International merger activity and the national regulation of mergers: A UK perspective

This paper traces out recent changes in the globalisation of merger activity and considers its implications for national and international regulation of mergers and joint ventures. It argues that a large proportion of mergers involve small firms which may have an important effect on the competitive process and that regulation of large mergers should be complemented by industrial and financial policies to encourage the growth of smaller independent firms.     

Whither Hong Kong's Unions: Autonomous Trade Unionism or Classic Dualism?

This paper presents an evaluation of the ideologies and behaviour of the main union groupings in Hong Kong. The CTU's 'adversarial' line and 'inclusive' approach has threatened to break with the traditional industrial pacifism of Hong Kong's unions, while the FTU's recognition of its 'dual functioning' role has been balanced by the need to maintain credibility as an effective representative of workers' interests. The TUC has been passive in recent years, and the independent unions tend to be rather inward-looking. Unions remain weak, particularly at the workplace, and it is uncertain to what extent union autonomy can be sustained.     

Partnership at work and worker participation: an NHS case study

This article considers issues of workplace union strategy in a study of a National Health Service hospital trust in which the focus of the investigation is the ‘employee voice’ gains, or losses, arising from partnership and worker participation. The impact of government policy on local management and, in turn, employees’ opportunities to participate in organisational decision making is therefore the main theme explored in this analysis.     

The Impact of Illegal Business Practice on Shareholder Returns

Data regarding illegal firm behavior were obtained for the period 1980–1990. Using the single index market model, the study finds that public announcements of indictments for major corporate crimes have a significant and long-term negative impact upon shareholder wealth, particularly for firms found guilty of the indictment. The results indicate that indictments of larger firms have a proportionally smaller impact on excess returns. Furthermore, indictments handed down since the Levine/Boesky scandal appear to have had a more adverse impact.     

The impact of local authorities on labour party economic policy

This article questions to what extent the Labour Party is prepared to build on local authority experience in its policy statements and in practice. With the demise of the AES, Labour has been searching for a new political economy, publishing three policy statements in March this year. The author argues that while the impact of local authorities on these documents is unmistakable, the Labour Party has yet to take all their ideas on board.     

Virtuoso teams

Managing a traditional team seems pretty straightforward: Gather up whoever's available, give them time and space to do their jobs, and make sure they all play nicely together. But these teams produce results that are often as unremarkable as the teams themselves. When big change and high performance are required, a virtuoso team is far more likely to deliver outstanding and innovative results. Virtuoso teams are fundamentally different from the garden-variety work groups that most organizations form to pursue more modest goals. They comprise the top experts in their particular fields, are specially convened for ambitious projects, work with frenetic rhythm, and emanate a discernible energy. Not surprisingly, however, the superstars who make up these teams are renowned for being elitist, temperamental, egocentric, and difficult to work with. As a result, many managers fear that if they force such people to interact on a high-stakes project, the group just might implode. In this article, Bill Fischer and Andy Boynton put the inner workings of highly successful virtuoso teams on full display through three examples: the creative group behind West Side Story, the team of writers for Sid Caesar's 1950s-era television hit Your Show of Shows, and the high-powered technologists who averted an investor-relations crisis for Norsk Hydro, the Norwegian energy giant. Each of these teams accomplished enormous goals and changed their businesses, their customers, even their industries. And they did so by breaking all the conventional rules of collaboration--from the way they recruited the best members to the way they enforced their unusual processes, and from the high expectations they held to the exceptional results they produced.     

Enhancing transnational labour solidarity: the unfulfilled promise of the Internet and social media

This article examines the activities of Union Solidarity International (USI), a new UK‐based organisation in the international union arena. USI seeks to encourage and support international solidarity between trade unions and other worker movements around the world by harnessing the dynamism of the Internet and social media. Drawing on a combination of in‐depth semi‐structured interviews, documentary analysis, Google Analytics and social media data, the findings of this case study suggest that USI is successfully developing an international audience in the United States, the UK and Ireland. However, USI's ability to reach beyond English‐speaking countries and mobilise people to engage in collective action appears limited. The article makes an important contribution to the growing literature on social media in industrial relations through analysing the extent to which digital technologies can contribute to effective transnational labour solidarity.     

The impact of employee satisfaction on quality and profitability in high-contact service industries

The extant operations management literature has extensively investigated the associations among quality, customer satisfaction, and firm profitability. However, the influence of employee attributes on these performance dimensions has rarely been examined. In this study we investigate the impact of employee satisfaction on operational performance in high-contact service industries. Based on an empirical study of 206 service shops in Hong Kong, we examined the hypothesized relationships among employee satisfaction, service quality, customer satisfaction, and firm profitability. Using structural equations modeling, we found that employee satisfaction is significantly related to service quality and to customer satisfaction, while the latter in turn influences firm profitability. We also found that firm profitability has a moderate non-recursive effect on employee satisfaction, leading to a “satisfaction–quality–profit cycle”. Our empirical investigation suggests that employee satisfaction is an important consideration for operations managers to boost service quality and customer satisfaction. We provide empirical evidence that employee satisfaction plays a significant role in enhancing the operational performance of organizations in the high-contact service sector.     

The Urban Question under Planetary Urbanization

In Le Droit à la Ville (1968), Lefebvre projects the urban trajectory of his day into the sci‐fi imaginary of Isaac Asimov's remarkable Foundation series, recognizing the germ of ‘Trantor’ in our midst, the planet of 40 billion inhabitants where urbanization has reached its absolute maximum; all 75 million square miles of Trantor's land surface are a single city. In La Révolution Urbaine (1970), Lefebvre had already begun hinting at a new reality, not only an urban society, but of planetary urbanization. Today, four decades on, Asimov's extraterrestrial universe seems closer to home than ever, and closer to Lefebvre's own terrestrial prognostications: planetary urbanization is creating a whole new spatial world (dis)order. But how shall we reclaim the shapeless, formless and boundless metropolis as a theoretical object and political object of the progressive struggle? If the arena of politics has no discernible form, what would be the form of these politics? What, exactly, are urban politics? This article tries to rethink theoretically the urban question and the question of urban politics in our era of planetary urbanization, working through the political role of the urban in the light of recent ‘Occupy’ mobilizations.