Assessing the organizational fit of a just-in-time manufacturing system: Testing selection, interaction and systems models of contingency theory

The adoption of new manufacturing practices such as just-in-time (JIT) and total quality management (TQC) is only a first step to improving manufacturing performance. Even more critical is the fit between manufacturing practices and organizational design, structure and processes. Using archival and survey data, this paper reports the results of a field study within a Fortune 500 company that tests three operationalizations of contingency theory as discussed by Van de Ven and Drazin (1985) [The Concept of Fit in Contingency Theory, Research in Organizational Behavior, pp. 333–365]. Results show that the misfit between worker empowerment required by JIT/TQC practices and existing authoritarian management partially explain relative workgroup performance as do other conflicts within workgroups and between operators and supervisors.     

Consumer information on Distributor and Manufacturer Brands of food

Consumer information affirms that distributor brands of food are less expensive than corresponding manufacturer brands¹ and that these brands are equal in quality [2, p. 8]. The price difference between these two types of brands thus represents a real gain to the consumer purchasing distributor brands rather than just a case of paying less for lower quality products. Furthermore, one source has estimated that ten per cent of the grocery bill can be saved through purchasing distributor brands [6]. The credibility of this information is open to question however, as few statements concerning the price and quality of these types of brands have been carefully documented in Canada. In the light of the limited empirical support and the substantial consumer benefit involved, the purpose of this study is to test the reported relation between the price and quality of distributor and manufacturer brands. Establishing a working definition for quality is a key problem encountered in price-quality analysis. Food quality is multidimensional and its various dimensions may be classified into two broad categories: subjective or sensory attributes such as taste, aroma, appearance; and objective attributes located below the threshold of perception such as nutrients and freedom from harmful micro-organisms. Because the sensory attributes are more amenable to measurement by non-food scientists and to variation in hidden attributes being controlled by law, this paper focuses on sensory quality. The quality and preference concepts overlap to some extent, as the subjective attributes of food are common to both quality and preference. To ensure that “sensory quality” is well distinguished from overall quality, “sensory quality” is referred to as “sensory preference”. Having gone some distance towards establishing an operational definition of quality, the principal objectives are: Summary The findings, though tentative and focused on the sensory component of quality, can scarcely be regarded as providing empirical support for the price-quality information referred to earlier. Distributor brands were notably less expensive for three-quarters of the products surveyed. As well, the manufacturer brand was rated significantly higher than at least one distributor brand for four of the ten products subject to sensory evaluation. The results therefore suggest that there is a very general tendency for distributor brands to be priced lower than manufacturer brands and to be of equivalent quality.     

Influence of the guaranteed annual wage upon labor relations and productivity: National sugar refinery's experience

The guaranteed annual wage is not in itself a source of motivation, but is more what Herzberg would call a maintenance factor, something that will dissatisfy if removed. The authors conclude that National Sugar has been unable to reap any lasting benefits since the guarantee has been taken for granted by its employees.     

Retirements at risk: employees lack a comprehensive, realistic view of resources and needs

Employees who are following conventional retirement-planning advice will be in for a rude awakening as they approach retirement and discover that they can't afford to retire just yet or are likely to outlive their retirement funds. The article discusses how we have arrived at this point, what the implications are, and what both employers and employees can do to remedy the situation.     

Perceptual difference of dependence and its impact on conflict in marketing channels in China: An empirical study with two-sided data

Although many firms have adopted the relational exchange or relationship marketing philosophy for developing long-term inter-firm relationships in marketing channels, the issues pertaining to channel conflict still deserve further investigation. The purpose of this paper is to examine the possible impact of perceptual difference of dependence between members in channel dyads on perceived channel conflict. By analyzing paired data collected from both sides of supplier-retailer dyads in China, we test two hypotheses about perceptual difference of dependence and its impact on conflict. We found that there was considerable perceptual difference of dependence between both sides of the dyads, and that the perceptual difference of dependence asymmetry between the two was positively associated with channel conflict perceived by the supplier side. Both researchers and practitioners should be aware of such differences when confronted with channel conflict issues, especially in international channel settings.