Backpackers in the Northern Territory of Australia—motives,behaviours and satisfactions

This paper reports the findings of a study of 475 backpackers in the Northern Territory of Australia. It finds that backpackers tend to visit many of the same locations as other tourists, and like those tourists, are attracted to the natural sights of the Territory. It is also found that the backpackers can be divided into various groups. For example, of this sample about one‐third had left their previous career to travel, and about 12% had just completed studies. On the other hand about one‐quarter were holidaying during periods of normal paid holiday leave. It is argued that the market is not solely comprised of ‘life change’ or rite de passage holidaymakers. Additionally, differences are found between national groupings. Copyright © 2003 John Wiley & Sons, Ltd.     

What Distinguishes the Top Performing New Products in Financial Services

Despite previous comparisons of success and unsuccessful new products, an Important question remains unaddressed: What separates very successful new service products from the ordinary? Robert Cooper, Christopher Easingwood, Scott Edgett, Elko Kleinschmidt, and Chris Storey obtained data on 173 new financial services and identified three performance dimensions: financial performance, relationship enhancement, and market development. Of eleven potential success determinants, nine were found to be drivers of performance. Management implications included the need for a market-driven, customer-focused new product process, greater emphasis on planning and executing the launch, the role of product design, and project prioritization factors.     

English educational tourism

Public sector attractions in the UK are becoming more consumer orientated and special attention is being paid to the needs of children. Chris Cooper and John Latham, Lecturers in the Department of Management Studies for Tourism and Hotel Industries at the University of Surrey, UK, have carried out a survey of educational visits to tourist attractions in England leading to more detailed research aimed at determining various parameters of the English educational market.     

The use of a spatial model to assess conference market share – a new zealand example

This paper is obtained from research undertaken into seven events and conferences at Palmerston North, New Zealand. It applies a model derived from the Lakshmanan and Hansen retail model to conference centres in New Zealand and was used to assess the level of market share that Palmerston North could expect. The research note describes some of the results and problems found in using the model. Copyright © 1999 John Wiley & Sons, Ltd.     

Expatriation: A developing research agenda

This introductory article briefly reviews the current state of research into expatriation, focusing on the critical issues of strategy, selection and predeparture, compensation, performance management, repatriation, and career management. The burgeoning research in the field is set into context and a plea made for a more varied and imaginative research agenda. The articles in the rest of this special issue are located in this context. © 2001 John Wiley & Sons, Inc.     

Globalisation, strategic alliances, acquisitions and technology transfer. Lessons from ICL/Fujitsu and Rover/Honda and BMW

As globalisation proceeds major national companies may find themselves involved in domestic mergers and acquisitions, only to have turn later to international co-operation. International strategic alliances, though, often eventually move on to international acquisition, either involving the alliance partner (as in the case of ICL/Fujitsu) or some third party (as in the case of Rover/Honda/BMW). This article draws on research in Britain and Japan to investigate the strategic and technological implications of such co-operative trajectories. Two acid tests appear to determine whether such inter-company co-operations (whether mergers, acquisitions or strategic alliances) are likely ultimately to prove transitory, or whether they will progress towards some more stable inter-action: ?Is the arrangement ‘adding value’ technologically? Is it contributing to some process of international integration? ?Technological synergies and learning possibilities are often played down initially in domestic acquisitions, and even in international strategic alliances offering particular scope for technology transfer; but they are important in determining long term outcomes.     

Management models and differential agency challenges arising in Australian multi-titled tourism accommodation properties

This paper reports the interview findings of a study designed to appraise differential agency challenges arising between unit owners and resident managers in three distinct types of strata titled tourism accommodation (STTA) operation. The three distinct contexts of STTA management delivery investigated are: 1) management service provision by small independent owner-operators in a single STTA apartment complex, 2) management service provision in strata titled hotels, and 3) management service provision by organizations that manage multiple STTA apartment complexes. Using the four dimensional agency theoretical framework developed by Lambert (2001), it has been found that the potential for agency challenges appear to be greatest in the context of an STTA complex managed by a small independent owner-operator.     

Defining an emerging tourism industry sub-sector: Who are the strata titled tourism accommodation stakeholders?

This study represents the first providing a definition of the strata titled tourism accommodation (STTA) sub-sector of the tourism industry. This definition is achieved by identifying the stakeholders that collectively comprise the sub-sector. There is a paucity of prior research concerned with this increasingly significant form of tourism accommodation (Pizam, 2006). This is despite the significance of accommodation to the tourism economy (Cooper et al., 1998) and STTA's rapid growth (Guilding et al., 2005). Stakeholder theory has been drawn upon to explore, identify and classify the key players involved in the Australian STTA sector. The study also provides a commentary on the different STTA roles played by the stakeholders and the nature and extent of their perceived engagement with the tourism industry.