Pajala as a literary place: in the readings and footsteps of Mikael Niemi

This paper concerns the relationship between literature and tourism, with specific focus on the Swedish novelist Mikael Niemi and his influence on local tourism development in his home municipality of Pajala. Attention is paid to how the success of Niemi's breakthrough novel Populärmusik från Vittula has turned Pajala into a well-known ‘literary place’, at the same time increasing tourism in the region. This paper discusses the literary meanings of Pajala by comparing two alternative ways of comprehending the idea of ‘Pajala as a literary place’. Pajala is approached as (1) a stage for the local and regional identities represented in Niemi's novel, and (2) a re-produced real-world experience for ‘literary pilgrims’, tourists wandering in the footsteps of Mikael Niemi. This paper also discusses the contradictions and disharmonies between these two literary worlds and the implications that these may have for local development strategies based on literary tourism.     

Effect of participative intervention on organisational justice perceptions: a quasi-experimental study on Finnish public sector employees

Changes in the perception of organisational justice have received limited attention in earlier studies. The purpose of this study is to examine whether a 2-year large-scale participative intervention had an effect on justice perceptions among employees. We conducted surveys in three towns (two case towns, one control town) on a total of 1584 municipal employees in 114 work groups that were observed before and after the interventions. Multilevel regression analysis showed that the participative intervention approach was associated with improvement in employees' justice perceptions. Moreover, the employees' evaluation of the implementation of intervention played an important role. Only among those who evaluated that the intervention had been successful, there was an improvement in their perceptions of interactional and procedural justice. The changes in organisational justice were seen at both individual and work group levels.     

Communication capability as an intrinsic determinant for information age

One of the prerequisites of the information society is advanced communication resources and skills made possible by new technology, services and infrastructure, and required of individuals and organisations alike. Approaching the subject through theoretical analysis as well as empirical study, this paper aims to answer questions concerning the required standards of communication capability and how such demands develop in the face of continually developing information technology. Areas discussed include the level of required skills and the penetration of modern technologies in Finland, one of the most advanced societies in the world in the use of information and communication technology. The indices used to describe these skills are also discussed. Finally, current developments pointing towards the information society are assessed from the viewpoint of marginalisation and future prospects.     

Understanding Stakeholder Thinking: Themes from a Finnish Conference

Discussion and debate on stakeholder theory continues unabated, but not a lot of people know that it first began in Finland in the 1960s, as this report of a recent Conference there shows. Archie B. Carroll, the well-known writer on corporate social responsibility, is Robert W. Scherer Professor of Management at the University of Georgia, Athens, GA, USA (e-mail acarroll@uga.cc.uga.edu); and Juha Näsi is Professor of Management at the University of Jyväskylä, Jyväskylä, Finland.     

The International Transmission of Monetary Policy in a Dollar Pricing Model

This paper analyses the international transmission of monetary policy in the case where all export prices are set in US dollars. “Dollar pricing” implies that the international effects of US monetary shocks are different from those of European shocks because of an asymmetric exchange rate pass-through to import prices. A dollar pricing model can explain the observed asymmetry in the transmission of monetary policy: US monetary policy affects US output more than European monetary policy affects European output. I also show that the current account is an important channel through which monetary policy affects welfare. The paper concludes that under dollar pricing a monetary expansion is a beggar-thy-neighbour policy.     

Happiness as a predictor of service quality and commitment for utilitarian and hedonic services

In services research, little attention has been devoted to long‐term intrinsic personality traits. Long‐term personality traits predict short‐term affective states and thus understanding them is important from a service standpoint. Further, identifying long‐term personality traits facilitates the targeting of customers who are predisposed to evaluate services in a positive manner. This study focuses on one long‐term affective trait, happiness, and examines its impact on service evaluation and commitment, as it has been shown that the level of happiness affects whether people perceive life events, both great and small, in a positive or negative manner. Three studies were conducted to research the issue. The first study shows that customers who are happier evaluate service quality in utilitarian services in a more positive manner than do customers who are less happy. The second study shows that for hedonic services, involvement serves as an antecedent to perceived service quality; happier customers are also more involved in hedonic services, and thus perceive service quality in a more positive manner. Study 3 examines the link between happiness and commitment and shows that customers who are happier are also more prone to be committed to hedonic services. These results contribute to the marketing literature by showing that customers are predisposed to evaluate service quality in line with their level of happiness in the case of both utilitarian and hedonic services. Thus, marketing scholars and practitioners ought to recognize that service quality and commitment are partially predetermined by the personality of the customer and that some customers are more difficult to please than others. © 2011 Wiley Periodicals, Inc.     

Detecting speculative bubbles in an IT-intensive stock market

Using a battery of unit root test procedures and cointegration analysis with alternative null hypotheses we find some evidence of speculative bubbles in the Finnish stock market for monthly data on industry portfolio stock prices and returns from the 1990s. When analyzing the time series behavior of stock market prices and returns against the development of certain macroeconomic fundamentals, the bubbles seem to be present especially in the information technology (IT) prices and only during the latter half of the decade. (JEL C22, G12)