Organizational Goals,Outcomes, and the Assessment of Performance: Reconceptualizing Success in Management Studies

We revisit the study of organizational goals, outcomes, and assessment of performance that together define the process leading to ‘success’. We begin by conducting a systematic review of existing research which allows us to develop an integrative framework discussing this large body of work. We then describe contemporary research examples in light of our proposed framework. We close by proposing four new areas to continue to advance the field: reconceptualizing performance (and success) as achievement of goals; diversity of goal systems in research designs, and their relationship with the purpose of an organization; multilevel and temporal dynamics; and governance of goal setting. Overall, our efforts inform future research on organizational success in the context of our new societal challenges and accomplish the intriguing task of re-defining success in management studies.     

Can you do the wrong thing and still be right? Hypothesis testing in I(2) and near-I(2) cointegrated VARs

In this paper, we investigate the small-sample performance of LR tests on long-run coefficients in the I(2) model; we focus on a comparison between I(2) and near-I(2) data, i.e. I(1) data with a second root very close to unity, and report the results of some Monte Carlo experiments. With near-I(2) data, the finite-sample properties of the tests are (i) similar to those found with genuine I(2) data, (ii) systematically superior to those of the analogous tests constructed in the I(1) model, even if the latter is, in principle, correctly specified and the former is not. Therefore, there seems to be strong support to the idea that, in practice, modelling near-I(2) data using the I(2) model may be a good idea, despite the inherent misspecification.     

Interval regression models with endogenous explanatory variables

We consider the estimation of linear models where the dependent variable is observed by intervals and some continuous regressors may be endogenous. Our approach, an IV version of the technique devised by Stewart (Rev Econ Stud 50(3):737?C753, 1983), is fully parametric and two estimators are proposed: a two-step estimator and a limited-information maximum-likelihood estimator. The results can be summarized as follows: the two-step estimator has an intuitive appeal, and a Monte Carlo experiment suggests that its relative efficiency is rather satisfactory. The limited-information maximum-likelihood estimator, however, is probably simpler to implement and has the advantage of providing a framework in which several testing procedures are more straightforward to perform. The application of two-stage least squares to a proxy of the dependent variable built by taking midpoints, on the other hand, leads to inconsistent estimates; Monte Carlo evidence suggests that the bias arising from the ??midpoint?? technique is much worse than the effect of distributional misspecification. An example application is also included, which uses Australian data on migrants?? remittances; endogeneity effects are substantial and using conventional estimation methods leads to substantially misleading inference.     

Brain reading social action

What mechanism guides the social researcher in inferring a choice of action from particular beliefs and desires of the agent or in reconstructing the beliefs and desires that caused an action? Through the identification process, the researcher should be able to intercept the inferential principles guiding the agent, even when those principles differ from his own. As when dealing with members of other cultures or other psychic groups, the researcher should quarantine his own principles of inferential rationality and identify those of the agent. Cognitive simulation and empathic identification are the necessary premise to understand an action and generalize it into an ideal type representing aggregate social behavior or a social phenomenon. Brain research may contribute to the knowledge of the mechanisms involved in analyzing social action. In particular, mirror neuron theory can supply an interesting explanation of the automatic simulation in mind reading and of the processes involved in empathy and verstehen.     

An empirical analysis: Did green supply chain management alleviate the effects of COVID-19?

Supply chain management played a central role during the COVID-19 crisis, as the outbreak of the pandemic disrupted the majority of all global supply chains. This paper tests whether companies that use green supply chain management (GSCM) practices benefited from a buffer effect in the context of COVID-19. Our empirical analysis, conducted on a sample of U.S. companies, shows that GSCM companies experienced less negative abnormal stock returns during the crisis. This result contributes to the literature on financial impact of GSCM, finding that GSCM is perceived as an effective risk management tool and can serve as an effective drug against COVID-19 crisis. Our paper also contributes to the business debate on the role of green supply chains in the post-COVID19 world.     

Front-line responses to customer orientation programmes: a theoretical and empirical analysis

Programmes designed to strengthen customer orientation among front-line service workers represent one of the most common forms of culture change initiatives within service organizations. Despite their importance to contemporary management theory and practice, we know relatively little about how employees react to interventions of this kind, and why they react as they do. The paper aims to address this gap in the literature. It does this through an analysis of front line reactions to a major customer care initiative in one of the largest supermarket chains in the UK. Using data from a large-scale employee survey carried out in seven stores, we first propose a general typology of employee responses to customer care programmes. We then examine some typical employee profiles associated with the main types of response. The analysis is placed within a wider theoretical context consisting of a critical overview of the main theories which might help explain the nature of general and individual reactions to culture change programmes. To this end, we address and draw upon a variety of literatures and debates linked to various aspects of organization and management, industrial psychology, training and development and critical discourse analysis.     

Technological change and the vertical organization of industries

The vertical scope of a firm, that is, which components or segments of the production processes are kept in–house and which are outsourced, is variously considered as depending on cost and/or technological conditions. Most of the literature focuses on the incentives for an individual firm facing exogenous competition and technological opportunities. In this paper we consider the problem from the perspective of the whole industry: in what respect does firm organizational behavior depend on the industry technological evolution and aggregate structure, and how does innovation and organizational behavior affect the industry structure. We build an evolutionary simulation model of an industry where competitors decide the number of internally produced components. We relate the industry average value of market outsourcing to the technological conditions prevalent in the industry. The results from the model shed light on a number of (apparently) contradictory suggestions in the economic and management literature.     

Monetary policy rules and directions of causality: A test for the euro area

Abstract

Using a VAR model in first differences with quarterly data for the euro zone, the study aims to ascertain whether decisions on monetary policy can be interpreted in terms of a “monetary policy rule” with specific reference to the so-called nominal GDP targeting rule (Hall and Mankiw, 1994 Granger, C.W.J. “Investigating Causal Relations by Econometric Models and Cross-Spectral Methods.” Econometrica, 1969, 37 (3), 424–438.[Crossref], [Web of Science ®] , [Google Scholar]; McCallum, 1988 McCallum, B. “Nominal GDP Targeting”, Shadow Open Market Committee, October 21, 2011. [Google Scholar]; Woodford, 2012 Taylor, J.B., Williams, J.C. “Simple and Robust Rules for Monetary Policy”, NBER Working Paper No. 15908, April, 2010. [Google Scholar]). The results obtained indicate a causal relation proceeding from deviation between the growth rates of nominal gross domestic product (GDP) and target GDP to variation in the three-month market interest rate. The same analyses do not, however, appear to confirm the existence of a significant inverse causal relation from variation in the market interest rate to deviation between the nominal and target GDP growth rates. Similar results were obtained on replacing the market interest rate with the European Central Bank refinancing interest rate. This confirmation of only one of the two directions of causality does not support an interpretation of monetary policy based on the nominal GDP targeting rule and gives rise to doubt in more general terms as to the applicability of the Taylor rule and all the conventional rules of monetary policy to the case in question. The results appear instead to be more in line with other possible approaches, such as those based on post Keynesian analyses of monetary theory and policy and more specifically the so-called solvency rule (Brancaccio and Fontana, 2013 ———. Macroeconomics, 2nd ed., Pearson Education Company, ch. 30. [Google Scholar], 2015 Brancaccio, E. The Central Banker as “Regulator” of Conflict. In G. Fontana and M. Setterfield (eds.), Macroeconomic Theory and Macroeconomic Pedagogy. Basingstoke: Palgrave Macmillan, 2009, 295–308.[Crossref] , [Google Scholar]). These lines of research challenge the simplistic argument that the scope of monetary policy consists in the stabilization of inflation, real GDP, or nominal income around a “natural equilibrium” level. Rather, they suggest that central banks actually follow a more complex purpose, which is the political regulation of the financial system with particular reference to the relations between creditors and debtors and the related solvency of economic units.