On the different “worlds” of intra-organizational knowledge management: Understanding idiosyncratic variation in MNC cross-site knowledge-sharing practices

This qualitative field study investigated cross-site knowledge sharing in a small sample of multinational corporations in three different MNC business contexts (global, multidomestic, transnational). The results disclose heterogeneous “worlds” of MNC knowledge sharing, ultimately raising the question as to whether the whole concept of MNC knowledge sharing covers a sufficiently unitary phenomenon to be meaningful. We derive a non-exhaustive typology of MNC knowledge-sharing practices: self-organizing knowledge sharing, technocratic knowledge sharing, and best practice knowledge sharing. Despite its limitations, this typology helps to elucidate a number of issues, including the latent conflict between two disparate theories of MNC knowledge sharing, namely “sender–receiver” and “social learning” theories (Noorderhaven & Harzing, 2009). More generally, we develop the term “knowledge contextualization” to highlight the way that firm-specific organizational features pre-define which knowledge is considered to be of special relevance for intra-organizational sharing.     

Chinese Investment in Latin American Resources

China's need for vast amounts of minerals to sustain its high economic growth rate has increasingly turned Chinese investors towards Latin America.This demand has propelled China into third place among Latin American investors,directing over $15 billion (about 9     

The Effects of Senior Internal Auditor Behaviour on Staff Performance and Satisfaction

The increasing importance of the internal audit function in the USA is evidenced by the attention focused on this function by professional standard setting bodies (Institute of Internal Auditors, 1989; American Institute of Certified Public Accountants, 1991) and an investigatory commission (National Commission on Fraudulent Financial Reporting, 1987). Previous research in both accounting (Jiambalvo and Pratt, 1982; Pratt and Jiambalvo, 1981) and organisational behaviour (see Yukl, 1989 for a review) has identified specific leader behaviours that result in improved performance and satisfaction. Using a recently developed taxonomy unavailable at the time these previous studies were conducted, this study explores the effect of leader (senior internal auditor) behaviours on subunit (internal audit team) performance and subordinate (internal audit staff) satisfaction. The results of this study indicate that audit efficiency is influenced by both task behaviours (e.g. administering discipline) and relationship oriented behaviours (e.g., facilitating cooperation and teamwork and providing praise and recognition); in contrast, audit effectiveness is influenced primarily by task-oriented behaviour. Staff satisfaction is influenced by both types of behaviour. These associations have implications for the training of internal auditors and assignment of internal auditors to projects. Also, increases in staff satisfaction should result in lower turnover, providing a cost saving to the organisation through reduced training, staffing and recruiting costs.     

The Neighbourhood Policy of the European Union

The European Neighbourhood Policy aims at creating a ring of stable, friendly and democratic countries surrounding the European Union. While this aim is generally accepted across the Union, major differences persist as to how it should be achieved. Where does the ENP stand today? What is its profile, potential and perspective?     

How cannibalistic is the Internet channel? A study of the newspaper industry in the United Kingdom and The Netherlands

During the past decade, irrational exuberance has turned into a possibly equally irrational pessimism about what the Internet can accomplish. The fear of getting ruined through cannibalization losses has recently deterred many firms from deploying the Internet as a distribution channel. But do Internet channels really cannibalize firms' entrenched channels, or is this widely held assumption exaggerated? To answer this question, we apply recent structural-break time-series econometrics to quantify the impact of an Internet channel addition on the long-run performance evolution of a firm's established channels. Using a database of 85 Internet channel additions over the last 10 years in the newspaper industries of the UK and The Netherlands, we find that the often-cited cannibalization fears have, at least in this information-goods industry, been largely overstated. The Internet therefore need not be disruptive to established companies and channels. This does not, however, imply that firms enjoy free play in setting up Internet channels. In cases where the newly established Internet channel too closely mimics the entrenched channels, substantial cannibalization is more likely to take place.     

The influence of member heterogeneity on dyad judgment: Are two heads better than one?

An experiment is conducted to test the effect of the degree of heterogeneity in individual member judgments on the accuracy of judgments made by dyads. Predictions are made about how (1) homogeneity versus heterogeneity in judgments and (2) task instruction interact to affect a group's judgmental accuracy in average price-estimation tasks. Results indicate that dyads were not more accurate than the average dyad member or than the better member. However, increases in accuracy (relative to the accuracy of the better member of the dyad) occurred more often in dyads whose members were heterogeneous in their prior individual judgments than they did in dyads whose members were more homogeneous. When provided with instructions, heterogeneous dyads improved in accuracy to a greater degree than did homogeneous dyads.     

Models of care in outpatient cancer centers

While rapid changes in the treatment of cancer have been driven by research-based evidence, innovations in cancer care delivery have lagged behind that seen in cancer treatment. A literature review and ten semi-structured interviews were conducted to identify models of care in the ambulatory oncology setting to be adopted by a comprehensive cancer center. Four models were identified from the literature review but none were widely recognized or adopted by administrators. Findings suggested some common themes that should be included in an optimal model of care. These themes are in support of the burgeoning efforts seen in the promotion of interprofessional education and practice for quality improvement. Unique challenges related to the contextual factors in the ambulatory oncology settings suggest quality improvement interventions should be tailored to meet the specific needs of the care facility and its workforce.