Internationalization Strategies Underlying the Performance of Foreign Banks in Latin American Markets

In this article, we evaluate the internationalization strategies underlying the performance of foreign banks in Latin American countries. Based on a multiple case study, we investigated the organizational paths in the study countries, the market segments served and performance. Our results show that it is possible to consider both economic and behavioral perspectives in this kind of analysis in order to map the entry modes and features of large banks in the study countries. We observed that some banks may have similar strategies in local markets, with particular emphasis on local adaptation, while others seem to promote the development of previous corporate characteristics.     

Transnational links in rhino poaching and the black‐market price of rhino horns

Rhino poaching in South Africa and India's major range states have been remarkably similar over time. Organised criminal syndicates manage an illegal supply chain of rhino horns from poachers, middlemen and corrupt authorities to East Asian black‐markets. In this paper, we use rhino poaching data from South Africa and India to examine the plausibility of transnational links and coordination in their supplies of rhino horns. We develop an innovative model of oligopolistic collusion in supply and find empirical evidence to support the theory, while controlling for rhino horn demand features, corruption, governance quality, and conservation policy. Furthermore, we propose an inventory management model of a criminal syndicate that controls the horn supply chain. The method retraces and forecasts black‐market prices and has potential applicability in estimating supply or demand elasticities. This paper is the first to suggest an oligopolistic feature of the poaching industry. It highlights the need to reorient conservation policy to account for possible coordination of rhino horn supplies between range states.     

Green supply chain management in the automotive industry: A study in Brazil

The auto industry is experiencing a time of restlessness, which stems from several elements that currently threaten the stability and status quo of its supply chains. Among these elements are autonomous driving, connectivity, electrification, and trip sharing that has led to new forms of mobility. In this context, this article presents the results of a research, which had three main objectives: (1) to identify the green supply chain management (GSCM) practices most commonly implemented in all industrial sectors worldwide, (2) to evaluate how these practices are considered by professionals in the automotive industry and by researchers working on the subject in Brazil, and (3) to identify and evaluate which practices are most widely adopted within these companies and/or supply chains and influence their environmental performance. The research method combined a qualitative research step (Delphi) with another quantitative one (survey). The results show that most of the reality of the automotive industry in Brazil is in line with studies on GSCM practices worldwide, but some specific findings have also been identified and discussed.     

Multiples’ Valuation: The Selection of Cross-Border Comparable Firms

We studied whether mean industry multiples are similar in Brazil and in the United States. Using multilevel models (hierarchical linear model and additive crossed random-effects model), we concluded that there exists significant variability within firms from the same industry and significant variability between countries (Brazil and United States). The same tests were applied to firms grouped in clusters by similarity of economic fundamentals and we concluded that part of the variability shifts from (a) the variability within firms from the same industry and the variability between countries to (b) the variability between clusters, which is desirable in multiples’ valuation.     

The tourists of developmentourism – representations ‘from below’

Tourism has become part of the ‘development’ agenda. As an agent of post-modernity, tourism helps increase the commodification of what were previously regarded as uncommodified matters of social life. Accordingly, ‘development’ is now a tourist commodity in many localities in the so-called ‘South’, where the tourists in turn assume a moral consumer style. This paper is primarily about (strategic) representations of the tourist-other as a protagonist of assistance in the realm of what I call developmentourism. My argument is to a large degree empirical, based on two villages in Mozambique. In particular, the two cases studied indicate the interlaced relationship between tourism and ‘development’, and its repercussion on the discursive activity and representations of the members of the two villages. Moreover, both cases analysed in this paper inform the broader non-governmental economic and moral order in which they are situated.     

Behavioural responses to service encounter involving failure and recovery: the influence of contextual factors

This study investigates two features of customer satisfaction within the context of service failure and recovery: (i) the effect of perceived justice on customer satisfaction and (ii) the effect of customer satisfaction on repurchase intentions, negative word-of-mouth, and intention to complain. The study takes into account the influence of important contextual factors, including severity of failure, recovery responsiveness, attitude toward complaining, switching cost, and the relationship level. Based on a survey of 556 customers with complaints in Brazil, the results supported the influence of perceived justice on satisfaction and of satisfaction on behavioural responses. Specifically, findings revealed that perceived failure severity, attitude toward complaining, and switching costs were the more relevant contextual factors, as these were significantly associated with satisfaction, intention to complain, and negative word-of-mouth.     

Does tourism influence economic growth? A dynamic panel data approach

On average, tourism-specialized countries grow more than others. This is not consistent with the core of modern economic growth theory that suggests that economic growth is linked to sectors with high-tech intensity and large scale. In this article, we use appropriate panel data methods to study the relationship between tourism and economic growth. In general, we show that tourism is a positive determinant of economic growth both in a broad sample of countries and in a sample of poor countries. However, contrary to previous contributions, tourism is not more relevant in small countries than in a general sample.     

Profitability in Portuguese service industries: a panel data approach

Based on various panel models, we study the profitability determinants of Portuguese service industries. The results obtained show that profitability is persistent over time, and that for larger companies with greater growth, a lower level of debt and lower level of fixed assets are more profitable. Considering the results obtained, we can conclude that diversification of activities and motivation as well as the tendency to innovate contribute positively to increased profitability in Portuguese service industries, whereas the need to pay off debt charges periodically harms profitability. The government would be well advised to create special credit channels that would permit the greater growth of Portuguese service industries, especially those most inclined to innovate.     

Meta-Analysis of the Long- and Short-Term Effects of Sales Promotions on Consumer Behavior

ABSTRACT

This article presents a meta-analysis aiming to assess the short- and long-term effects of sales promotions on consumer behavior. We found 221 studies addressing this relationship. Our final sample provided 139 observations. First, the results revealed a significant relationship between sales promotion and both purchase intentions and sales volume. Second, we identified significant and positive connections with brand loyalty, perceptions of quality, consumer attitudes, and switching costs for consumers. Third, we noted that the sample type, the number of promoted products and sample size partially moderated the relationship between sales promotion and short/long-term effects.