Corporate Social Responsibility as a Strategic Opportunity for Small Firms during Economic Crises

The aim of this study is to analyze if there is a direct causal relationship between small firms’ orientation toward corporate social responsibility and their competitive success, mediated by innovation and performance. A structural equation model has been applied to a sample of 758 small Spanish firms. The results indicate that, in times of economic crisis, socially responsible strategies are a determining factor in firms’ competitiveness. Pragmatic advice for practitioners derives from research results, considering that social responsibility represents an opportunity for small firms in the complex and turbulent time. The findings encourage small firms to manage operations responsibly as a guarantee of market success.     

The role of customer management capabilities in public–private partnerships

Commercial organisations are increasingly asked to perform tasks traditionally associated with governmental bodies, such as law enforcement. The rationale for these public–private partnerships is that there are synergies between traditional business skills and those required to achieve certain societal goals. However, there is a lack of research into whether this is, indeed, the case. This paper addresses this gap by investigating one particular type of public–private partnership: anti-money laundering (AML). The study explores the potential synergies between customer relationship management (CRM) and those required for AML. A quantitative survey-based approach is used to identify the overlaps and connections between these two areas of competence. The findings reveal tensions between financial institutions’ dual roles as both commercial organisations and players in the battle against money laundering. The consequences for these firms are explored, and the wider implications for other organisations supplying non-commercial services to government are considered.     

The role of small bettors in price formation in betting exchanges

ABSTRACT

The presence of small bettors in betting exchanges generates mispricing, which can lead to exploitation by informed traders or result in permanent price deviations. This paper shows that mispricing from this source is also dependent upon variables of established relevance such as tournament round, the level of attention to the event, the volume of the betting, and bet type, further confirming these findings by means of cumulative accuracy profile (CAP) curves. It also offers evidence of the relevant role played by the type of device used to place the bet, whereby higher mispricing is observed in live bets placed via a mobile device, which appears to be associated with impulsive betting. This last finding could have practical implications for the regulation of the use of mobile devices to access gambling platforms.     

Perceived credit constraints in the European Union

The promotion and support of small and medium-sized enterprises (SMEs) is an essential component of policies designed to help improve Europe’s economic performance. A crucial issue is whether SMEs face difficulty obtaining bank loans. Using pre-crisis survey data from 2005 and 2006 for nearly 3,500 SMEs (firms with fewer than 250 employees) in the European Union (EU), we investigate the determinants of perceived bank loan accessibility at the firm level and at the country level. Based on hierarchical (multi-level) binomial logit regressions, our findings show that the youngest and smallest SMEs have the worst perception of access to bank loans. The SMEs in nations with concentrated banking sectors are more positive about loan accessibility. In addition, a high fraction of foreign-owned banks is associated with improved perception of loan accessibility in the EU 15 but not in the EU 10.     

The heteroskedasticity-consistent covariance estimator in accounting

The main purpose of this paper is to compare the White (1980) heteroskedasticity-consistent (HC) covariance matrix estimator with alternative estimators. Many regression packages compute the White (1980) heteroskedasticity-consistent (HC) covariance matrix estimator. The common procedure in Accounting and Finance research to deal with the heteroskedasticity problem is based on this estimator, despite its worse finite-samples properties when compared with other consistent estimators. In this paper we compare several HC covariance matrix estimators based on a sample of 3706 European listed companies from Austria, Finland, France, Germany, Greece, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden and the United Kingdom. We conclude that HC standard errors increase when finite-samples more appropriate estimators are considered and in the most part of countries the Ohlson (1995) model coefficients estimates became statistically insignificant. This can be explained by the high leverage points in the design matrix. To the best of our knowledge it is the first time that these alternative estimators are compared with the one of White (1980) in accounting research.     

The impact of oil price changes on Spanish and euro area consumer price inflation

This paper assesses the impact of oil price changes on Spanish and euro area consumer price inflation. We find that the inflationary effect of oil price changes in both economies is limited, even though crude oil price fluctuations are a major driver of inflation variability. The impact on Spanish inflation is found to be somewhat higher than in the euro area. In both economies, direct effects have increased in the last decade, reflecting the higher expenditure share of households on refined oil products, whereas indirect and second-round effects seem to be losing importance.     

Natural Resources,Wage Growth and Institutions – a Panel Approach

This paper exam,ines the effect of nat,u,ral resource export depen,dence and fis,cal respon,si,bil,ity on wage growth, which is derived from the labour first‐order con,di,tion and esti,mated using a panel growth‐account,ing frame,work. Using annual data, the study accounts for the var,i,abil,ity of resource rev,e,nues, one of the major dif,fi,cul,ties of man,ag,ing these resources. The con,trol vari,ables include the most cru,cial growth fac,tors. Due to insuf,fi,cient annual data, human cap,i,tal is only con,sid,ered inside wages as in many endog,e,nous growth mod,els. We esti,mate the influ,ence on real wage growth aris,ing from the growth‐impacts of nat,u,ral resources through labour and cap,i,tal effi,ciency while con,trol,ling for fis,cal respon,si,bil,ity, which proves a suit,able proxy for pol,i,cies and insti,tu,tions in a sin,gle‐panel case. The results show that respon,si,ble fis,cal pol,icy, assessed by the bud,get bal,ance, pre,vents (var,i,able) dif,fuse and point‐source resources from hin,der,ing real wage growth (through labour effi,ciency), a result also sig,nif,i,cant in a sub‐sam,ple of un‐free coun,tries. The hypoth,e,sis of a resource curse work,ing through insti,tu,tions and reflected on real wage growth holds for resource export shares, but not adjust,ing for re‐expor,ta,tion. Over,all, resource effects are jointly insig,nif,i,cant, even though point‐source resources show a positive impact through cap,i,tal effi,ciency.     

Customer satisfaction's key factors in Spanish grocery stores: Evidence from hypermarkets and supermarkets

The marketing literature has shown how certain attributes of the store are key for grocery retailers to differentiate themselves in the final markets. From this preliminary consideration the present work proposes a step forward by ascertaining the main factors that underlie the attributes of the store which have already been identified in the literature. All of this is taken into account with the object to examine which of these factors presents a greater influence on customer satisfaction. To test the proposed analysis, a sample of 358 Spanish customers that had carried out their purchase in different types of grocery stores (in particular, hypermarkets and supermarkets) has been analyzed considering a key variable of retail patronage behavior: the store format in which the purchase had been carried out. This study has enabled us to obtain interesting conclusions about the variables that have the most influence on customer satisfaction, providing useful managerial recommendations for decision-making in grocery retailing.     

Geographical cluster and performance: The case of Iberian ham

This research examined whether firms that concentrate geographically perform better or worse than their more dispersed counterparts. While belonging to a cluster may have positive externalities for proximate firms, there can also be congestion economies that counterbalance these advantages. Having identified existing ham-producing establishments in the Iberian ham cluster, a sample of 265 firms was selected and it was confirmed that as the number of neighbouring firms increases performance increases. Also, the proximity to larger firms in the same province benefit smaller firms. This positive effect that geographical concentration has on performance is explained by access to valuable natural resources, workers, higher demand, knowledge spillovers, and lower transaction costs, which may help managers and policy-makers in their investment decisions, as well as contributing to the dearth of existing research and its contradictory nature.