Opportunity analysis of newborn screening programs

There exist congenital diseases that reduce newborns’ potential opportunities. This reduction is sometimes alleviated if the congenital disease is detected early by a newborn screening program. We propose a new outcome measurement procedure for newborn screening programs, based on the opportunity gains they offer. We show that, under plausible assumptions, the ranking of the available screening programs for a particular disease, according to this new outcome measurement procedure, does not depend on the metric of opportunity. We also apply our model to the current debate about choosing between a selective or a universal newborn hearing screening program to detect congenital hearing impairments.     

Are people emotionally aroused by hypothetical medical scenarios in experiments? An eye tracking study with pupil dilation

Background: Many studies on the communication of medical risks use hypothetical medical scenarios. The results of these scenarios should have sufficient predictive accuracy to be generalized to real life; thus, it is important to know whether hypothetical medical scenarios work and whether there is a relationship between risk level and emotional arousal. Methods: In an eye tracking experiment (N = 67), we investigated the influence of a simple hypothetical medical scenario on pupil dilation, a measure of emotional arousal. In this medical scenario, the participants were shown three risk levels (low, middle, and high) and had to estimate the probability that a hypothetical patient has colon cancer. They were also given a non-medical scenario that controlled for changes in illumination and cognitive workload. Therefore, we supposed that the difference in pupil diameter between the medical and the non-medical scenario was due to emotional arousal. Results: We found that our hypothetical medical scenario had a significant effect on pupil diameter. The mean values of the mean pupil diameter in the first fifth of the fixations were higher for all risk levels in the medical scenario than in the non-medical scenario. In a more detailed analysis of the difference in pupil diameters between the two scenarios, we detected that, for the high-risk level, the emotional difference values (between the medical and non-medical scenarios) differed significantly from zero. Furthermore, we found that higher risk levels lead to higher emotional arousal and higher probability estimates. Conclusions: Even simple hypothetical medical scenarios cause emotional arousal. Thus, hypothetical medical scenarios work, and the results of studies not using real patients can be generalized to real medical situations.     

Modelling of customer retention in multi-format retailing

The objective of this study is to offer a model of the formation process of loyalty towards the services provided by retail food companies. Specifically, the case of a Spanish company, which is a leader in the retail food market is taken. The company operates using different retail formats, and it has customers with various levels of loyalty and behavioural patterns. The research tries to determine implications for managing the loyalty towards the company. Different customer groups are analysed. Four working hypotheses are proposed and contrasted through the formulation and estimation of two theoretical models or conceptual maps. After the empirical analysis, the proposed models show a good fit, and the formulated hypotheses are confirmed. By using this kind of modelling, the companies that operate under the considered framework may reach significant conclusions prior to making decisions in the area of customer retention.     

Improving the “Leader–Follower” Relationship: Top Manager or Supervisor? The Ethical Leadership Trickle-Down Effect on Follower Job Response

Since time immemorial, the phenomenon of leadership and its understanding has attracted the attention of the business world because of its important role in human groups. Nevertheless, for years efforts to understand this concept have only been centred on people in leadership roles, thus overlooking an important aspect in its understanding: the necessary moral dimension which is implicit in the relationship between leader and follower. As an illustrative example of the importance of considering good morality in leadership, an empirical study is conducted in which a good performance of the “leader–follower” relationship is reflected when individuals perceive ethical leadership in higher hierarchical managerial levels. To be precise, findings of this study demonstrate that follower job response is improved through an ethics trickle-down partial effect from the Top Manager to the immediate supervisor, and also reveal both key aspects and managerial level on which the practice of ethical leadership should rest upon to have a stronger effect on the follower positive job response. Practical implications of these findings and directions for future research are finally presented.     

Determinants of the Non-profit Sector Size: An Empirical Analysis in Spain

The economic literature has proposed different explanations about the role and existence of the non-profit organizations in the economy. These theories can be divided into two types: demand theories and supply theories. However, Ben-Ner and Van Hoomissen (1991, 1992) suggested that, in some cases, demand and supply factors operate simultaneously and it is particularly difficult to separate them. Thus, it is necessary to consider these two factors in the study of the determinants that have influence in the existence of non-profit organizations. In this paper, this argument is considered in order to analyse the demand and supply determinants of the non-profit organizations' development in Catalonia, a Spanish region.     

Performance implications of outsourcing for technological innovations: managing the efficiency and adaptability trade‐off

We explore how increasing efficiency compromises adaptability when a firm outsources during the emergent stages of a technological innovation. Since efficiency ‐related problems differ in complexity and structure from those associated with adaptability, their optimal governance differs. While the former benefits from outsourcing, the latter is better off managed within organizational boundaries. In addition, a firm's ability to engage in complex problem solving buffers the efficiency‐adaptability trade‐off that occurs with increasing levels of outsourcing. In this study, we find support for our theses. Although outsourcing yields efficiency gains up to a certain point, it hurts adaptability. However, a firm's absorptive capacity mitigates this trade‐off. Our data on outsourcing for Internet banking is both archival and based on two surveys conducted with 100 U.S. banks. Copyright © 2011 John Wiley & Sons, Ltd.     

Fostering Corporate Social Responsibility Through Public Initiative: From the EU to the Spanish Case

Should CSR be approached only on a voluntary basis or should it be complemented with a compulsory regulatory framework? What type of government intervention is more effective in fostering CSR among companies? This paper is an attempt to answer these questions, reviewing the debate between proponents of the voluntary case and the obligatory case for CSR, and critically analysing current international government-led initiatives to foster CSR among companies, and national government-led initiatives in the EU area. Finally, the paper focuses on the Spanish case, as an example of the failure of an exclusively voluntary approach. Despite the rapid uprise of CSR, Spain is still far behind late in CSR promotion strategies. Most action has been undertaken by companies themselves with no common guidelines, governmental support, or independent verification. The lack of a regulatory framework for CSR or ethical investment issues and the virtual absence of other indirect incentives, explains the misbalance between private, public and Third Sector initiatives. Based on the Spanish context which is quite similar to other non-OECD countries, the authors call for a more proactive government position in CSR related issues. The conclusions of the paper detail the features of this regulatory framework and other policies to promote CSR in Spain as well as in other OECD countries.     

Best Practice Marketing for Regional Tourism Destinations

This article reports on destination marketing best practices from 21 regional destinations around Australia. The results advocate an integrative approach to destination marketing that aligns with destination management and development objectives. From this, a framework is developed, within which nine best practice principles are identified as essential to successful and sustainable marketing of regional destinations. The key initiatives used to achieve success are discussed in detail, highlighting the need for destination stakeholders to foster a cooperative and strategic approach and ensure consistent design and delivery of a destination brand and image which is supported by tactical advertising and promotional strategies, effective visitor information services, and events to support the destination brand and image to target appropriate visitor markets.     

Willingness to use mobile application for smartphone for improving road safety

In the last few years mobile devices have reached a large amount of consumers in both developed and high-growth world economies. In 2013, 97% of the Italian population owns a mobile phone, and 62% owns a smartphone. Application software for mobile devices is largely proposed to consumers, and several mobile applications were oriented toward the improvement of road safety and road accident risk reduction. In this paper, we describe the results of a survey oriented to preventively investigate on the willingness to receive and/or to give information about road condition by means of mobile devices. Road users were informed about the characteristics of a mobile application, and then they were invited to complete a questionnaire. Experimental data were used for capturing road user attitudes toward the use of the smartphone to improve road safety, and to establish the preferences for the different features of the proposed mobile application. To this end, we choose to use the ordered probit model methodology. We demonstrate that the adopted methodology accounts for the differential impacts of the willingness to receive and/or to give information about road conditions on the overall willingness to receive and/or to give information through an application software for mobile devices.