客户满意度的模糊综合评判

客户满意度在不同的行业与企业有着不同的定义,其评价标准也难以确定.本文应用多级模糊评价方法对客户满意度进行评价.可保证定性指标向定量的科学转化,方便地应用于实际工作中,使评价具有科学性和合理性.     

论政策执行中的人力资源管理

公共政策执行中的人力资源管理指的是在公共政策践行中建立健全人力资源的选拔、培训、激励、监督等运行机制,激励和挖掘人才潜能,使人力资源在公共政策执行中得到有效开发、合理利用和优化配置。目前我国公共政策执行中人力资源管理存在着管理体制僵化,人治现象严重,用人中的不正之风犹存,人才结构失衡等问题。因此,在人力资源管理中,应树立以人为本管理理念,建立学习型组织,创立良好的用人环境,加强人力资源开发与培训,建立健全激励机制。     

拓宽专业口径,优化课程体系,培养新世纪合格人才

在实施科教兴国战略的过程中 ,作为知识创新、传播与应用和培养创新精神和创新人才摇篮的高等学校 ,面对新世纪对人才的需求 ,拓宽专业口径 ,改革人才培养模式 ,探索宽口径专业下培养适应社会需求的高质量人才 ,全面推进素质教育 ,增强学生未来工作的适应性是摆在高等学校面前的重要课题     

Drivers and implications of entrepreneurial orientation for academic spin-offs

International Entrepreneurship and Management Journal - This paper has been designed with a dual goal. On the one hand, the paper aims to examine the role of management teams, industry agents, and...     

物业服务企业员工培训工作的改进方法

物业企业具有劳动人员密集、员工学历普遍不高、重复性工作较多等特点,物业企业的日常培训需发挥培训对业务发展和经营管理的支撑作用,坚持问题导向,建立日趋完善的培训内容体系,制定有针对性的培训方案,不断丰富方法手段,贴近业务与一线。培训要紧扣企业发展目标,要以服务企业发展、提升员工素质为目标,满足企业与员工的培训需求,为企业可持续发展提供人才支撑。     

Multi-stage real option evaluation with double barrier under stochastic volatility and interest rate

Annals of Finance - This paper focuses on valuing R&D projects using a twofold compound real option by including two knock-out barriers. However, the valuation of R&D projects is...     

Post OPA-90 Vessel Oil Transfer Spill Prevention: The Effectiveness of Coast Guard Enforcement

Although oil spills from tanker accidents receive the most publicity, most vessel spills are not the result of accidents but of oil transfer activities. We investigate determinants of the size of vessel oil transfer spills as well as the effectiveness of Coast Guard enforcement activities in reducing their size. Vessel out-of-water and in-water oil transfer spillage functions are estimated utilizing tobit regression and detailed data on individual vessel oil transfer spills as well as Coast Guard safety/environmental enforcement activity data for the 1991–1995 period. Our estimation results suggest that Coast Guard hull but not machinery inspections are effective in reducing both out-of-water and in-water spills; patrols by air, but not by boat, are effective in reducing out-of-water spills; but neither is effective in reducing in-water spills. The results also show that the type of vessel (oil- and non-oil-cargo), vessel characteristics, vessel operations, weather/visibility conditions, and waterway type are determinants of post OPA-90 vessel oil transfer spills.     

Macroeconomic Stabilization in the EMU: Rules Versus Institutions

This paper investigates the macroeconomic implications of different regimes of international fiscal coordination and monetary‐fiscal cooperation in a monetary union with independent fiscal authorities, that act strategically vis‐à‐vis a common central bank. In the presence of other policy goals than cyclical stabilization, such as interest rate smoothing and fiscal stability, we show that coordination among national fiscal authorities can reduce output and inflation volatility relative to the non‐cooperative setting in specific circumstances, as in case of demand disturbances, while turning potentially counterproductive otherwise. The adverse effects of union‐wide coordinated fiscal measures can be attenuated in a regime of global coordination, namely, when a centralized fiscal stabilization is coordinated with the common monetary policy as well.     

区域环境承载力的定量化探讨--以大连市为例

With the analysis of the connotation and charter of the regional environment's carrying capacity, this paper,firstly, establishes the index system on the base of the affecting factors. Secondly, this paper discusses the methods of the quantization of the environment's carrying capacity of Dalian. Finally, this paper predicts the changing tendency of the environment's carrying capacity.     

基于多目标决策的应急物资供应商选择

应急物流是以提供突发性自然灾害、突发性公共卫生事件等突发性事件所需应急物资为目的,以追求时间效益最大化和灾害损失最小化为目标的特种物流活动。本文针对应急物流中的应急物资采购问题,在分析了应急物资供应商选择的影响因素的基础上,构建了基于交货准时性、质量、成本的多目标供应商选择模型,并给出了算例求解。