Seasonal decomposition and forecasting of telecommunication data: A comparative case study

In this paper, forecasting models for the monthly outgoing telephone calls in a University Campus are presented. The data have been separated in the categories of international and national calls as well as calls to mobile phones. The total number of calls has also been analyzed. Three different methods, namely the Seasonal Decomposition, Exponential Smoothing Method and SARIMA Method, have been used. Forecasts with 95% confidence intervals were calculated for each method and compared with the actual data. The outcome of this work can be used to predict future demands for the telecommunications network of the University.     

The coevolution of firms and their knowledge environment: Insights from the pharmaceutical industry

What are the most effective learning strategies for firms given the characteristics of their knowledge environment? This paper addresses this question by documenting the major changes in the knowledge environment of the pharmaceutical industry, with a particular emphasis on the period since the emergence of biotechnology, and discussing the related changes in the learning strategies of established pharmaceutical firms. Both the historical analysis and a review of the empirical research on organizational learning and knowledge transfer reveal a strong emphasis of firms on external learning through interfirm collaborations and sourcing of external knowledge. This learning strategy seems to be driven by the speed, uncertainty, and dispersion of knowledge developments in the industry. Studying the connections between the knowledge environment and the effectiveness of organizational learning processes is important to understand organizational change and adaptation, and is an area of research that deserves further attention.     

FDI对东道国就业的直接效应和间接效应--基于柯布-道格拉斯生产函数的分析

在FDI发展历史的早期,就有学者关注FDI对东道国就业的直接效应和间接效应问题。1994年和1999年的《世界投资报告》从不同的角度对这一问题进行了较全面的概括和总结。本文在此理论基础上,利用柯布-道格拉斯生产函数,分析了FDI对东道国就业的直接效应、短期间接效应和长期间接效应,并给出了FDI对东道国就业的影响因素,以及各因素之间的关系。得出的结论可以为政府在不同阶段制定相关政策提供相应的理论依据。     

浅析网上书店的客户关系管理

本文以Amazon、BolChina及当当网上书店为例,从营销管理、销售管理和服务与技术支持三个方面进行CRM技术分析。相关的比较分析表明:CRM系统是网上书店提升客户满意度和忠诚度,增加企业利润和竞争力的关键所在。其CRM系统的理念、功能,对类似的网络零售业有极强的借鉴和启发作用。     

商业银行顾客忠诚问题研究

我国银行业的竞争日趋激烈，顾客资源成为商业银行之间竞争的焦点，赢得顾客忠诚将是商业银行在竞争中取胜的关键。本文对商业银行顾客忠诚的内涵、价值和影响因素进行了分析，对商业银行培育顾客忠诚提出了相关对策。     

物流中心选址的影响因素分析及案例

运用现代物流及城市规划原理，对物流中心选址的原则及影响因素进行系统的分析研究，并在此基础上提出了物流中心选址的方法及注意事项。最后用“廊坊国际物流中心选址”案例对选址方法进行验证。     

Diversity in foresight: Insights from the fostering of innovation ideas

Foresight activities have often provided support for objectives such as priority-setting, networking and consensual vision-building. In this paper, we draw upon complementary evolutionary perspectives and discuss these objectives from the viewpoint of diversity which may be vital in contexts characterized by technological discontinuities and high uncertainties. We also argue that although the scanning of weak signals has been widely advocated in such contexts, the solicitation of ideas for prospective innovations may provide more focused, action-oriented, and comparable reflections of future developments. For the analysis of such ideas, we develop a collaborative foresight method RPM Screening which consists of phases for the generation, revision, multi-criteria evaluation, and portfolio analysis of innovation ideas. We also report experiences from a pilot project where this method was employed to enhance the work of the Foresight Forum of the Ministry of Trade and Industry in Finland. Encouraging results from this project and other recent applications suggest that RPM Screening can be helpful in foresight processes and the development of shared research agendas.     

工业园区绿色招商指标评价体系研究

本文分析了目前国内招商引资中出现的问题，提出了综合考虑投资环境和扫商要求的工业园区绿色招商及其评价指标体系，给出了相应的评价方法、同时对苏州工业围区的绿色招商水平作了具体评价。     

FDI区位选择因素研究--对我国三大经济圈及中西部地区的实证研究

文章采用面板数据(panel data)回归模型分析了1995～2002年中国178个城市的外商直接投资(FDI)的区位选择因素和聚集效应,并对长三角、珠三角、环渤海和中西部四个城市组群的FDI区位选择模式进行了比较分析.结果说明:从全国来看,人均GDP、土地成本、聚集效应、交通状况和教育水平是影响FDI的主要因素;长三角、珠三角、环渤海以及中西部地区的FDI区位选择模式各有不同,突出表现在:聚集效应在环渤海地区不显著;工资成本已经开始对长三角地区的外资分布产生影响,但在其他地区仍不显著;教育水平在长三角和环渤海地区影响显著,但在珠三角和中西部地区影响不显著.     

关于我国高等院校培养创造性人才的思考

在科技进步与创新的21世纪，我国高等院校担负着培养创造性人才的重任。培养创造性人才，要优化人才培养模式，改革传统教学方法，增强创新教育的基本理念。