Ensuring quality in higher education through student fees1

The article questions the myth of inequality and elitism on the grounds of tuition fees in higher education. It argues that the key to a successful transformation in higher education lies in the ability to provide ‘high quality products,’ driven by independent charges or fees and an equitable loan finance system. Unless these conditions are met, the author predicts an overcrowded university system and falling academic standards.     

Has Dodd–Frank affected bank expenses?

Journal of Regulatory Economics - This paper examines the potential effects of the Dodd–Frank Act of 2010 on banks’ noninterest expenses. Using data on U.S. bank holding companies from...     

Process,goal, and social interaction differences in recreation: What makes an activity substitutable

Abstract

In the present study two recreational activities, deer hunting and goose hunting, both similar in form, are compared. The study shows that the activity with the fewest perceived substitutes, deer hunting, also showed higher mean ratings on items measuring the importance of various elements of the experience, such as the process of participation, the goal of the activity, and the social interaction that accompanies the activity by the participants. Deer hunters also reported greater participation in the activity by peers and were more likely to be introduced to the activity by a family member. It is argued that these differences in the importance of the elements of the experiences influence the perceived substitutability of a recreational activity.     

Sample bias in contingent valuation: A comparison of the correction methods

Abstract

This article compares various methods for correcting contingent valuation aggregate benefits when the sample is known to be biased. A sample is defined as the population, and response rates are simulated on the basis of a measure of salience. The simulated response rates suffer from nonresponse bias and selection bias. Coefficient and benefit estimates that result from weighting and self‐selection correction approaches are compared with the true coefficient and benefit estimates. Our results indicate that at both low and high response rates the standard approach leads to bias, and either correction approach will reduce the bias in coefficient and benefit estimates.     

Das Wiederholungsparadoxon

In this paper we discuss how repetition of a single statement affects its perceived credibility. Using an experimental design, our results support previous psychological studies on the “truth-effect”, which have shown that repeated messages are considered more credible than non-repeated messages. In addition, our study sheds light on the unanswered question why the truth-effect vanishes or reverses if statements are repeated too often. Analysis strongly points to a parallel, indirect negative effect, caused by participants showing reactance as a consequence of repetition.     

The sales recovery audit: Learning to walk the talk

Little research attention has been devoted to the impact of salesperson failure and recovery management on customer relationship development. This paper develops a theoretically anchored and externally validated sales recovery audit for the purpose of assessing sales organization performance in these matters. Results based on a survey of 177 sales managers indicate that practice of sales recovery efforts lags behind their perceived importance as they relate to organizational success. The sales recovery audit presented here can be a useful tool to continuously evaluate and enhance sales recovery efforts for the purpose of building a stronger relationship selling organization.     

A relationship strategy perspective on relationship portfolios: Linking customer profitability,commitment, and growth potential to relationship strategy

The paper develops a three-dimensional portfolio model for business relationships which distinguishes among six different categories. Based on assessments of customer profitability, customer commitment, and growth potential, the positioning of a given customer relationship in the portfolio allows managers to determine appropriate customer relationship strategies and appropriate performance indicators. Results from applying the portfolio model are reported and managerial implications and future research are discussed.     

Commuting Costs and Geographic Sorting in the Housing Market

The demand for housing is heavily influenced by access to employment opportunities. The cost of gasoline determines, in part, the cost of such access and therefore the relative demand across markets with varying commuting needs. Locally exogenous gasoline price movements demonstrate the causal impact of higher fuel costs on housing markets: a shift of market demand toward real estate markets with less costly commutes. Higher fuel prices increase the value of real estate with shorter commutes and easier access to driving alternatives relative to more driving dependent homes. Every incremental $1 per gallon of gasoline reduces home values by 0.143% for every additional mile relative to counterfactual markets, or $5,200 for the average home and commute. This translates into a discount rate of 6.4%, comparable to mortgage rates for the period.     

Incubation matters: Measuring the effect of business incubators on the innovation performance of start‐ups

This article explores the role of business incubators on the innovation performance of start‐ups; in addition, we also investigate how the incubation effect moderates other important factors driving their innovation performance. The empirical evidence comes from a sample of firms located in Northern Italy belonging to the manufacturing (mechanical engineering firms) and service sectors (knowledge‐intensive business services). The results suggest that the incubation effect is very important in shaping the innovation performance of new ventures (measured as a percentage of sales of new‐to‐market innovations). Moreover, it positively moderates the impact of (1) the internal technical capabilities and (2) the adoption of a limited portfolio of collaborations for innovation.     

Single Market effects on productivity in the German insurance industry

The Single Market project of the European Commission was supposed to foster productivity growth in the financial service industry. We assess its consequences on productivity development in the German insurance industry, one of the largest insurance markets within the European Union, by applying Data Envelopment Analysis to a panel of German insurance companies. We estimate standard and bootstrapped efficiency scores for the years 1991 through 2006 and apply a test on scale efficiency based on bootstrapped statistics. Furthermore, we compute a Malmquist index and test for different types of productivity convergence across firms.