A hotel sustainability business model: evidence from Slovenia

This research explores and develops a hotel sustainability business model (HSBM) to study the sustainability orientation of the Slovenian hotel industry. Based on a comparative analysis of the existing sustainability and triple bottom line models, the usual content of a three-line HSBM (economic, environmental and sociocultural) was extended to include customer satisfaction, environmental education and power to implement changes. Financial, marketing and tourism sustainability experts investigated best practices in sustainability measurements and gathered appropriate sustainability indicators; expert opinion and the Delphi method refined and reduced an initial 79 indicators to 36 operational indicators, able to fulfil the HSBM's sub-categories within the extended triple bottom line. The HSBM's concept was used to study the sustainability of Slovenian hotel firms to reveal how important these indicators are for hotel managers and do they monitor them. Results indicated strong importance and measurement of economic and marketing indicators, such as profitability and customer satisfaction. Following the socialist tradition, companies recognise the importance of human resources, but the importance of environmental education and awareness building, biodiversity, and the establishment of partnerships with stakeholders to implement sustainable tourism development are neglected. Economic performance was, for example, monitored by 66% of respondents, environmental performance by 28% and social performance by 42%.     

Households technology adoption and use patterns: the case of digital terrestrial television in six Italian regions

The paper explores the technology adoption and use patterns of households. Many theories are focusing on the adoption; however, some studies show that the adoption mechanisms in households are still unknown. Before any sound theoretical proposals could be made, additional exploratory studies in this field are necessary to discover the relations between use behaviour and adoption determinants. To demonstrate this, our exploratory study uses the case of digital terrestrial television (DTT) introduction in Italy. The study incorporates exploratory factor analysis to identify dimensions of DTT adoption and use. These dimensions were further investigated through their relations with demographic variables of primary decision-makers in households. We found that DTT adoption and use relate to household characteristics in a relatively complex way, but clear systematic use patterns are evident. These patterns can serve as an empirical evidence to further develop theories in this field.     

Partial adjustment without tears: A tale for the tolar

The design of monetary system in Slovenia was influenced by the heritage of peristent shortages of foreign exchange. This and other considerations prompted a decision that a new currncy-Tolar was to float on two separate foreign exchange markets: a market for current account transactios, and a market for capital account transactios. Actual developments differed considerably from forecasts; an abundance prevailed, and the Tolar remained remarkably strong. The aim of the paper is to present, estimate and test a simple model describing the behaviour of the Tolar in the first period of high uncertainty; and to assess its relevance for the real world. Exchange-rate movements are analyzed as if they were adjusting to the expected price level. The results imply that the dealers do not wait for new data on prices to be disclosed; they, howevr, try and anticipate the likely effects of inflation on the exchange rate. It is shown that interventions by the Central Bank did not affect the SIT/DM exchange rate appreciably. The answer to the question whether other Eastern European countries could have benefitted from the short-run story of the tolar, is inconclusive, if not negative.We are grateful to A. Beltratti, A. Brzeski, Ch. Flinn, P. Sgro, H. Wagener and the referees of this Journal for their comments on a preliminary draft of this paper. Part of this work has been carried out while J. Mencinger was a Fellow at ICER, Turin, to which we are both indebted.     

The Reconstruction of South East Europe,the Stability Pact and the Role of the EU: An Overview

In the aftermath of the Kosovo crisis, the international community agreed on a Stability Pact to provide a framework that will contribute to the long-term security and stability of the whole region of South-East Europe (SEE). The idea is to bring the region closer to the European integration process through new institutional relations with the European Union (EU), as well as through the provision of assistance for reconstruction and development. As a contribution to the Stability Pact, the EU has announced the upgrading of its regional approach to the countries of the so called Western Balkans: Albania, Bosnia-Herzegovina, Croatia, Macedonia (FYROM), and Federal Republic of Yugoslavia (Serbia/Montenegro). Under the new Stabilization and Association Process all these countries could in principle become eligible to start negotiations for a new type of association agreement with the EU. The new Stabilization and Association Agreements would offer the countries in the region improved prospects for international trade with the EU, which would potentially provide increased export revenues to finance the reconstruction of the region from its own resources. However, in keeping with the previous regional approach, strict conditions have been laid down for countries to open negotiations on the new association agreements, including progress in democratization and economic reform. In addition, the new policy framework also emphasises the need for the development of intra-regional cooperation between the countries concerned. The paper presents a discussion and evaluation of the new policy approach towards regional cooperation and prospects for European integration in the context of the problems of economic reconstruction, democratic transition and consolidation in South East Europe.     

The delivery option in credit default swaps

Under standard assumptions the reduced-form credit risk model is not capable of accurately pricing the two fundamental credit risk instruments – bonds and credit default swaps (CDS) – simultaneously. Using a data set of euro-denominated corporate bonds and CDS our paper quantifies this mispricing by calibrating such a model to bond data, and subsequently using it to price CDS, resulting in model CDS spreads up to 50% lower on average than observed in the market. An extended model is presented which includes the delivery option implicit in CDS contracts emerging since a basket of bonds is deliverable in default. By using a constant recovery rate standard models assume equal recoveries for all bonds and hence zero value for the delivery option. Contradicting this common assumption, case studies of Chapter 11 filings presented in the paper show that corporate bonds do not necessarily trade at equal levels following default. Our extension models the implied expected recovery rate of the cheapest-to-deliver bond and, applied to data, largely eliminates the mispricing. Calibrated recovery values lie between 8% and 47% for different obligors, exhibiting strong variation among rating classes and industries. A cross-sectional analysis reveals that the implied recovery parameter depends on proxies for the delivery option, primarily the number of available bonds and bond pricing errors. No evidence is found for a direct influence of the bid-ask spread, notional amount, coupon, or rating used as proxies for bond market liquidity.     

Evaluating hotel animation programs at Mediterranean sun-and-sea resorts: An impact-asymmetry analysis

This study explores the determinants of tourist satisfaction and dissatisfaction with recreational services typically offered by sun-and-sea resorts, using the case of a large Croatian chain of hotels and resorts in the coastal region. The sample consisted of 994 guests drawn from the guest database. The analysis encompassed three types of animation programs: (i) sports activities; (ii) evening entertainment; and (iii) entertainment programs for children. Impact-asymmetry analysis was used to quantify potentials of particular service attributes to generate satisfaction and dissatisfaction, and to determine key-drivers according to the three-factor theory of customer satisfaction. The key-driver analysis was paired with qualitative data (guest comments on reasons for dissatisfaction) to provide valuable guidance for the hotel management in achieving higher levels of guest satisfaction within this segment of resort services. The results indicate several significant asymmetries in the formation of overall guest satisfaction, as well as differences according to the type of accommodation and selected demographic characteristics of tourists.     

Deconstruction of Inherent Goodwill Generated in Owner-Managed Companies in the Czech Republic

International Advances in Economic Research -     

Intraday effect of news on emerging European forex markets: An event study analysis

We analyze the impact of euro zone/German and U.S. macroeconomic news announcements and the communication of the monetary policy settings of the ECB and the Fed on the forex markets of new EU members. We employ an event study methodology to analyze intraday data from 2011–2015. Our comprehensive analysis of the wide variety of macroeconomic information during the post-GFC period shows that: (i) macroeconomic announcements affect the value of the new EU country exchange rates, (ii) the origin of the announcement matters, (iii) the type of announcement matters, (iv) different types of news (good, bad or neutral) result in different reactions, (v) markets react not only after the news release but also before, (vi) when the U.S. dollar is the base currency the impact of the news is larger than in the case of the euro, (vii) announcements on ECB monetary policy result in stronger effects than those of the Fed, (viii) temporary inefficiencies are present in new EU country forex markets, (ix) new EU country exchange rates react differently to positive US news during the EU debt crisis compared to the rest of the period.