复杂的紧急情况：卡特里娜和威尔玛飓风的灾后重建

建筑企业与其他组织要想对大范围的飓风灾害的恢复重建做出贡献,就必须在事先计划方面做出努力。自然灾害的恢复重建工作要求对变动中的需求做出比常规项目提供的反应更快、更全面,特别是在开始阶段。大规模飓风对现有军事建筑和场地造成灾害的恢复重建计划可以按作业组织成四个主要活动类型：清除碎瓦砾、恢复电力、重盖屋顶以及修补和重装内饰。     

Implications of nurse-physician relations: report of a successful intervention

Given the evidence linking medical errors to ineffective communication, strategies for improving communication among health care professionals must be implemented. The purpose of this article was to examine the effect of a collaborative intervention on improving communication patterns between nurses and physicians on two study units. The intervention consisted of two nurses and two physicians (per unit) meeting together (8 hours total) to collaboratively develop a solution to communication issues on their respective units. Physicians scored significantly higher on reports of openness of communication within groups, openness between groups, accuracy between groups, and collaboration between groups. Collaboration reported among nurses and physicians improved for both professions, with significance reached for physicians (p = 0.031). Strategies must be identified to break down the barriers set by the current culture, and that expedite the development of a team-centered culture supporting collaborative relations among health care professionals.     

质量管理与质量控制(一)

《质量管理与质量控制(第7版)》是一本系统地介绍质量管理和质量控制的方法论的著作。近年来,质量在我国的各行各业受到前所未有的重视。越来越多的人认识到,质量是企业竞争力和国家竞争力的核心,是组织在全球化的竞争性市场上取得成功的最重要的因素之一,也是人民安居乐业和享受美好生活的重要保障。搞好质量管理正在日益成为各类组织实现持续发展、构筑千秋基业的必由之路。本书既可以作为高校相关各层次学生的质量管理和质量控制课程的教材,也可以作为各类组织中从事质量管理或对质量感兴趣的各方面人士的参考读物。本书的内容由三部分构成。第一部分是第1～3章,全面介绍了质量管理的背景知识和基本理念;第二部分是第4～9章,阐述了组织的质量管理体系所涉及的若干主要方面;第三部分是第10～14章,重点讨论了质量管理和质量控制领域中的方法和技术。本书内     

何谓质量?--世界八位著名质量专家给质量定义

菲利浦·B·克劳士比的质量定义:第一个错误的假设是质量意味着美好或奢华或光亮或重量。“质量”一词用来标志事物的相对价值,采用“好质量”、“坏质量”和时尚用语“生活质量”等形容。“生活质量”是陈腐的套语,因为每个听者都认为说者的话就指他(或她)理解的意思。我们如果要想要管理质量,就必须将它定义为“符合需要”,其原因就在于此。 在商业买践中,情况同样如此。要求必须一清二楚,以免让人误解。然后持续不断地进行测量以确定是否符合这些要求。检查出的不符合即是缺乏质量。质量问题变成不符合问题,因而质量变成可定义的事物。     

Identity, morals, and taboos: beliefs as assets

We develop a theory of moral behavior, individual and collective, based on a general model of identity in which people care about “who they are” and infer their own values from past choices. The model sheds light on many empirical puzzles inconsistent with earlier approaches. Identity investments respond nonmonotonically to acts or threats, and taboos on mere thoughts arise to protect beliefs about the “priceless” value of certain social assets. High endowments trigger escalating commitment and a treadmill effect, while competing identities can cause dysfunctional capital destruction. Social interactions induce both social and antisocial norms of contribution, sustained by respectively shunning free riders or do-gooders.     

赢在经济萧条时

<正>未来20年,美国人会过着什么样的日子,取决于看不看这本书;中国人会过着什么样的日子,取决于是否认真对待这本书。该书建议读者不要购买股票、债券、房产和商品,以彻底避免麻烦。书中还力荐读者以投资最安全的现金等价物为主,再买进一些黄金,外加一两袋银币以备不时之