发掘"主脉矿"的潜藏价值

他们是那贡献了80％业务的20％关键客户，是公司最熟悉、最悉心呵护的优质客户，但是——他们真的已被充分开掘了吗？     

Ethnic minority business and the employment of illegal immigrants

Based on detailed case histories of South Asian workers and their co-ethnic employers in the West Midlands clothing and catering industries, this paper examines the use of illegal immigrant labour in small ethnic minority firms and attempts to tease out its implications for the migrants themselves, their employers and the broader national interest. To establish a proper context, we begin with a review of the recent literature on the structural changes – principally the confluence of globalization and post-industrialism – which have generated a seemingly unstoppable flow of labour migration; and the official state policies that have forced much of it underground. Our own case histories are seen as one of countless local expressions of this clash between economic and political imperatives, a clash which effectively criminalizes employers and workers for providing a positive economic and social contribution to the wider good. In the present case, it is only by employing immigrant labour that struggling entrepreneurs can survive in hyper-competitive sectors of the economy and the stark choice is between official tolerance of law-breaking or driving many of these enterprises to the wall.     

Book review

Built by Japan: Competitive Straegies of the Japanese Construction Industry, Fumio Hasegawa & Shimizu Group FS New York, John Wiley & amp; Sons, 1988, 204 pp., US$25.00.

Technological Change at Work Ian McLouglin & Jon Clark Milton Keynes, Open University Press, 1988, 202 pp., Pb £9.00, Hb £25.00.

Enterprising Innovation: An Alternative Approach Veronica Mole & Dave Elliott London, Frances Pinter, 1987, pp. 180.

Flexible Automation: The Global Diffusion of New Technology in the Engineering Industry Charles Edquist Jacobsson Oxford, Basil Blackwell, 1988, Hb £35.00.

Expert Systems: Strategic Implications and Applications A. Beerel Chichester, Ellis Horwood Ltd, 1988, 173 pp., £22.50.     

Studies of the 1987 stock market crash: Review and appraisal

Within four months of the stock market crash on October 19, 1987, there were six studies of what happened. The Brady Commission, the Commodity Futures Trading Commission, the Securities and Exchange Commission, the General Accounting Office, the New York Stock Exchange, and the Chicago Mercantile Exchange all produced reports that described and analyzed the Crash, and in some cases made recommendations for additional regulation. This paper examines the conclusions and analyses contained in these reports and provides a summary of their recommendations. Particular attention is given to the allegation that stock index futures trading was a significant factor in the Crash. In addition, the recommendations that higher margins be imposed on futures transactions and that formal trading halts be instituted in both the futures and stock markets are discussed in depth. A major conclusion of this review is that new market-making procedures are needed to cope with the growing institutionalization of trading in equity and equity-derivative markets. Columbia University     

Financial comparability and environmental diversity: an international context

Accounting and environmental management both hold improved resource‐use efficiency as an ultimate goal, but intermediate processes and objectives vary and consequently it is separately assessed within each discipline. This paper intends to make visible the globalizing trends in accounting practice, which aim to standardize financial reporting to produce comparable information so that shareholders can maximize their economic wealth. This paper seeks to contrast this comparability strategy with the apparent need for diversity in accounting information exhibited by actual accounting practices, the information needs of environmental management and, ultimately, the cultural needs of sustainable development. We argue that a more pluralistic model, that enables a holistic assessment of corporate performance and balances diverse stakeholder objectives, is better suited to an uncertain future. Implementation requires accountants and environmental managers jointly to create and test a new order of reporting. There are many practical challenges but most significantly accountants and environmental managers must combine to enhance the visibility and credibility of these diverse performance measures. Copyright © 2002 John Wiley & Sons, Ltd. and ERP Environment     

Pharmacy discount card programs: catching up with the health markets

Pharmacy costs continue to rise, as does the number of senior citizens. One of the ways of containing costs may be the pharmacy discount drug card program, for both seniors and the general population.     

Gender Effects of Social Security Reform in Chile

In 1981 Chile replaced a mature government-run social securitysystem that operated on a pay-as-you-go basis with a privatelymanaged system based on individual retirement accounts. Thenew system is more fiscally sustainable because pension benefitsare defined by contributions. The minimum pension guaranteedto beneficiaries with at least 20 years is funded from generaltaxes, preserving the tight matching between contributions andbenefits. The new system also eliminates several cross-subsidies.Men and women with less than secondary education gain underthe new system, but single women with more education lose. Comparisonof the old and the new systems reveals a complex set of factorsthat cause gender effects given constant behavior or changebehavior across genders.