“后资本”时期的艺术、政治与学习过程

主题(TOPIC):后资本时期的艺术、政治与学习过程(Art,Politics and the Process of Learning In thePostcapitalEra)日期(DATE):2009年7月26日地点(VENUE):伊比利亚当代艺术中心多功能厅主讲(LEADER):丹尼埃尔·加西亚·安杜哈,后资本文献1989-2001艺术家(Daniel Garc(?)a And(?)jar,Artist ofPostcapitalArchive 1989- 2001);瓦伦丁·洛马,后资本文献1989-2001展览策展人(Valent(?)n Roma,curatorofPostcapital Archive 1989-2001)论坛嘉宾(GUEST SPEAKERS):夏季风,伊比利亚当代艺术中心总监(Xia Jifeng,Director of Iberia Center for Contemporary Art);左靖,伊比利亚当代艺术中心艺术总监(Zuo Jing,Art Director of Iberia Center for Contemporary Art);董冰峰,《当代艺术与投...     

The influence of national culture on the strategic use of salesperson pricing authority: A cross-country study within the hotel industry

At some hotel properties individual catering sales managers are empowered with the authority to make price adjustments, but at other properties they must ascertain the permission before adjusting prices. This research collected and analyzed data from 392 hotels in 28 countries and found that national culture has an influence on the price empowerment decision. Specifically, catering sales managers are more likely to be granted pricing authority in: (1) individualistic societies than in collective societies; (2) low power distance cultures than in high power distance cultures; and (3) low uncertainty avoidance societies than in high uncertainty avoidance societies.     

The influences of transaction history and thank you statements in service recovery

A certain number of service failures are inevitable in the hotel business. In a scenario-based experiment, using an Internet-panel sample of 166 subjects, this study finds that: (1) those guests with a long transaction history are more satisfied with a recovery initiative and more willing to return than those with a short transaction history; (2) those guests who are thanked for voicing their complaints are more satisfied with the recovery initiative and more willing to return than those who do not receive a thank you statement; and (3) receiving a thank you statement while voicing a complaint might have a greater positive impact on the satisfaction of guests with short transaction histories than on guests with long transaction histories. The managerial and research implications of these findings are discussed.     

Customizing Concurrent Engineering Processes: Five Case Studies

Once hailed as the salvation of U.S. manufacturing competitiveness, concurrent engineering (CE) offers the potential for faster development of higher quality, more producible products. Unlike traditional, serial approaches to new product development (NPD), CE emphasizes cross-functional integration and concurrent development of a product and its associated processes. As Morgan L. Swink, J. Christopher Sandvig, and Vincent A. Mabert explain, however, CE is not a plug-and-play process. Successful CE implementation approaches differ depending on such factors as product characteristics, customer needs, and technology requirements. We can better understand those differences by examining CE implementation in the five NPD programs discussed here: the Boeing 777 aircraft, the heavy duty diesel engine at Cummins Engine Co., the thermoplastic olefin automotive coating at Red Spot Paint and Varnish Co., the airborne vehicle forward-looking infrared night vision system at Texas Instruments, and the digital satellite system at Thomson Consumer Electronics. Teams provide the primary integration mechanism in CE programs, and three types of teams appeared frequently in these projects: a program management team, a technical team, and numerous design-build teams. Depending on the project's complexity, an integration team may be needed to consolidate the efforts of various design-build teams. Task forces also may be formed to address specific problems, such as investigating an emerging technology. Some projects emphasized collocation and face-to-face communication. Others relied on phone conversations, documents, and electronic mail. Projects focusing on design quality relied on formal presentations and periodic review meetings. Projects emphasizing development speed required frequent, informal communications. Programs addressing design quality required extended product definition and performance testing, with input from design engineering, marketing, and customers. Efforts to reduce development time involved small, informal teams led by design engineers and managers. Aggressive product cost goals necessitated intensive interaction between product designers and manufacturing personnel. Highly innovative products required early supplier involvement and joint engineering problem solving. Formal design reviews and shared design data systems aided information sharing between internal and external design groups.     

Labor market institutions and firms’ location choices

The paper evaluates the empirical effects of labor market institutions (LMI) on foreign direct investment (FDI) decisions using an individual dataset describing French firms’ expansion strategies in OECD countries over 1992–2002. First, we provide evidence that labor market institutions do matter in location decisions. Precisely, we show that labor market rigidity significantly reduces the country’s attractiveness for foreign investors. Yet, the effect is of limited magnitude compared to FDI determinants related to the country’s market potential or supply access. Second, we go deeper in the precise role of various LMI dimensions. In line with the literature, we find that stringent employment protection laws have a dampening effect on the location probability. Besides, we show that this is not the only dimension that matters. In particular, we find that the generosity of the unemployment benefit system plays a significant negative role on the country’s attractiveness, even once the role of employment protection is controlled for.     

Everything Old is New Again: The Age of Consumer-Centric Supply Chain Management

Over the past several decades, the disciplines of marketing and logistics grew apart from their common historical origins as marketing became more behavioral and more quantitative, while logistics leaned toward a more operational orientation. We argue in this editorial that social and technological changes in the past 20 years, coupled with the effects of the COVID pandemic, have created the conditions for the two disciplines to reconnect. We propose that scholars and practitioners consider a consumer-centric approach to supply chain management. Such an approach advocates that the entire supply chain should focus on consumer experience rather than mere customer service and that experiences might include issues such as last-mile delivery, supply chain visibility, and consumer values. We also introduce the papers appearing in this issue of the journal.     

The Turnover‐Reducing Effects of the Minimum Wage may Harm the Economy

This article surveys the literature on the effects of the minimum wage and argues that the observed reduction in turnover rates is not necessarily desirable. If a curvilinear relationship exists between firm productivity and turnover, the effects of the minimum wage on reducing turnover may create a distance between the actual turnover rate and the optimal rate. Consequently, even if we accept the proposition that minimum wages have little impact on employment, they may reduce productivity or job growth in sectors not directly affected by the minimum wage.     

Housing Tenure and Mortgage Choice

This paper examines the relationship between housing tenure and mortgage contract. We present a model showing that, given expected mobility, borrowers will have incentive to self-select into the appropriate mortgage product such that their fixed-rate period is directly related to their probability of moving. We empirically test this hypothesis using housing tenure data derived from a large national database of repeat mortgage transactions. After controlling for borrower characteristics, the mobility hazards of 3/1, 5/1 and 7/1 ARMs, compared to a 30-year fixed rate, are estimated to be 28%, 14% and 11% higher, respectively