The search for the best deal: How hotel cancellation policies affect the search and booking decisions of deal-seeking customers

This study examined cancellation policies and their role in shaping travelers’ deal-seeking behavior, exploring the impact of cancellation fees and deadlines on three, mutually exclusive, customers’ hotel booking behavior categories: “Book”, “Book and Search”, and “Search”. 291 subjects, who participated in a week long online “booking game”, attempted to book a room in a virtual hotel and get the best deal. The results were tested using small sample t-test for comparing proportions between two independent populations, non-parametric multiple pairwise comparisons, and multinomial logit regression models. The findings indicate that the cancellation deadline affected participants’ behavior while the size of the cancellation fee had no statistically significant impact. In addition, there was no significant difference between lenient cancellation deadline and no cancellation policy.     

Empowerment in hospitality organizations: Customer orientation and organizational support

Although empowering employees has often been prescribed as an efficient strategy for hospitality organizations, the strategy alone cannot ensure success. Individual and organizational factors should be considered to increase employees’ perception of empowerment. This study examines the impact of employees’ customer orientation and organizational factors on the employee empowerment perceptions. Our findings, based on a survey of 203 guest contact employees, suggest that organizations should hire customer oriented people, guide them with service training, provide a reward system, and facilitate service standards communication in order to increase perceived empowerment. Implications of these findings for hospitality service managers are discussed.     

石灰(石)湿法脱硫副产物综合利用途径

分析了石灰石湿法脱硫副产物的主要成分，探讨了其副产物的综合利用途径，并为废物资源化提供了广泛的空间。     

债务重组业务的合并抵销

<正>一、以现金资产清偿债务的合并抵销处理对于债务重组,在编制合并报表时,由于是把整个集团视为一个会计主体,所以,从集团角度看,集团内部以现金清偿债务的债务重组属于集团内部的资金划     

统合管理的再思考

本文从分割管理弊端与统合管理优势的比较研究中,创造性地提出了统合管理的新概念和主要论点,首次对统合管理的实施要点进行了设计。     

A Research of Karl Marx's Value Formation Theory

马克思价值形成理论的缺陷是活劳动范畴的非历史性.马克思完成从本质上认识活劳动如何形成价值时,活劳动范畴达到了思维的抽象便停止了,没有把活劳动从抽象再上升到具体,这就造成了马克思价值形成理论缺乏能够与现实的具体相对应的关于活劳动的思维的具体,解释停留在本质上而对现实缺乏解释力.创立马克思价值形成理论的第四个原理,即劳动价值形成方式原理,将活劳动从抽象上升到具体,揭示活劳动的历史性,用以从形式上说明活劳动如何形成价值.     

Customs Union and Gains from Trade Under Imperfect Competition: Variation of a Kemp-Wan Theme

In a world where firms are oligopolists, is it possible to create a customs union that raises the welfare of member countries without hurting non-member countries? We give sufficient conditions for an affirmative answer.     

提升县域经济核心竞争力的创新性探索

郡县制在我国历史悠久,萌芽于周、发轫于春秋,发展于战国、定制于秦。县作为行政区划和行政管理的基层层次,处于安民、富民的第一线,“郡县治天下安”,这一古训至今仍然适用。如果说大中城市经济是国民经济的引擎与支柱,县域经济则是国民经济的基石。党的十六届五中全会提出建设社会主义新农村的重大历史任务后,县域经济的地位与重要性更加凸显。建设社会主义新农村的着眼点是统筹城乡发展,而县域正处于城乡的结合部;建设社会主义新农村的着力点是工业反哺农业、城市支持农村,而以城带乡长效机制的关节点、中继点恰在县域;从农村富余劳动力…     

信息产业发展水平综合评价体系研究

科学地分析信息产业发展水平是制定信息产业相关政策的重要基础。通过对信息产业发展阶段特征的综合分析,提出了一套科学的信息产业发展水平评价指标体系,运用层次分析法对评价指标进行综合分析,对国家信息产业发展水平作出了基本评价。通过对12个国家信息产业发展水平进行综合评价,对不同国家信息产业发展水平进行聚类分析,从而分析总结出信息产业各个发展层次的主要特征,为进一步制定信息产业发展的相关战略和政策提供了理论依据。     

我国基金热的冷思考

我国基金的雏形产生于1992年,而真正规范的基金则起源于1998年.经历了多年跌宕起伏,终于在2006年形成了高潮.伴随着股票市场大幅上涨,基金市场亦是水涨船高.火爆的行情吸引着大量基民涌入.