensive industries over the period of 1994-2004 and a size- and industry-matched sample, we examine the relation among targets' R&D activities, the probability of acquirers' writing-off in-process R&D (IPRD), and acquirers' returns around the time of M&A announcements. We find that firms acquiring targets with higher R&D investments tend to write off some of the acquired R&D assets upon the completion of the M&As. We also find that the median cumulative abnormal return during the three days around M&A announcements for acquirers with subsequent IPRD write-offs is −2.73% while the return for acquirers without IPRD write-offs is −0.60%. This suggests that acquirers' stock returns around M&A announcements are much lower when investors expect acquirers to expense IPRD. The results are consistent with our conjecture that acquirers tend to write-off IPRD when they acquire overvalued targets. We also find that IPRD write-offs do not increase earnings or stock returns of acquirers after M&As, which is inconsistent with an earnings management hypothesis. 相似文献
60.
The political economy of rural health care in China. 总被引:1,自引:0,他引:1
R C Hsu 《Review of Radical Political Economics》1977,9(1):134-140