Requests for zoo visitors to undertake pro-wildlife behaviour: How many is too many?

Recognising the potential conservation impact, zoos regularly ask their visitors to undertake pro-wildlife behaviour. This paper presents the results of two studies undertaken to address the question: how often during a visit should visitors be asked? Study 1 sought to a) determine individuals' personal thresholds and b) the point where the number of different behaviours requested began affect visitors' experiences. Study 2 sought the same, but focused on requests for the same behaviour. Results suggest that few respondents' personal thresholds were crossed (2.5% in Study 1 and 9% in Study 2). In neither study did many respondents (2.5% in Study 1 and 2.8% in Study 2) feel that the number of requests negatively affect their overall zoo experience. While there are caveats, we conclude that there appears little cause for concern about asking zoo visitors on multiple occasions to act in support of wildlife. Indeed, such requests may improve experiences.     

Gefährden institutionelle Anleger den Wettbewerb?

The Monopolies Commission, which advises the German government in competition policy making, warns against potential anti competitive effects of indirect horizontal links between competitors via institutional investors. Through such common ownership, the competitive conduct between suppliers could be alleviated, because their (joint) institutional shareholders interest in the overall market return may outweigh their interest in the individual firms’ returns. Taking account of the ubiquity of such common ownership in European and global markets as well as a non consideration in current competition law, the Monopolies Commission’s call for more research and vigilance appears to be appropriate.     

Macroforces driving change into the new millennium — major challenges for the hospitality professional

The fast pace of change will present many challenges in the new millennium. The success of the leader of tomorrow will depend on how well he or she is able to identify the forces that will drive change, invest in industry leading competitive methods that will take advantage of the opportunities presented by these forces and consistently allocate resources to these methods. Identifying the forces driving change is the most challenging aspect of this co-alignment concept. This paper explores the macroforces, which can be expected to drive change, and possible impact they will have on the hospitality organization. These forces include: globalization and economic change, a knowledge-based environment, the future of labor and quality in service delivery systems, and the growing consumer desire for improved well-being. These forces are presented along with the key variables making them up with the goal of understanding their complexities and interdependencies.