Drivers of customer likelihood to join grocery retail loyalty programs. An analysis of reward programs and loyalty cards

This paper aims to identify which personal features of customers may determine their likelihood to join a grocery retail loyalty program. We consider five aspects: price sensitivity, search for variety, shopping enjoyment, attitude toward loyalty schemes, and one personality trait: privacy concerns. Some of these variables have already been explored in the literature. Where our research breaks new ground is in establishing the difference between profiles of customers attracted by two of the most common types of loyalty programs currently used by grocery retail firms: a reward program and a loyalty card. The two kinds of program evidence differences in how they are managed, and we posit that the drivers of likelihood to take part in each are different. The study was carried out using logistic regression with a sample of 600 clients of a Spanish supermarket chain. Findings show that one particular type of customer is more likely to take part in these schemes: those displaying little shopping enjoyment, who are greatly concerned with privacy, and who show a favorable attitude toward loyalty programs in general. Furthermore, as expected, differences were observed between drivers of participation likelihood in reward programs and loyalty cards.     

Cross-country differences in attitudes to business associations during the 2007–2010 recession

This paper uses empirical data gathered through an on-line survey of 206 small and medium-sized enterprises (SMEs), conducted in France, Sweden and the UK. The paper examines cross-country differences in SME managers’ perceptions of business associations as sources of political intelligence and their ability to influence policy responses to financial crises. Findings demonstrate that the respondents’ countries of origin are significantly correlated with (1) their use of information sources to gather political intelligence, (2) their perceptions regarding the effectiveness of business associations in influencing policy outcomes, and (3) their perceptions regarding policymakers’ appreciation of information provided by SME associations.     

Relationship between entrepreneurial orientation and social performance in Spanish sports clubs. The effect of the type of funding and the level of competition

The entrepreneurial orientation and social role of sports clubs have recently become topics of great interest to academics and professionals. The aim of this study is to analyse the relationship between entrepreneurial orientation (EO) in sports clubs and their social performance (SP) and the effect that management variables such as the type of funding (public vs private) and the competition level (national vs regional) may have on this relationship. To compare the results, two complementary methodologies have been used to compare the results: linear models with moderation analysis and models based on qualitative comparative analysis (QCA). The study was carried out with a sample of 407 Spanish sports clubs. The instrument used to measure EO was an adaptation of the original Covin and Slevin (1989) approach, while the instrument used to measure SP is a validated scale of our own elaboration presenting good psychometric properties. The results found show a direct effect of the EO dimensions on the SP. In all cases, clubs with major public funding showed higher levels of prediction in SP. On the other hand, as far as QCA is concerned, no necessary condition was found, while the most important condition sufficient to obtain high levels of SP would be high levels of innovation, a high level of risk-taking, and low levels of proactivity in national sports clubs. In general, models based on qualitative comparative analysis (QCA) provide higher predictive values than linear regression models and include variables not considered in linear models.

     

Understanding the intellectual structure and evolution of Competitive Intelligence: a bibliometric analysis from 1984 to 2017

ABSTRACT

Competitive Intelligence (CI) is a relatively novel discipline that is generating a growing interest in the field of strategic management. Its novelty, approach and origin have meant that the definition of the CI entails different interpretations and utilities depending on the audience. This research develops a conceptual analysis of CI in literature by quantifying the bibliometric performance indicators, identifying the main authors, countries, journals and research areas and evaluating the intellectual structure and evolution of the discipline using SciMAT as bibliometric analysis software. The bibliometric performance analysis is focused on the citation-based impact of the scientific output, while the science mapping illustrates the evolution of the research themes that build the discipline through the use of bibliometric network analysis techniques. To this purpose, the publications related to CI from 1984 to 2017 available at Scopus have been retrieved (5,275 publications). Finally, it offers a framework to support future researches.     

Exploring the effects of leaders’ individualized consideration in extreme contexts

Abstract

Role clarity and trust in leadership are two crucial factors supporting soldiers in coping with uncertainty and imperfect knowledge. The present study examined the effects of leaders’ individualized consideration on both factors in a sample composed of 161 paratroopers from a parachute division of the NATO Airborne Forces. Conditional process modeling revealed that (1) leaders showing individualized consideration increase followers’ role clarity and, in parallel, develop a trusting relationship with them; (2) critical upward communication and perceived workload mediated and moderated these relationships, respectively. The implications of these findings for safety research and their practical applications are outlined.     

Promote or Perish? A brief note on academic social networking sites and academic reputation

ABSTRACT

This commentary explores some of the reputational issues of using academic social networking sites (ASNS) such as ResearchGate, ResearcherID, ORCID, Academia.edu, Google Scholar, and Mendeley for academic self-promotion and considers whether the adage of ‘Publish or Perish’ has been recently overshadowed by the new imperative of ‘Promote or Perish’?     

What is digital possession and how to study it: a conversation with Russell Belk,Rebecca Mardon,Giana M. Eckhardt,Varala Maraj,Will Odom,Massimo Airoldi,Alessandro Caliandro,Mike Molesworth and Alessandro Gandini

ABSTRACT

The platformisation of digital consumption, means that increasingly many of the things that we call ours – our messages, photos, music, achievements – are entangled in complex socio-technical arrangements which require ongoing market mediation. In this context, refining our understanding of what digital possessions are and how to study them is vital. This requires refocusing research away from existing comparative analyses between digital and material possessions. To do so, we organised an interdisciplinary roundtable discussion with critical marketers and digital media scholars, consumer researchers, digital sociologists and researchers in Human Computer Interaction (HCI) at the 11^th Interpretive Consumer Research Conference held in Lyon in May 2019. The result of that discussion is this curation of comments which deal with theoretical, methodological and critical issues and a bold agenda for future research.     

Returns of Education in the Czech Republic

Prepared for presentation at the Congress of the International Institute of Public Finance (IIPF) in Seville, Spain, 28–31 August 2000, for the session on the opportunity-equalising effects of fiscal systems.University education is nowadays provided as public goods in the Czech Republic. Due to economic pressure on public finance the trend of the 90s became the internalisation of costs associated with university education.The generally accepted hypothesis is that nowadays the returns from the costs of university education are achieved in a shorter time than before economic transition. Additionally, it is thought that the return on university education is differentiated by professions. We aim to test these hypotheses. That is why the cornerstone of our study is the deeper analysis of the differentiation of selected professions in the current state in comparison to the period before transition.After 1989, due to the economic transition and development of the market economy, wage differentiation accelerated in the Czech Republic. An important factor in differentiation seems to be the level of human capital, represented above all by university education. Education significantly increased the chance of finding a job, as another analysis has proven. However, these positive effects of education have been paid for by considerable monetary and non-monetary costs.The paper provides an economic analysis at the level of an individual and his point of return between costs and revenues from university education. To achieve an exact but still simple analysis we take into account only quantifiable monetary costs and revenues. The calculation of the point of return is done with the use of the construction of a cumulated whole-life income and its interpolation. The analysis uses data for the Czech Republic in 1988 and 1997.     

An evaluation of the life cycle effects of minimum pensions on retirement behavior

In this paper we explore the effects of the minimum pension program on welfare and retirement in Spain. This is done with a stylized life cycle model which provides a convenient analytical characterization of optimal behavior. We use data from the Spanish Social Security to estimate the behavioral parameters of the model and then simulate the changes induced by the minimum pension in aggregate retirement patterns. The impact is substantial: there is a threefold increase in retirement at 60 (the age of first entitlement) with respect to the economy without minimum pensions, and total early retirement (before or at 60) is almost 50% larger. Copyright © 2007 John Wiley & Sons, Ltd.