The concept of hospitality and an evaluation of its applicability to the experience of hospital patients

Intuitively, it would seem that there is a good case for seeing hospitality as a desirable attribute in a satisfactory hospital stay. This notion is thoroughly examined through the evaluation of various definitions of the concept of hospitality in the literature. The paper suggests a working definition of hospitality which may be both appropriate to the hospital environment, and amenable to evaluation through patient questionnaire analysis.The results show that the working definition of hospitality was credible and would prove to be a useful management tool for evaluating patient services in NHS hospitals.     

Concept Mapping as a Means of Evaluating Primary School Technology Programmes

Concept mapping provides a means for teachers and pupils to represent their understanding of an area of knowledge. It has been used as a planning tool by teachers to identify a framework of specific concepts and their propositions within a topic, as an assessment tool and as a means of collaborative sharing of knowledge. Information from two primary schools would also suggest that it can be used as a means of evaluating a school programme of primary technology. Research into people's perceptions and attitudes to technology indicated that there were a number of concepts and propositions associated with this field of study. A variety of groups of people including primary children were asked to describe what they understood to be technology and this information was constructed into a concept map format. The two schools described in the study had different programmes to deliver technology within the curriculum area of environmental studies. The first school had a planned programme of technology which was taught by the head teacher of the school. The second school had technology taught by class teachers, running as a thread throughout the environmental studies programme. In the first case the children knew when they were engaged in a technological task whereas in the second case the technology was implicit and the children were not necessarily aware of any specific subject area. The children's perceptions of technology and their attitudes towards it were analysed with reference to the constructed concept map. In the school where there were specifically programmed technological tasks, the children indicated that their understandings of technology were focused towards the design process; they identified technology as designing, making, problem solving and generating ideas. In relation to the Scottish curriculum their knowledge was concentrated in the area of the outcome entitled 'Understanding and Using the Design Process'. Children in the second school indicated that their understanding of technology was related to objects including computers and new inventions. This demonstrated that their ideas were mostly linked to the outcome entitled 'Understanding and Using Technology in Society'. It can be argued that in order to have a comprehensive understanding of technology the children should have knowledge and understanding of both outcomes. In the light of the results the head teachers of the respective schools decided to look more closely at their programmes in order to find out what modifications might be made. The head teacher of the first school decided to question the children more closely because he was aware of some attitudinal difference between the boys and the girls. He has now decided to do some further research in his school to see what changes need to be made. The head teacher of the second school is about to embark on a complete review of her school technology programme. The results of the research would suggest that concept mapping in the suggested form is a possible tool for evaluation of primary school technology prorammes. However this was only a small case study and further research would have to be done to provide more substantial evidence.     

Social welfare effects of removing multiple exchange rates: evidence from the rice trade in Iran

In order to encourage the involvement of the private sector in importing rice, the Iranian government plans to relax the system of multiple foreign exchange rates applied to importers wishing to supply the domestic market. In this article, the welfare effects of removing the current controls on the rice trade, and a domestic rice coupon program, are evaluated by applying a partial equilibrium analysis to 1961–1999 data. The results show that, as far as foreign exchange is concerned, liberalization of the rice market causes an increase in rice imports, mainly due to a decrease in domestic supply. In welfare terms, the loss in producer surplus from rice market liberalization is relatively high, but most rice consumers, and the Iranian taxpayer, would gain. Overall, gains to consumers and taxpayers are estimated to be higher than the losses incurred by domestic suppliers, and therefore net social welfare at national level can be improved by rice market liberalization in Iran. Issues for further discussion include residual food security roles for the state, and supply‐side adjustments in terms of resource use and higher‐quality production.     

SOME DEVELOPMENT OPTIONS FOR THE COMMON AGRICULTURAL POLICY

This paper begins with a summary of the current state of Community financing of the Common Agricultural Policy. A brief survey of the currently discussed options for change leads to the conclusion that feasible developments will involve extension of the use of existing instruments rather than wholesale reform. If agreement on such extensions cannot be reached, there is likely to be unplanned nationalisation of agricultural support expenditures. The economic impacts of three measures to cope with surplus production using existing policy instruments-price reductions, co-responsibility levies and supplementary levies-are analysed, as is a possible budgetary solution to the surplus problem-surplus contributions. The paper concludes with some remarks about the desirability of these various development options and the role of economists in the debate about CAP reform.     

The Economic Impact of the Small Business Administration's Intervention in the Small Firm Credit Market: A Review of the Research Literature*

The guaranteed lending programs of the Small Business Administration (SBA) are large and growing rapidly. The SBA's fiscal year 2009 Performance Budget calls for $28 billion in guaranteed loans for small businesses—a new record for the agency. Some critics of SBA programs suggest they do not help small businesses or overall economic performance. Other critics suggest that these programs unfairly benefit the financial institutions that participate in SBA's guaranteed lending programs. Whereas very little serious empirical evidence exists on whether the net economic impact of the SBA's guaranteed lending programs is positive or negative, a few recent studies provide some insight into the question. In general, they suggest a small positive impact of the SBA's programs on economic performance. However, the results are very tentative and further research is needed to declare a more definitive position. We provide a general overview of the SBA's guaranteed lending programs and summarize the results of these studies.     

Relational Domain Switching: Interpersonal Insecurity Predicts the Strength and Number of Marketplace Relationships

In this paper, the authors test a compensation model of interpersonal and marketplace relationships. Guided by an attachment theory perspective, the authors argue that reflecting on or experiencing insecure interpersonal relationships can induce consumers to seek surrogate relationship partners in the marketplace. This general prediction is supported by results from an experiment and two surveys. Specifically, results show that interpersonally anxious consumers report more and stronger brand relationships. Furthermore, interpersonally avoidant consumers report more and stronger brand relationships, as well as more numerous but weaker service relationships. These studies support the prediction that people employ marketplace solutions to offset deficiencies in their personal relationships. The paper concludes by contextualizing the results within research on loneliness and materialism.