Mitigating the effects of distance on collaborative intellectual work

This paper reviews systematic research on collaborative work involving synchronous, or same-time, interactions, which comprise a major challenge for projects in which a distance of 30 metres or more separates participants. It identifies the specific advantages of close proximity, or 'radical co-location', in which participants share a common room or workspace. Reference to these advantages is used to assess the shortcomings of co-operative work support techniques including software and video conferencing. A variety of contexts in which distant collaboration is undertaken are examined in order to identify instances of success, as well as a range of specific problems related to cultural and time zone differences and the limitations of available of information and communication technologies for interpersonal communication. Prospects for future technologies to transcend these limitations are discussed.     

Export Bans, Environmental Protection, and Unemployment

This study investigates the case for an export ban on intermediate goods which generate environmental damage. Since export restrictions on intermediates have long been advocated as a method of stimulating domestic industries in developing countries, we consider whether the case for an export ban is strengthened or weakened by the presence of unemployment in the industrial sector. We find that, in the short run, an export restriction worsens unemployment, thus weakening the case for a ban. In the long run, however, the results are reversed. If the environmental problem is severe, unemployment has a negligible impact on the case for an export ban.     

Software piracy: Is it related to level of moral judgment?

The possible relationship between widespread unauthorized copying of microcomputer software (also known as software piracy) and level of moral judgment is examined through analysis of over 350 survey questionnaires that included the Defining Issues Test as a measure of moral development. It is hypothesized that the higher one's level of moral judgment, the less likely that one will approve of or engage in unauthorized copying. Analysis of the data indicate a high level of tolerance toward unauthorized copying and limited support for the hypothesis. The most plausible explanation for these findings is that software copying is perceived as an issue of low moral intensity. This study calls into question the software industry's strategy of concentrating exclusively on institutional compliance with copyright rules, rather than working to raise the perceived moral intensity about software piracy at the individual level. As long as the issue remains low in moral intensity, the industry cannot expect significant shifts in copying behaviors. Individuals must become more aware of and concerned about the nature and magnitude of harm to society and to the rightful copyright owners from unauthorized copying before their attitudes and behaviors come to reflect higher levels of moral judgment.Jeanne M. Logsdon is an Associate Professor in the Policy and Planning Area in the Anderson Schools of Management, University of New Mexico. Her research has recently appeared in theJournal of Applied Behavioral Science, Journal of Business Research, Journal of Computer Information Systems, andBusiness and Society.Judith Kenner Thompson is an Associate Professor of Business and Society at the Anderson Schools of Management, University of New Mexico. Professor Thompson's work has appeared in theJournal of Economic Issues, Research in Corporate Social Performance and Policy, Business Forum, and theJournal of Small Business Management.Richard A. Reid is a Professor in Management Science at the Anderson Schools of Management, University of New Mexico. His recent research has been published inInterfaces, Operations Research, Journal of Systems Management andProduction and Inventory Management Journal.     

Investigating social marketing sponsorships: Terminology, stakeholders, and objectives

In spite of rapidly increasing professional interest and involvement, the extant literature concerning social marketing sponsorships remains scant. In order to begin to address this gap, the purpose of the current research is to investigate the concept of the social marketing sponsorship. The research in this paper (a) reviews the sponsorship literature and theory - specifically focusing on what is meant by sponsorship when used in social marketing; and (b) reports the results of empirical case research on the formation and implementation of a sponsorship designed to support a social marketing program aimed a reducing stigma and changing behaviors around mental health. The paper reports on how social marketing sponsorships compare to commercial sponsorships in terms of (a) the identification of key stakeholders and their roles, (b) the objectives of the stakeholders involved, and (c) how sponsorships are formed, developed, and implemented.     

EXPLORING A GOVERNANCE THEORY OF SUPPLY CHAIN MANAGEMENT: BARRIERS AND FACILITATORS TO INTEGRATION

Supply chain management is rapidly growing as both a strategic initiative and an academic discipline. As firms increasingly include their supply chain partners in the development of business strategy, researchers will have to constantly reevaluate the underlying themes and emergent theories of strategic logistics, management, and marketing by introducing new topics and revisiting seminal extant results. As such, this research was developed to explore the important concept of supply chain integration through strategic governance theory development. Since supply chain governance is a relatively new topic, a grounded study of both new and existing integration facilitators and barriers is presented. The study was initiated with a qualitative “managerial” development of scale items followed by a full empirical analysis. The result is an industry based returning to the source methodology for testing current governance related issues in industry. Contributions include the development of multiple dimensions of supply chain governance across facilitators and barriers, an explanation of the interplay between governance facilitators of, and barriers to, integration, a discussion of strategic level managerial implications, and a call for the future extension of governance research into the theory wanting domain of logistics and supply chain management.     

Communicating Environmental Information: Are Marketing Claims on Packaging Misleading?

The increased usage of questionable environmental marketing claims has become an issue of concern for academics, policy makers and consumers. Much of the research to date, has focused on the accuracy of environmental claims in advertisements, with the information on product packaging being largely ignored. This study uses a content analysis to examine the environmental information on packaging. More specifically it examines the packaging of the population of dishwashing liquid bottles available in grocery stores in a large city in Australia. Evaluation criteria are developed to classify the various types of information and the degree to which the information is "misleading". Seven different informational categories and four accuracy categories are developed. These criteria are developed based on the existing environmental advertising literature and environmental marketing regulations in the U.S. and Australia. It was found that a majority of the packaging information can be classified as being not accurate.     

The performance of the Child Support Grant: Review and research priorities

This article reports the findings of a review on the performance of the Child Support Grant (CSG) programme. It suggests that the CSG impact theory is sound, the programme has in general been implemented well and the limited research on impact is suggestive of it achieving its ultimate objectives of reducing child deprivation and promoting human capital development. It points to the vastness of the child poverty that remains to be addressed and raises the concern that in spite of young children being prioritised in the roll out of the CSG, child poverty incidence may be highest in children aged zero to four. Weaknesses in programme implementation are identified, as well as research priorities in three areas: the child poverty profile, CSG programme implementation and CSG impact.     

Joining Forces or Going It Alone? On the Interplay among External Collaboration Partner Types,Interfirm Governance Modes,and Internal R&D

This paper adds to the emerging literature stream advocating a contingency view on open innovation. Drawing on the relational view of the firm, this study sheds light on the complex interplay among collaboration partner types (market‐ and science‐focused innovation partners), governance modes (informal, self‐enforcing and formal, contractual collaboration governance), and internal research and development(R&D). More specifically, it is proposed that the use of governance modes tailored to both the characteristics of each innovation partner type and the specific innovation objectives pursued by the focal firm (incremental and radical new product development) can increase the payoff from innovation collaboration. Moreover, appropriate collaboration governance is expected to reduce the focal firm's vulnerability to possible negative side effects often assumed to be associated with the simultaneous pursuit of external collaboration and internal R&D, among which most notably the not‐invented‐here (NIH) syndrome. Cross‐industry evidence from 2502 German firms underlines the critical role of collaboration governance—a contingency factor that is at the heart of the relational view, yet has remained surprisingly absent from the open innovation debate so far.     

Why do some hospital leaders “speak no evil” about their organizations' medical errors?

Sentinel events, preventable medical errors resulting in serious disability or death, are a significant problem for hospital leaders. Accreditation agencies, such as the Joint Commission, urge hospitals to voluntarily disclose information about medical errors. However, some healthcare leaders “speak no evil” by choosing not to release sentinel‐event data. In an effort to increase the reporting of medical errors, several states passed laws mandating disclosure of sentinel events to the government. The state‐reported medical error rates of Indiana hospitals were compared with their leaders' perceptions of quality of care. Regardless of the number of sentinel events occurring at their hospitals, leaders consistently claimed their organizations provided high‐quality care. Two theories, rationalization and gaming, are presented to explain why leaders do not acknowledge the presence of serious quality‐management problems in their organizations.     

The process of obtaining new accounts

How should a sales force be managed so as to realize a significant increase in business from new accounts? Data from a survey of industrial sales representatives and sales managers were studied to draw conclusions about this task. The results indicate that in the opinion of sales managers, sales representatives are not spending enough time on new accounts. There appear to be two major reasons: they frequently fail to see the pay-off to themselves in new account development activities, and often they lack the ability to perform these activities effectively. The article also develops a model for successful new account development and a plan for correcting the major problems.