Productivity Change,Technical Progress,and Efficiency Improvement in Telecommunications

Implementation of incentive regulation intelecommunications requires the accurate measurementof the change in productivity. An approach isintroduced that not only provides a measure of thechange in productivity but also allows for adecomposition into two mutually exclusive andexhaustive components – changes in technicalefficiency over time and shifts in technology overtime. Using annual data on four output measures andsix input measures for the period 1988 to 1998 fornineteen individual local exchange carriers, theresults indicate that productivity increased by about5.0 percent per year. This growth is due primarily toinnovation rather than improvements in efficiency. Ofthe nineteen LECs in the sample, thirteen wereoperating efficiently throughout the entire 1988–1998period. Of the remaining six, two showed a slightimprovement in efficiency while the efficiency of fourdeclined. In the aggregate, however, there wasvirtually no change in efficiency. Finally, acomparison is made between two methods of estimatingthe change in productivity. The conventional growthaccounting approach yields a lower estimate of therate of change in productivity than does the Malmquistindex approach. The difference between theseestimates is interpreted as the lower bound of thebias associated with the conventional growthaccounting approach to measuring the growth inproductivity.     

Effects of drought on cultural tourism: selected cases of Maasai tourism groups surrounding Tarangire National Park in Tanzania

This study explores the effect of drought on cultural tourism by applying the case study approach using the Maasai women’s groups surrounding Tarangire National Park (TNP) in Tanzania. Semi-structured interviews and observations were used to collect data from 30 purposefully selected Maasai women and 30 tourists. Thematic analysis was used to analyse the data. The findings show that drought affects tourism both positively and negatively. Positively, drought forges unity among individuals, and creates the community’s external links that are crucial for tourism development. Negatively, drought interferes with the development and delivery of tourist products, thus destroying their quality and service delivery. Despite the challenges tourism faces during times of drought, including the scarcity of raw materials for making cultural products, 50% of the respondents would rather continue with tourism as a strategy to curb the effect of drought than their traditional livelihoods. Theoretically, the study shows the importance of the cultural ecology and livelihood lenses in investigating the effects of drought on tourism in a cultural setting. Practical recommendations for tourism authorities and stakeholders, as well as areas for future research, are provided.     

Missing Price Information and Its Impact on Equilibrium Price Dispersion: Evidence From Gasoline Signboards*

This article seeks to quantify the importance of price information in reducing consumer search costs and equilibrium price dispersion in a competitive setting. It exploits a natural experiment in the retail gasoline industry in which stations post the prices of only certain grades of gasoline on large street-side signboards, and not others, except where required by law. Differential-by-grade signboard information predicts a specific curvature in price dispersion across grades, and differentiates itself from other noninformational factors such as income and cost. The impact of readily-available price information on search and price dispersion is found to be exceptionally large.     

Why is trait scepticism not consistently reflected in state scepticism? An exploratory study into the role of aesthetic engagement

Where an auditor's sceptical disposition (trait scepticism) is directed toward non-diagnostic information, there is a risk that a sceptical consideration of diagnostic information could be diluted. This may be one reason why trait scepticism is not consistently reflected in sceptical judgments and actions (state scepticism). We develop a scale to measure an individual's predisposition toward engaging with visual elements of the environment (aesthetic engagement) and test, in two experiments employing students and practicing auditors, whether aesthetic engagement moderates the trait – state scepticism relationship. We find that aesthetic engagement attenuates the positive relationship between trait and state scepticism.     

BRIDGING TRADE THEORY AND LABOUR ECONOMETRICS: THE EFFECTS OF INTERNATIONAL MIGRATION*

Abstract This paper surveys current theoretical and empirical research on international migration with a particular emphasis on the links between trade theory and labour empirics.     

The human resource barriers to managing quality in China

China has one of the fastest growing economies in the world. The challenge for the future is likely to be the extent to which Chinese operations can utilize modern management techniques to improve product and service quality. This paper explores some of the problems that were affecting the management of quality within two foreigninvested enterprises (FIEs) based in the Shenzhen region of China. The paper argues that the provision of new factories and machinery was not sufficient in itself to ensure the maintenance of quality standards. Quality management in the West has become synonymous with increased employee involvement and developing customer-orientated cultures (Rees, 1998). The success or otherwise of quality management initiatives therefore depends upon the co-operation and enthusiasm of employees (Wilkinson et al ., 1998; Oliver and Wilkinson, 1992). Quality management within the case companies was hampered by the prevailing work ethic and was hindered by inadequate human resource and management systems. The study highlighted poor standards of training, dissatisfaction over levels of remuneration, and poor communication within the case companies. The paper argues that the problems experienced by the companies were inextricably linked to aspects of China's historical development. This history has helped to engender employee attitudes and behaviours that are poorly understood. Models of quality management are needed which are sensitive to the Chinese operating context.     

Host–guest authentication of intangible cultural heritage: a literature review and conceptual model

ABSTRACT

Cultural tourism and intangible cultural heritage (ICH) play a key role in tourism worldwide, and are especially important for communities in developing countries, due to the demand for authentic experiences. This article provides a review of existing literature on the authenticity and authentication of ICH. The review reveals scholarly inquiry has evolved from external-expert ‘cool’ authentication to direct host–guest on-site or ‘hot’ authentication whereby tourists participate in the process of determining authenticity. Further, existing models for authentication of ICH have focused only on either a guest’s or host’s perspectives with little attention to the inevitable mutual interaction of the host and guest in the authentication of ICH. Mutual authentication can enhance the tourist experience and improve community empowerment. This paper develops a conceptual model of the mutual (host–guest) authentication of ICH, incorporating both hosts’ and tourists’ perspectives. The model has application in ICH based tourism and emphasizes power relationships between the host and guest, and community empowerment across political, social, psychological and economic domains. Future research is needed to test and validate this conceptual model.